Pets in Milwaukee, WI: who answers their Google reviews

We read 60 businesses across 3 trades — the businesses someone searching in Milwaukee, WI is shown — and recorded what their Google reviews look like.

Of the three pet trades we read around Milwaukee, veterinarians carry the heaviest listings by a wide margin. The median vet listing among the ones a searcher here is shown holds 360 Google reviews, and the three most-reviewed hold 1086, 940 and 730. The three vets answering the most of their recent reviews are deep listings themselves: Small Animal Hospital, a listing with 721 reviews, had replied to 10 of its 10 most recent; St. Francis Animal Hospital, with 940, to 9 of its 10 most recent; Shorewood Animal Hospital, with 730, to 8 of 10.

Grooming looks different. The median grooming listing we read holds 107.5 reviews, well below the vet median, and carries a median rating of 4.8 — the highest of the three trades in this group. Two groomers had answered everything recent we could see. Community Bark Dog Wash & Groom - Bay View is the most-reviewed grooming listing we read, at 610 reviews, and it had replied to 10 of its 10 most recent. Dogtopia of Milwaukee East Side, at 215 reviews, had done the same. Size does not predict it, though: one of the three most-reviewed grooming listings we read, a listing with 450 reviews, had answered 1 of its 10 most recent.

Boarding sits between the two on volume — a median of 147 reviews and a median rating of 4.7 — and the three most-reviewed boarding listings we read hold 450, 302 and 302. Camp Bow Wow Oak Creek, at 250 reviews, had replied to 9 of its 10 most recent.

Across the 56 businesses we measured around Milwaukee, the typical one had answered 66 percent of its recent reviews. So replying is ordinary here rather than remarkable. What stands out is the reverse: a listing that has collected hundreds of reviews and answered almost none of the latest ones.

What to do about it

If you groom, board or treat animals here, assume the pet owner comparing you to two other listings is reading the replies, because most of the businesses we measured around Milwaukee are writing them. The bar you are being held to is not the size of your review count — it is whether the last 10 reviews on your listing have an answer under them.

That is a small, finite job. Ten replies, once, and then a habit: answer each new review as it lands, the routine ones as well as the difficult ones. Community Bark Dog Wash & Groom - Bay View and Dogtopia of Milwaukee East Side each answered 10 of their 10 most recent, so neither passed any over. Camp Bow Wow Oak Creek answered 9 of 10 and Shorewood Animal Hospital 8 of 10. And the gap is real: one listing here with 450 reviews had answered 1 of its most recent 10. Volume alone clearly does not make it happen.

Pet grooming

#BusinessAnsweredReviewsRating
1Community Bark Dog Wash & Groom - Bay View10 of 106104.8
2Dogtopia of Milwaukee East Side10 of 102154.7
3Happy Paws Grooming & Daycare1 of 104504.6

Pet boarding

#BusinessAnsweredReviewsRating
1Camp Bow Wow Oak Creek9 of 102504.8
2Happy Paws Grooming & Daycare1 of 104504.6

Veterinarians

#BusinessAnsweredReviewsRating
1Small Animal Hospital10 of 107214.8
2St. Francis Animal Hospital9 of 109404.8
3Shorewood Animal Hospital8 of 107304.9

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What pets businesses around Milwaukee, WI do with their reviews
TradeMedian reviewsBest answeredYou
Pet grooming107.510 of 10the audit fills this in
Pet boarding1479 of 10the audit fills this in
Veterinarians36010 of 10the audit fills this in

Guides

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