How Grafton, WI businesses handle their Google reviews

We read 200 businesses across 6 trades — the businesses someone searching in Grafton, WI is shown — and recorded what their Google reviews look like.

Businesses read

200

Typical in Grafton

56%

Trades where nobody answers

0

Among the businesses someone searching in Grafton, WI is shown, the dentists we read carry a median of 37.5 Google reviews, beside 541.5 for the restaurants. Yet each of the dental practices we can name answered most of its recent reviews. Dental Care of Grafton answered 9 of its last 10 reviews, Sweet Smiles Family Dentistry 9 of 10, and Kurt R Kwiatkowski, DDS SC 8 of 10. Across their whole listing histories, those three practices carry 712, 366 and 717 reviews.

The restaurants we read are where the big listings sit. The median restaurant carries 541.5 reviews, rated 4.5, and the three most-reviewed carry 2,897, 1,826 and 1,095. Among the restaurants we could measure, Tomaso's answered the most of its recent reviews: 9 of 10, on a listing of 898. Water Street Brewery Grafton, whose listing carries 2,897 reviews, answered 1 of its last 10. Among the bars, North 48 answered 6 of 10 and The Stillery - Grafton 5 of 10. Among the coffee shops, Fiddleheads Coffee Cedarburg answered 4 of 10 and BSG Lounge & Indian Cafe 3 of 10. Colectivo Coffee Grafton appears among the cafés, coffee shops and bakeries named here, at 1 of 10.

Bellacure Nails And Spa answered 10 of its last 10 reviews and appears among both the nail salons and the day spas named here. Allure Salon & Spa, also in both, answered 5 of 10, and among the day spas Illuminate Hair & Spa answered 2 of 10. The median day spa we read carries 50.5 reviews and a 5 rating. Among the shops, The Irish Boutique of Cedarburg answered 10 of 10 on a listing of 67 reviews, and Wild & Precious Boutique 9 of 10 on 114; the median shop we read carries 26. Among the pet boarding businesses we could measure, Flying Fur answered 9 of 10, on a listing of 118.

We read 200 businesses across these trades. The benchmark measured here is 56%: the share of recent reviews a typical measured business answered, across 25 businesses in all trades together. We can't see how the businesses we read but could not measure handled their recent reviews, so the names above are the ones we can credit, not a count of who answers.

What to do about it

Start with your own Google listing: count how many of your last 10 reviews have your reply under them. The reply figures above were counted exactly that way. The benchmark measured here is 56%, and it is measured across all trades together, not your trade alone. The names on this page show what the top of that measure looks like in practice: Bellacure Nails And Spa at 10 of 10, Dental Care of Grafton at 9 of 10, Tomaso's at 9 of 10, The Irish Boutique of Cedarburg at 10 of 10.

Answer each new review, good or bad, with a short reply that speaks to what that customer actually wrote. Thank the specific thing they praised; on a complaint, acknowledge it plainly and say what you will do. The review is the customer's; the reply is the part you write. When your next 10 reviews have come in, count again.

Food & drink in Grafton, WI: who answers their reviews

Among the food and drink businesses we could measure, Tomaso's answered the most of its recent reviews: 9 of its last 10. Its listing carries 898 reviews. Among the restaurants we read, the most-reviewed listing belongs to Water Street Brewery Grafton, at 2,897 reviews, and it answered 1 of its last 10.

We read 20 restaurants, 20 cafés, 20 coffee shops, 20 bars and 20 bakeries among the businesses someone searching in Grafton, WI is shown. The median restaurant we read carries 541.5 reviews, and the three most-reviewed carry 2,897, 1,826 and 1,095. The median café carries 227.5 reviews, the median bakery 174, the median bar 131 and the median coffee shop 109.5. Median ratings run 4.5 for restaurants, 4.6 for cafés and bars, 4.65 for bakeries and 4.75 for coffee shops.

TradeMedian reviewsMedian ratingAnswers reviews bestAnswered
Restaurants541.54.5
Tomaso's
9 of 10
Cafés227.54.6
The Stillery - Grafton
5 of 10
Coffee shops109.54.75
Fiddleheads Coffee Cedarburg
4 of 10
Bars1314.6
North 48
6 of 10
Bakeries1744.65
Fiddleheads Coffee Cedarburg
4 of 10

Hair, nails & barbering in Grafton, WI: who answers their reviews

Among the nail salons someone searching in Grafton, WI is shown, the most-reviewed listing we read is also one of the businesses replying to its reviews. Allure Salon & Spa carries 371 Google reviews, the highest count among the 20 nail businesses we read, and its owner answered 5 of its 10 most recent reviews.

The strongest reply figure belongs to a smaller listing. Bellacure Nails And Spa answered 10 of its last 10 reviews, on a listing of 265. Forefront Dermatology Grafton, WI, which appears in the same search, answered 8 of its last 10, on a listing of 356. Among the businesses in this search we could measure, those three answered the most of their recent reviews. We can't see how the other nail businesses we read handled theirs, so nothing here says what is typical for the trade.

TradeMedian reviewsMedian ratingAnswers reviews bestAnswered
Nail salons1074.7
Bellacure Nails And Spa
10 of 10

Spa & aesthetics in Grafton, WI: who answers their reviews

Among the day spas someone searching in Grafton, WI is shown, the listing with the most reviews is not the one answering the most of them. We read 20 day spas. Allure Salon & Spa carries 371 Google reviews in total, the most of any day spa we read. Of its most recent 10 reviews, the owner answered 5. Bellacure Nails And Spa carries 265 reviews in total, and of its most recent 10 it answered all 10.

Those two are the largest listings among the day spas in this section, and a third carries 175. The median day spa we read carries 50.5 reviews, and the median rating among them is 5 stars. Both of those figures cover each listing's whole history, not just its latest reviews. Illuminate Hair & Spa, with 112 reviews in total, answered 2 of its most recent 10.

TradeMedian reviewsMedian ratingAnswers reviews bestAnswered
Day spas50.55
Bellacure Nails And Spa
10 of 10

Dental & orthodontics in Grafton, WI: who answers their reviews

Among the 20 dentists someone searching in Grafton, WI is shown, the median listing carries 37.5 Google reviews. The most-reviewed carries 817, and the next two carry 717 and 712. Those are whole-listing totals, counted over each listing's full history. The median rating among the dentists we read is 4.9.

The reply figures come from a different window: only the most recent reviews on each listing we could measure, which for the three practices named here means the last 10. Among the dentists we could measure, Dental Care of Grafton and Sweet Smiles Family Dentistry each answered 9 of their last 10. Kurt R Kwiatkowski, DDS SC answered 8 of its last 10. We can't see how the other dentists we read handled their recent reviews, so these three are named for what they did, not offered as a picture of the whole trade.

TradeMedian reviewsMedian ratingAnswers reviews bestAnswered
Dentists37.54.9
Dental Care of Grafton
9 of 10

Pets in Grafton, WI: who answers their reviews

We read 20 pet boarding businesses among those someone searching in Grafton, WI is shown. Among the ones we could measure, Flying Fur answered the most of its recent reviews: 9 of its last 10. It is the one boarding business we can name for answering, and that figure is the only reply number in this section tied to a name.

The review counts tell a separate story. The median pet boarding business we read carries 32 Google reviews. The three most-reviewed carry 636, 312 and 294. Flying Fur's listing holds 118 reviews in total. These are whole-listing counts, covering each listing's full history, so they describe a different stretch than the reply figure above, which covers only a business's most recent reviews. A median of 32 is the middle of the set, not a description of every boarding listing, and it says nothing about how the others are spread around it.

TradeMedian reviewsMedian ratingAnswers reviews bestAnswered
Pet boarding324.9
Flying Fur
9 of 10

Shops & studios in Grafton, WI: who answers their reviews

Among the shops someone searching in Grafton, WI is shown, The Irish Boutique of Cedarburg answered 10 of its last 10 reviews. Wild & Precious Boutique answered 9 of its last 10, and Ryloo Boutique answered 4 of its last 10. Those are the shops we can name for replying. We can't see how the other shops we read handled their recent reviews, so these figures describe three businesses, not the trade.

Review counts run modest at the middle. Of the 20 shops we read, the median carries 26 Google reviews and a 4.9 rating. The three most-reviewed carry 288, 114 and 95 reviews. Wild & Precious Boutique is the one holding 114; The Irish Boutique of Cedarburg holds 67 and Ryloo Boutique 55. All three named shops carry more reviews than the median shop we read, and those counts cover each listing's whole history rather than the last ten reviews.

TradeMedian reviewsMedian ratingAnswers reviews bestAnswered
Shops264.9
The Irish Boutique of Cedarburg
10 of 10

Method

Every figure comes from public Google listings — the businesses and owner replies any customer can see — read on 2026-09-24. Counts describe the businesses someone searching in Grafton, WI is shown, which is the competitive set a customer actually chooses from, not a register of businesses inside the city limits. A business is named only where we read at least eight of its recent reviews, and only the ones answering the most are named; the rest of a market appears as a distribution with its denominator. Chains are counted but never named. Nothing is ranked on star rating. Grafton, WI has a population of 12,274 and a median household income of $88,634 (US Census) — context for the town, not a predictor of its reviews.

Nearby

Towns that share Grafton’s search results

Search from Grafton and from Cedarburg and many of the same businesses come back, so an owner competing in one is competing in both. These are the 2 towns whose results overlap Grafton’s most, of those we have published so far.

Cedarburg, WI

260 businesses read across 7 groups · 68% of recent reviews answered

Mequon, WI

420 businesses read across 6 groups · 73% of recent reviews answered

Every town we have read →

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What the businesses around Grafton, WI do with their reviews — and where you would sit
TradeMedian reviewsBest answeredYou
Restaurants541.59 of 10the audit fills this in
Cafés227.55 of 10the audit fills this in
Coffee shops109.54 of 10the audit fills this in
Bars1316 of 10the audit fills this in
Bakeries1744 of 10the audit fills this in
Nail salons10710 of 10the audit fills this in
Day spas50.510 of 10the audit fills this in

Guides

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