Of the 20 restaurants we read among the businesses someone searching in Menlo Park, CA is shown, not one had answered any of its recent reviews. The median restaurant we read carries 296.5 reviews over its whole listing history, at a median rating of 4.4, and the three most-reviewed carry 2,283, 1,527 and 1,370.
Every other food and drink trade we read has at least one named business answering. Among the coffee shops, Oklava Cafe answered 10 of its last 10 reviews, Mademoiselle Colette 9 of 10 and Coffeebar Menlo Park 5 of 10, on a listing of 1,029 reviews. Among the bars, Dutch Goose answered 1 of its last 10, on a listing of 1,575 reviews. Among the food trucks, Mr. Bombay Foodtruck answered 3 of 10 and Los Carnalitos 1 of 10.
Several named businesses in other trades answered every one of their last 10. Among the med spas, RejuveenMD Liposculpture, Upkey Aesthetics LLC and Palo Alto Laser & Skin Care each answered 10 of 10, and RejuveenMD Liposculpture also appears among the named businesses in IV therapy, weight-loss clinics and plastic surgery, at 10 of 10 in each. Among the orthodontists, Yang Orthodontics answered 10 of 10 on a listing of 509 reviews and Peninsula Orthodontic Group 10 of 10 on 349. Among the veterinarians, MedVet Mountain View and Alta View Animal Hospital each answered 10 of 10, as did Awender Chiropractic Inc. and University Chiropractic & Wellness among the chiropractors. Among the dentists, Grace Dental answered 6 of 10 on a listing of 1,001 reviews.
Among the nail salons, Charisma Nails & Waxing Menlo Park answered 10 of 10, Kendra’s Spa | Nail Salon 9 of 10 and XANH Nail Spa 7 of 10. Among the hair salons, Hair by maryam answered 1 of its last 10; the median hair salon we read carries 31 reviews in total. Measured across 59 businesses in all trades together, the typical measured business answered 73% of its recent reviews. That is the benchmark measured here, not a figure for any one trade.
What to do about it
If you run a restaurant, the bar in the reply figures is 0: not one of the 20 restaurants we read had answered a recent review. Open your listing, read your last 10 reviews, and write a short, specific reply to each one, the good and the bad. The review is the customer's; the reply is the part you write.
In the other trades, measure yourself against a named business rather than a feeling: Oklava Cafe at 10 of 10 among the coffee shops, Charisma Nails & Waxing Menlo Park at 10 of 10 among the nail salons, Yang Orthodontics at 10 of 10 among the orthodontists. Count how many of your own last 10 reviews carry a reply from you. That is the same measure behind every reply figure above, and the benchmark measured here, across all trades together, is 73%. Then make answering each new review part of the same routine as closing out the day.
Food & drink in Menlo Park, CA
Among the 20 restaurants we read around Menlo Park, not one had answered any of its recent reviews. No figure in this section is plainer. The median restaurant we read carries 296.5 reviews and a 4.4 rating, and the most-reviewed restaurant carries 2,283.
Among the cafés, coffee shops and bakeries, we can name businesses that answer, and the same names recur across all three. Oklava Cafe answered 10 of its last 10 reviews, on a listing of 832. Mademoiselle Colette answered 9 of its last 10, on a listing of 783, and Coffeebar Menlo Park answered 5 of its last 10, on a listing of 1,029. All three appear among both the coffee shops and the bakeries named here; Mademoiselle Colette and Coffeebar Menlo Park also appear among the cafés. The median coffee shop we read carries 195 reviews and the median bakery 149, with median ratings of 4.4 and 4.5.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Restaurants | 296.5 | 4.4 | — | |
| Cafés | 290 | 4.4 | Mademoiselle Colette | 9 of 10 |
| Coffee shops | 195 | 4.4 | Oklava Cafe | 10 of 10 |
| Bars | 269.5 | 4.35 | Dutch Goose | 1 of 10 |
| Bakeries | 149 | 4.5 | Oklava Cafe | 10 of 10 |
| Food trucks | 68 | 4.6 | Mr. Bombay Foodtruck | 3 of 10 |
Hair, nails & barbering in Menlo Park, CA
Among the nail salons someone searching in Menlo Park, CA is shown, the ones answering the most of their recent reviews, among those we could measure, are easy to name. Charisma Nails & Waxing Menlo Park answered 10 of its last 10 reviews, Kendra’s Spa | Nail Salon answered 9 of 10, and XANH Nail Spa answered 7 of 10. Those three listings carry 152, 174 and 113 reviews in total. We read 20 nail salons in this search. The median one carries 90 reviews and the median rating is 4.7; the most-reviewed carry 1,448 and 517.
The barbershops we read sit on larger listings. Of the 20, the median carries 143 reviews with a median rating of 4.5, and the three most-reviewed carry 1,501, 649 and 431. Like Hair Salon, the listing with 431 reviews, answered 8 of its last 10. Dandies Barbershop & Beard Stylist Mountain View answered 1 of its last 10. Its listing is the one carrying 1,501 reviews.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Barbershops | 143 | 4.5 | Like Hair Salon | 8 of 10 |
| Hair salons | 31 | 5 | Hair by maryam | 1 of 10 |
| Nail salons | 90 | 4.7 | Charisma Nails & Waxing Menlo Park | 10 of 10 |
Spa & aesthetics in Menlo Park, CA
Among the spa and aesthetics businesses someone searching in Menlo Park, CA is shown, every business we can name for med spas, IV therapy, weight-loss clinics, plastic surgery and dermatology answered 10 of its last 10 reviews. RejuveenMD Liposculpture appears among the named leaders for med spas, IV therapy, weight-loss clinics and plastic surgery. Upkey Aesthetics LLC appears among the med spas, IV therapy businesses and weight-loss clinics named here. Palo Alto Laser & Skin Care among the med spas, Rev(IV)al Hydration among the IV therapy businesses, Dr Syverain Weight Loss Clinic among the weight-loss clinics and Entre Nous Aesthetics among the plastic surgery practices each answered 10 of 10 as well. In dermatology, Kathleen E. Kramer, M.D. and Aesthetx both answered 10 of 10, and Aesthetx also appears among the plastic surgery practices named here.
The day spa and massage figures differ. Among the day spas we read, LaBelle Day Spas & Salons answered 9 of its last 10 reviews and AvantGard Spa answered 7 of 10. Among the massage businesses, W Spa answered 9 of 10 and Menlo Massage Therapy answered 6 of 10. These reply figures cover only each business's most recent reviews.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Day spas | 40.5 | 4.7 | LaBelle Day Spas & Salons | 9 of 10 |
| Massage | 29 | 4.8 | W Spa | 9 of 10 |
| Med spas | 70.5 | 4.9 | RejuveenMD Liposculpture | 10 of 10 |
| IV therapy | 29.5 | 4.8 | RejuveenMD Liposculpture | 10 of 10 |
| Weight-loss clinics | 42 | 5 | Dr Syverain Weight Loss Clinic | 10 of 10 |
| Dermatology | 32 | 5 | Kathleen E. Kramer, M.D. | 10 of 10 |
| Plastic surgery | 50 | 4.8 | RejuveenMD Liposculpture | 10 of 10 |
Fitness & wellness in Menlo Park, CA
Among the chiropractors someone searching in Menlo Park, CA is shown, Awender Chiropractic Inc. replied to every one of its last 10 reviews, on a listing of 249 reviews. University Chiropractic & Wellness also answered 10 of 10, on a listing of 200. Agile Physical Therapy, which the same chiropractor search returned, answered 7 of 10 on 79 reviews. Those reply figures cover each business's most recent ten reviews only.
The listing sizes are a separate, whole-history measure. The median chiropractor of the 20 we read carries 26 reviews, with a median rating of 5. The three most-reviewed carry 249, 206 and 200 reviews.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Gyms | 43 | 4.8 | Powerhouse Gym Elite | 8 of 10 |
| Chiropractors | 26 | 5 | Awender Chiropractic Inc. | 10 of 10 |
Dental & orthodontics in Menlo Park, CA
Among the orthodontists someone searching in Menlo Park, CA is shown, Yang Orthodontics and Peninsula Orthodontic Group each replied to 10 of their last 10 Google reviews. Palo Alto Orthodontics answered 7 of its last 10. Those are the orthodontists answering the most of their recent reviews among those we could measure; we can't see how the other orthodontists we read handle replies, so these figures describe those three practices and no one else.
The dentists named here answered fewer of their recent reviews. Grace Dental answered 6 of its last 10, Alok Arora, DMD answered 5 of 10, and Scott Hoffman DDS & Davis Beckstead DDS answered 1 of 10. Grace Dental's 6 of 10 is the highest figure among the dentists named in this section, while Yang Orthodontics and Peninsula Orthodontic Group reached 10 of 10. That contrast is between the named practices only, not between the two trades as a whole.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Dentists | 61 | 4.9 | Grace Dental | 6 of 10 |
| Orthodontists | 127 | 4.95 | Yang Orthodontics | 10 of 10 |
Pets in Menlo Park, CA
Among the veterinarians someone searching in Menlo Park, CA is shown, the practices answering the most of their recent reviews are close to a reply on every one. MedVet Mountain View answered 10 of its last 10, and so did Alta View Animal Hospital; SAGE Veterinary Centers Bldg 1 - Redwood City answered 9 of 10. Across their whole history those three listings carry 515, 310 and 1,244 reviews, each above the 155.5-review median for the 20 veterinarians we read.
Of the three pet trades in this section, veterinarians carry the most reviews at the median: 155.5, against 73 for the pet groomers and 55 for the boarding businesses. The groomers we read hold a 4.75 median rating, and the most-reviewed carries 1,367 reviews. That listing is Art Pet Mobile Grooming, which answered 5 of its last 10. Groombuggy Mobile Dog Grooming, on a listing of 371 reviews, answered 10 of 10.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Pet grooming | 73 | 4.75 | Groombuggy Mobile Dog Grooming | 10 of 10 |
| Pet boarding | 55 | 4.7 | A Pet Villa Pet Boarding Daycare and Grooming | 10 of 10 |
| Veterinarians | 155.5 | 4.5 | MedVet Mountain View | 10 of 10 |
Shops & studios in Menlo Park, CA
We read 20 tattoo studios among the businesses someone searching in Menlo Park, CA is shown. Among those we could measure, the strongest recent reply figure belongs to Belmont Tattoo & Piercing: its owner answered 8 of its last 10 reviews, on a listing that carries 140 reviews. Flora Tattoo Studio answered 4 of its last 10, on 154 reviews. Paw Tattoo answered 1 of its last 10, on 164 reviews. Those three are the tattoo studios this section can name for replying. We could not measure replies for every studio we read, and we can't say how many we could, so nothing here describes the studios that are not named.
The reply benchmark measured here is 73%: the share of recent reviews a typical measured business answered. That figure is measured across all trades together, from 59 businesses, not tattoo studios alone.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Tattoo studios | 73 | 4.9 | Belmont Tattoo & Piercing | 8 of 10 |
Method
Every figure comes from public Google listings — the businesses and owner replies any customer can see — read on 2026-09-24. Counts describe the businesses someone searching in Menlo Park, CA is shown, which is the competitive set a customer actually chooses from, not a register of businesses inside the city limits. A business is named only where we read at least eight of its recent reviews, and only the ones answering the most are named; the rest of a market appears as a distribution with its denominator. Chains are counted but never named. Nothing is ranked on star rating. Menlo Park, CA has a population of 32,775 and a median household income of $206,588 (US Census) — context for the town, not a predictor of its reviews.