MK Aesthetics comes back as the top replier in three of the seven trades in this group — massage, med spas and IV therapy — the same 332-review listing, answering 10 of its last 10 in each of them. That is worth understanding before anything else on this page: the sets someone searching around Minnetonka is shown overlap, one listing can sit in several of them at once, and the same name keeps appearing.
The files underneath these trades are nothing like each other. Dermatology carries the deepest median of the seven, at 238 Google reviews per business across the 20 we read, with its three most-reviewed listings at 1,516, 721 and 612. Massage carries the thinnest median of the seven, at 36, although its three most-reviewed listings hold 461, 332 and 207. Ecker Dermatology, PA answered 10 of its last 10, on a listing of 721 reviews. Integrative Massage Minnetonka answered 10 of its last 10, on a listing of 75.
In plastic surgery, Skin Artisans at Edina Plastic Surgery answered 10 of its last 10 on a listing of 524 reviews. Edina Plastic Surgery answered 7 of its last 10 on 369. The day spa list of the businesses answering the most holds a single name, Decompress Massage Therapy, at 10 of its last 10 on a listing of 535 — and the most-reviewed day spa listing among the 20 we read holds 927. In weight-loss clinics, Gameday Men's Health Minnetonka, MN answered 10 of its last 10 on 169, and Lite Medical PLLC answered 10 of its last 10 on 110.
A typical business among the 53 we measured in what a searcher in Minnetonka is shown answered 80% of its recent reviews. Median ratings across this group run from 5 in IV therapy and weight-loss clinics down to 4.8 in dermatology; a median is one figure for a whole trade, and it tells you nothing about which listing is which. Each of these seven trades had at least one business answering some of its recent reviews. Among the 20 gyms we read, not one had.
What to do about it
Two different numbers are in play here and they are easy to run together. A review count — 238, 721, 36 — is the whole listing. The answered-of-ten figures are drawn from each business's most recent reviews only. That means a listing with hundreds on file and one with dozens are measured on exactly the same handful, and catching up on the recent ones is a much smaller job than the totals make it look.
So start at the newest review and work backwards, and count as you go rather than guessing. Answer the good ones as well as the difficult ones — a short line under a five-star review still counts as an answer. Write each reply yourself, referring to the thing that customer actually mentioned, so no two of them come out the same. And note that 10 of 10 is a ceiling, not a finish line — several of the businesses above are sitting on it, which is a matter of keeping up rather than catching up once and leaving it.
Day spas
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Decompress Massage Therapy | 10 of 10 | 535 | 4.9 |
Massage
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | MK Aesthetics | 10 of 10 | 332 | 5 |
| 2 | Integrative Massage Minnetonka | 10 of 10 | 75 | 5 |
Med spas
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | MK Aesthetics | 10 of 10 | 332 | 5 |
| 2 | LIVskin Medspa | Laser | 10 of 10 | 287 | 4.9 |
| 3 | Flawless | 9 of 10 | 160 | 4.9 |
IV therapy
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | MK Aesthetics | 10 of 10 | 332 | 5 |
| 2 | Driip IV | 10 of 10 | 281 | 4.9 |
| 3 | The DRIPBaR Edina | 10 of 10 | 248 | 5 |
Weight-loss clinics
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Gameday Men's Health Minnetonka, MN | 10 of 10 | 169 | 5 |
| 2 | Lite Medical PLLC | 10 of 10 | 110 | 5 |
| 3 | Minnesota Weight Loss Clinic (MN FAT LOSS) | 9 of 10 | 879 | 4.8 |
Dermatology
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Ecker Dermatology, PA | 10 of 10 | 721 | 5 |
Plastic surgery
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Skin Artisans at Edina Plastic Surgery | 10 of 10 | 524 | 4.9 |
| 2 | Edina Plastic Surgery | 7 of 10 | 369 | 4.7 |
| 3 | Dr. Nathan Leigh | 3 of 10 | 187 | 4.9 |