Lake Ridge Dental Care and Oak Ridge Dental turn up twice. Each answered 10 of its last 10 reviews in the dentist reading, and each appears again among the businesses answering the most in the orthodontist reading — two distinct businesses at the top of both. Riverside Valley Dental Care answered 9 of its last 10, on a listing carrying 522 reviews. Those are the businesses we can describe here; the rest of the twenty in each reading are ones we did not name.
The two trades do not look alike on depth. We read 20 dentists and 20 orthodontists. The median dentist listing in this set carries 241 Google reviews, and the three most-reviewed hold 1157, 561 and 522. For orthodontists the median is 93.5, with the three most-reviewed at 562, 546 and 486. The two windows are worth keeping apart: those review counts are whole listings, while the answered-of-ten counts are drawn only from each business's most recent reviews.
On stars there is less to work with than it looks. The median rating across the 20 dentists is 4.8, and across the 20 orthodontists it is 5. A median is a single figure for a whole set of twenty — it does not tell you which listing is which, or what sits underneath it. Nothing on this page is ordered by rating; the ordering here is reply behaviour.
Across the 40 businesses we measured in what someone searching in Savage is shown, a typical one answered 82% of its recent reviews. That figure was measured here rather than borrowed from the wider metro. It also describes a catchment — the practices a customer searching around Savage is shown, which is not the same thing as a register of what sits inside the city limits.
What to do about it
A dentist listing in this set sits at a median of 241 Google reviews, so answering everything ever written is not the job, and none of these counts asks for it. The reply counts on this page come from the ten most recent reviews at each business. That makes the work small and recurring rather than a project: answer the newest ones, work backwards from there, and answer the straightforward ones as well as the difficult ones.
Write them in your own words. A trade median says nothing about any individual listing — 4.8 across the 20 dentists, 5 across the 20 orthodontists is one number covering each whole set of twenty — whereas how many of the recent reviews carry a reply underneath does differ from listing to listing, and a reply that would fit under any review at any practice does not read as one. The ten most recent also keeps moving, so the real difference is between clearing a backlog once and answering the next one when it arrives.
Dentists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Lake Ridge Dental Care | 10 of 10 | 561 | 4.9 |
| 2 | Oak Ridge Dental | 10 of 10 | 486 | 4.9 |
| 3 | Riverside Valley Dental Care | 9 of 10 | 522 | 4.9 |
Orthodontists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Lake Ridge Dental Care | 10 of 10 | 562 | 4.9 |
| 2 | Oak Ridge Dental | 10 of 10 | 486 | 4.9 |