Mint Orthodontics answered all 10 of its most recent reviews, and its listing carries 272 Google reviews in total. Family Orthodontics answered 7 of its last 10, with 298 reviews on its listing. Those are the two businesses answering the most out of the 20 orthodontists we read in the set someone searching around St. Louis Park is shown, so they tell you what the top of this group looks like and nothing about the ones we did not name.
The two trades in this group are built on very different amounts of writing. The median dentist listing here holds 229 Google reviews; the median orthodontist listing holds 58. The three most-reviewed dentist listings carry 1198, 813 and 642 reviews. The three most-reviewed orthodontist listings carry 671, 298 and 272. A median sits in the middle of the 20 we read in each trade, so neither of those top-three rows describes a typical listing in its own trade.
Among the 20 dentists we read, Bassett Creek Dental answered 9 of its last 10 reviews and carries 642 reviews. Valley Dental Group answered 8 of its last 10 and carries 813. Isles Dental answered 6 of its last 10 and carries 545. Those three are the practices answering the most of their recent reviews; the reply counts come from each listing's most recent reviews, while the review totals are the whole file.
Among the 55 businesses we measured for someone searching in St. Louis Park, the typical one had answered 60% of its recent reviews. The median rating is 4.9 for the dentists we read and 4.95 for the orthodontists. A median is one figure for a whole set: it does not tell you which listing is which, and nothing on this page is ordered by stars.
What to do about it
A listing holding 229 reviews and a listing holding 58 are not the same job, and the useful part is that our reply counts only ever look at the most recent ones. So the work is not reading back through hundreds of entries. It is the newest handful, in order, starting at the top of the file and working backwards until you reach ones you no longer remember.
Answer the five-star ones as well as the difficult ones; a reply that only ever appears under a complaint says something you probably did not intend. Write each one differently, in the words you would use at the front desk, because ten replies with the same wording are one reply printed ten times.
Then decide which of two things you are doing. Catching up once is a single sitting. Keeping up is a standing habit, and keeping up is what the counts on this page measure.
Dentists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Bassett Creek Dental | 9 of 10 | 642 | 4.9 |
| 2 | Valley Dental Group | 8 of 10 | 813 | 4.8 |
| 3 | Isles Dental | 6 of 10 | 545 | 4.9 |
Orthodontists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Mint Orthodontics | 10 of 10 | 272 | 5 |
| 2 | Family Orthodontics | 7 of 10 | 298 | 4.9 |