Who replies, and how much
Ranked on the share of reviews with an owner reply, among Austin dermatology practices with at least 30 reviews read. Every name here is a public fact stated plainly: this is what their listing shows to the next customer.
| # | Business | Replied to | Of the newest | Avg reply |
|---|---|---|---|---|
| 1= | Nature of Skin Dermatology · Austin | 98% | 50 | 35 words |
| 1= | Jason S. Reichenberg, MD · Austin | 98% | 50 | 20 words |
| 1= | Rachel Miller, PA · Austin | 98% | 50 | 20 words |
| 1= | Roopal Bhatt, MD · Austin | 98% | 50 | 21 words |
| 1= | Matthew C. Fox, MD · Austin | 98% | 50 | 20 words |
| 6= | Stanley T. Hollmig, MD · Austin | 96% | 50 | 18 words |
| 6= | Jennifer S. Ruth, MD · Austin | 96% | 50 | 18 words |
| 8= | Austin Skin Physicians · Austin | 92% | 50 | 16 words |
| 8= | Stacia Miles, MD · West Lake Hills | 92% | 50 | 17 words |
| 8= | Eryn McIntyre, PA · Austin | 92% | 50 | 21 words |
For scale: 68% of the 41 answer at least half their reviews, and 34% answer nine in ten. Of the reviews we read, the median dermatology practice has 9 that are more than a month old and still unanswered, and 51% have at least one review of three stars or fewer with no reply under it — the one a customer reads first.
What the top quarter does differently
The 10 dermatology practices with the highest reply rates against the other 31. Three contrasts, each measured, none of them about star rating:
- They answer most of what comes in. Median reply rate 98% versus 54%.
- They leave no negative review unanswered. 80% of the top quarter have zero unanswered reviews of three stars or fewer, against 39% of the rest.
- Customers keep writing to them. Median reviews a month 5 for the top quarter, 1 for the rest. Replying does not create reviews on its own — but in this market the dermatology practices that answer are also the ones customers keep writing to.
How fast reviews arrive
Ranked on Google reviews received per month, among dermatology practices with at least 50 reviews. Pace is the number that decides how much any one bad review weighs.
| # | Business | Reviews a month | Total reviews |
|---|---|---|---|
| 1 | Revelus Dermatology · Austin | 50.1 | 2352 |
| 2 | Pure Dermatology - Southwest Austin · Austin | 21.7 | 501 |
| 3 | Central Texas Dermatology · West Lake Hills | 20.9 | 781 |
| 4 | Rachel Miller, PA · Austin | 12.6 | 399 |
| 5 | Amy R. Mason, MD, FAAD · Austin | 12 | 308 |
| 6 | Roopal Bhatt, MD · Austin | 10.9 | 102 |
| 7 | Stacia Miles, MD · West Lake Hills | 10.4 | 368 |
| 8 | Matthew C. Fox, MD · Austin | 5.1 | 296 |
| 9 | Nature of Skin Dermatology · Austin | 4.9 | 316 |
| 10 | Molly T. Campa, MD, FAAD · Austin | 4.8 | 195 |
What “normal” looks like in Austin
The typical Austin dermatology practice in this audit has 96 Google reviews, a 4.8 rating, answers 69% of them, and receives about 2.2 a month. Ratings cluster high in almost every local category, which is why this page never ranks on them — the difference customers can actually see is in the replies.
How Oh Local helps a Austin dermatology practice
You already hold every customer’s record, so the gap here is never reach — it is the reply. The practices at the top of this page answer nearly everything, answer the negative ones first, and never confirm who was a patient or what was done (how to write one). A review that should not be there has a process too (what Google will and won’t remove).
How it works
- Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
- Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
- Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
- Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.
What you get
Your review page
A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.
Reviews handled
Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.
Local standing
Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.
| Austin median | You | |
|---|---|---|
| Reviews answered | 69% | the audit fills this in |
| Older reviews still unanswered | 9 | — |
| A ≤ 3★ review with no reply | 51% have one | — |
| Reviews a month | 2.2 | — |
FAQ
How many Austin dermatology practices reply to their Google reviews?
Of the 41 Austin-area dermatology practices we audited, 27% had never replied to a review, the median had replied to 69% of its reviews, and 34% had replied to nine in ten or more.
How many Google reviews a month does a Austin dermatology practice get?
The median Austin dermatology practice in our audit receives about 2.2 Google reviews a month; the top quarter receives 8.8 or more (40 listings measured).
Which Austin dermatology practices reply to reviews the most?
Ranked on the share of reviews with an owner reply, among listings with at least 30 reviews read: Nature of Skin Dermatology (98%), Jason S. Reichenberg, MD (98%), Rachel Miller, PA (98%), Roopal Bhatt, MD (98%), Matthew C. Fox, MD (98%), and five more on this page.
Where does this data come from?
From public Google listings: the reviews and owner replies visible to any customer, read on September 22, 2026 for 41 dermatology practices in Austin, West Lake Hills. Nothing comes from any business's private data, and businesses are ranked on reply behaviour and review pace, never on star rating.
Method
41 listings with at least 15 Google reviews in Austin, West Lake Hills, in the industry Google's own listing category gives them. Up to the 50 most recent reviews read per listing. Reply rate = reviews with an owner reply ÷ reviews read. Named lists rank on reply rate (≥ 30 reviews read) and on reviews per month (≥ 50 reviews) — never on rating; equal values share a rank. Listings whose name carries an offer, a claim or a disclaimer are counted but not named. Public data only, read on the date shown; a listing can change any day. Oh Local is not affiliated with Google. Think a number is wrong? info@ohlocal.co.