Who replies, and how much
Ranked on the share of reviews with an owner reply, among Dallas pet groomers with at least 30 reviews read. Every name here is a public fact stated plainly: this is what their listing shows to the next customer.
| # | Business | Replied to | Of the newest | Avg reply |
|---|---|---|---|---|
| 1 | Urban Dogg Pet Grooming · Dallas | 97% | 300 | 18 words |
| 2 | The Pooch Patio · Dallas | 86% | 235 | 50 words |
| 3= | Dogtopia of Park Lane · Dallas | 75% | 126 | 41 words |
| 3= | Coketa's Dog Grooming Salon · Dallas | 75% | 59 | 34 words |
| 5= | Kibble Pet Grooming | Preston Center · Dallas | 73% | 173 | 44 words |
| 5= | Perky Poodle Grooming & Boutique · Dallas | 73% | 105 | 27 words |
| 7= | Pet Paradise Las Colinas · Irving | 66% | 300 | 29 words |
| 7= | Urban Pups · Dallas | 66% | 41 | 17 words |
| 9 | Pet Love Mobile Grooming · Carrollton | 47% | 219 | 33 words |
| 10 | Petz Mania · Dallas | 46% | 300 | 21 words |
For scale: 39% of the 23 answer at least half their reviews, and 4% answer nine in ten. Of the reviews we read, the median pet groomer has 82 that are more than a month old and still unanswered, and 100% have at least one review of three stars or fewer with no reply under it — the one a customer reads first.
What their replies look like
Not our words — theirs. One recent reply each from the pet groomers above, quoted as it appears on their listing.
“Thank you so much for the five stars, Kayla! It means a lot to the whole team. We hope to see you and your pup again soon!”
— Urban Dogg Pet Grooming, replying to a 5-star review
“Thank you for your review and we are so happy you brought your beautiful dogs Lady Dutchess and Sir Duke Ellington to us! We pride ourselves on being fully transparent with our clients and exceeding our customer expectations. We look forward to seeing you again soon! April Owner”
— The Pooch Patio, replying to a 5-star review
“Thank you so much, Annalee! We love having Rufus with us and truly appreciate your trust in our dog day care. It means a lot to know you feel he's in good hands here at Dogtopia of Park Lane.”
— Dogtopia of Park Lane, replying to a 5-star review
What the top quarter does differently
The 5 pet groomers with the highest reply rates against the other 18. Three contrasts, each measured, none of them about star rating:
- They answer most of what comes in. Median reply rate 86% versus 13%.
- They leave no negative review unanswered. 0% of the top quarter have zero unanswered reviews of three stars or fewer, against 0% of the rest.
- Customers keep writing to them. Median reviews a month 2.5 for the top quarter, 1.3 for the rest. Replying does not create reviews on its own — but in this market the pet groomers that answer are also the ones customers keep writing to.
How fast reviews arrive
Ranked on Google reviews received per month, among pet groomers with at least 50 reviews. Pace is the number that decides how much any one bad review weighs.
| # | Business | Reviews a month | Total reviews |
|---|---|---|---|
| 1 | Urban Dogg Pet Grooming · Dallas | 7.5 | 549 |
| 2 | Petz Mania · Dallas | 6 | 467 |
| 3 | Pet Paradise Las Colinas · Irving | 3.5 | 428 |
| 4 | Dogtopia of Park Lane · Dallas | 2.5 | 125 |
| 5 | The Paw Spa · Dallas | 2.4 | 90 |
| 6 | Carlos Pet’s Grooming · Balch Springs | 2 | 151 |
| 7 | Kibble Pet Grooming | Preston Center · Dallas | 1.9 | 173 |
| 8 | The Pet Stylist on Lovers Lane · Dallas | 1.7 | 100 |
| 9= | The Club Pet Salon · Dallas | 1.6 | 216 |
| 9= | 4Paws Grooming · Dallas | 1.6 | 103 |
What “normal” looks like in Dallas
The typical Dallas pet groomer in this audit has 110 Google reviews, a 4.5 rating, answers 27% of them, and receives about 1.4 a month. Ratings cluster high in almost every local category, which is why this page never ranks on them — the difference customers can actually see is in the replies.
How Oh Local helps a Dallas pet groomer
Most of your customers pay, leave, and are gone — the review only happens if something they took with them asks for it. The pet groomers at the top of this page answer what comes in and keep it coming: a review link on the receipt or a card, a reply to every negative review within days (how to write one), and no unanswered three-star review a customer can find first.
How it works
- Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
- Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
- Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
- Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.
What you get
Your review page
A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.
Reviews handled
Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.
Local standing
Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.
| Dallas median | You | |
|---|---|---|
| Reviews answered | 27% | the audit fills this in |
| Older reviews still unanswered | 82 | — |
| A ≤ 3★ review with no reply | 100% have one | — |
| Reviews a month | 1.4 | — |
FAQ
How many Dallas pet groomers reply to their Google reviews?
Of the 23 Dallas-area pet groomers we audited, 13% had never replied to a review, the median had replied to 27% of its reviews, and 4% had replied to nine in ten or more.
How many Google reviews a month does a Dallas pet groomer get?
The median Dallas pet groomer in our audit receives about 1.4 Google reviews a month; the top quarter receives 2.4 or more (23 listings measured).
Which Dallas pet groomers reply to reviews the most?
Ranked on the share of reviews with an owner reply, among listings with at least 30 reviews read: Urban Dogg Pet Grooming (97%), The Pooch Patio (86%), Dogtopia of Park Lane (75%), Coketa's Dog Grooming Salon (75%), Kibble Pet Grooming | Preston Center (73%), and five more on this page.
Where does this data come from?
From public Google listings: the reviews and owner replies visible to any customer, read on September 8, 2026 for 23 pet groomers in Balch Springs, Carrollton, Dallas, Irving. Nothing comes from any business's private data, and businesses are ranked on reply behaviour and review pace, never on star rating.
Method
23 listings with at least 15 Google reviews in Balch Springs, Carrollton, Dallas, Irving, in the industry Google's own listing category gives them. Up to the 300 most recent reviews read per listing. Reply rate = reviews with an owner reply ÷ reviews read. Named lists rank on reply rate (≥ 30 reviews read) and on reviews per month (≥ 50 reviews) — never on rating; equal values share a rank. Listings whose name carries an offer, a claim or a disclaimer are counted but not named. Public data only, read on the date shown; a listing can change any day. Oh Local is not affiliated with Google. Think a number is wrong? info@ohlocal.co.