Among the dental and orthodontic practices someone searching in Lake Forest, IL is shown, the ones we could see answering the most each replied to 9 or 10 of their last 10 reviews. Among the dentists we read, Forest North Dental answered 10 of its last 10 reviews, Ross & Durrett Family Dental answered 10 of 10, and Lake Forest Smiles answered 9 of 10. Among the orthodontists, The Smilelist, Lake Forest Smiles and Forest Orthodontics and Pediatric Dentistry each answered 9 of their last 10. Lake Forest Smiles appears among both the dentists and the orthodontists named here.
Those reply figures cover each practice's most recent 10 reviews only. The review totals below are whole listing histories, a different measure. We read 20 dentists and 20 orthodontists. The median dentist we read carries 53 Google reviews; the median orthodontist carries 65. The three most-reviewed dentists carry 592, 434 and 419 reviews, and the three most-reviewed orthodontists carry 592, 464 and 434. The named practices sit on listings of their own size: Forest North Dental at 419 reviews, Ross & Durrett Family Dental at 362, Lake Forest Smiles at 434, The Smilelist at 464, and Forest Orthodontics and Pediatric Dentistry at 319.
The median rating is 4.9 among the dentists we read and 4.85 among the orthodontists. Those are single middle values; they say nothing about how any individual practice is rated.
For comparison, the benchmark measured here, across the 25 businesses in this catchment where we could measure replies, is 58%: the share of recent reviews a typical measured business answered. That figure is measured across all trades together, not for dental alone. The practices named in this section are the ones answering the most; we could not measure every practice we read, so the names above say nothing about how the rest reply.
What to do about it
If you run a dental or orthodontic practice, the practices named in this section have set a concrete, checkable standard: 9 or 10 replies on their last 10 reviews. Measure your own listing the same way. Open your Google Business Profile, look at your last 10 reviews, and count how many carry a reply from you.
Answer the ones that don't, starting with the most recent, then reply to each new review as it arrives. Keep each reply short and specific to what the person wrote: thank them, name the part of the visit they mentioned, and leave out anything about their care or treatment, since a reply is public and posts under your practice's name. For a critical review, acknowledge it and offer a direct line to the office rather than discussing the details in public. A reply is the one part of that exchange you write.
Dentists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Forest North Dental | 10 of 10 | 419 | 4.9 |
| 2 | Ross & Durrett Family Dental | 10 of 10 | 362 | 5 |
| 3 | Lake Forest Smiles | 9 of 10 | 434 | 5 |
Orthodontists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | The Smilelist | 9 of 10 | 464 | 4.8 |
| 2 | Lake Forest Smiles | 9 of 10 | 434 | 5 |
| 3 | Forest Orthodontics and Pediatric Dentistry | 9 of 10 | 319 | 4.7 |