Among the coffee shops someone searching in Lake Forest, IL is shown, not one of the 20 we read had answered any of its recent reviews. That is the plainest fact in this section. Across their whole listing history, the median review count for those coffee shops is 114.5 and the median rating is 4.65; the three most-reviewed carry 522, 365 and 352 reviews.
The restaurants we read look different at the top. Deer Path Inn answered 9 of its last 10 reviews, on a listing of 1,037, and Francesca's answered 9 of 10 on 879. The Lantern Of Lake Forest answered 3 of 10 on 766. Over the whole listing history, the median restaurant we read has 282.5 reviews and a median rating of 4.6.
A few names turn up in more than one search. The Lantern Of Lake Forest appears among the restaurants, cafés, bars and bakeries named here, at 3 of 10 each time. Deer Path Inn appears among both the restaurants and the bars, at 9 of 10. Sophia Steak Lake Forest appears among both the cafés and the bars, at 3 of 10. Among the cafés we read, Da Local Boy Cafe answered 1 of its last 10 on a listing of 489; among the bakeries, Donati's Pizza answered 1 of 10 on 540. The median review count is 118 for the cafés we read, 114 for the bars and 121 for the bakeries.
The food-truck search returned the largest listing among the food and drink businesses in this section, at 7,874 reviews, and a median of 466. Full Moon Family Restaurant answered 10 of its last 10 reviews on a listing of 2,501. For context, the benchmark measured here is 58%: that is the share of recent reviews a typical measured business answered, across 25 businesses.
What to do about it
If you run a coffee shop, the measured bar among the 20 we read is 0: none of them had answered a recent review. Start with the next 10 reviews that land on your listing and write a short reply to each one, the five-star ones as well as the complaints. Thank the person by what they mentioned, answer any question they asked, and keep it in your own words.
If you run a restaurant or a bar, the named figures show what a steady reply looks like: Deer Path Inn at 9 of its last 10, Francesca's at 9 of 10, Full Moon Family Restaurant at 10 of 10. Pick one person to read new reviews on a set day each week and answer them before the week closes. The reply is the one piece of that exchange that is yours to write.
Restaurants
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Deer Path Inn | 9 of 10 | 1037 | 4.7 |
| 2 | Francesca's | 9 of 10 | 879 | 4.7 |
| 3 | The Lantern Of Lake Forest | 3 of 10 | 766 | 4.3 |
Cafés
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | The Lantern Of Lake Forest | 3 of 10 | 766 | 4.3 |
| 2 | Sophia Steak Lake Forest | 3 of 10 | 415 | 4.7 |
| 3 | Da Local Boy Cafe | 1 of 10 | 489 | 4.9 |
Coffee shops
We read 20 coffee shops businesses here and not one had answered a single one of its ten most recent reviews. The first owner here who replies is the only one doing it.
Bars
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Deer Path Inn | 9 of 10 | 1037 | 4.7 |
| 2 | The Lantern Of Lake Forest | 3 of 10 | 766 | 4.3 |
| 3 | Sophia Steak Lake Forest | 3 of 10 | 415 | 4.7 |
Bakeries
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | The Lantern Of Lake Forest | 3 of 10 | 766 | 4.3 |
| 2 | Donati's Pizza | 1 of 10 | 540 | 4.4 |
Food trucks
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Full Moon Family Restaurant | 10 of 10 | 2501 | 4.2 |