Pilot Knob Dental Care answered 10 of its last 10 reviews, on a listing holding 720 Google reviews. Advanced Oral Surgery & Periodontics answered 2 of its last 10, on a listing holding 1216. Dental Health Center answered 1 of its last 10, on a listing holding 1599. Those are the three dentists answering the most of their recent reviews among the 20 we read, which is the part worth sitting with: that short list is the top of the set, not the middle of it.
The dentist listings someone searching around Lakeville is shown carry a median of 291 Google reviews, and the three most-reviewed hold 1599, 1216 and 1035. The median rating across the 20 we read is 4.9. A trade median is one figure for a whole set; it does not tell you which listing is which, and nothing on this page is ordered by stars. It is also worth being exact about where the two kinds of number come from: the review counts are the whole listing, while the answered-of-ten counts are drawn only from each business's most recent reviews.
The orthodontic listings we read are a different shape on depth. Their median is 75.5 Google reviews against the dentists' 291, though their three most-reviewed hold 1216, 339 and 292. Their median rating is also 4.9. Metro Dentalcare Lakeville Idealic answered 10 of its last 10, on 239 reviews. Modern Care Endodontics of Lakeville answered 9 of its last 10, on 339. Lakeville Orthodontics answered 7 of its last 10, on 214.
Among the 58 businesses we measured for someone searching in Lakeville, the typical one had answered 77% of its recent reviews. We read 460 businesses in total across every trade here. All of it describes a catchment — the set a searcher in this town is shown, not a register of what sits inside the city limits.
What to do about it
Read the two columns as the two different things they are. The counts in the thousands are whole listings, built from everything ever written. The answered-of-ten figures come from each practice's most recent reviews only. So the work in front of an owner with a deep file is not going back through all of it — it is the recent ones, and the ones arriving behind them. Catching up once and keeping up are separate jobs, and only the second one stays true a month later.
When you write those replies, write them one at a time, in the words you would use at the desk. On a listing holding 720 or 1216 reviews, a reply built from a template ends up repeated down the page beside itself, which is the one thing a short, specific sentence never does. Answer the straightforwardly good ones too, not only the ones that need handling.
Dentists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Pilot Knob Dental Care | 10 of 10 | 720 | 4.8 |
| 2 | Advanced Oral Surgery & Periodontics | 2 of 10 | 1216 | 4.9 |
| 3 | Dental Health Center | 1 of 10 | 1599 | 4.9 |
Orthodontists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Metro Dentalcare Lakeville Idealic | 10 of 10 | 239 | 4.7 |
| 2 | Modern Care Endodontics of Lakeville | 9 of 10 | 339 | 4.7 |
| 3 | Lakeville Orthodontics | 7 of 10 | 214 | 4.9 |