Valley Skin & Medspa turns up three times on this page: among the businesses answering the most in day spas, again in med spas, and again in dermatology. It holds 623 reviews and answered 9 of its last 10. One listing sitting in three of the five trades is worth noticing on its own, because it shows how far these categories overlap in what someone searching around Lakeville is actually shown.
Depth is uneven across the five. The median review count is 126 for the day spas we read, 98 for dermatology, 86 for med spas, 61 for massage and 53 for weight-loss clinics. Individual files run far past those medians. The three most-reviewed weight-loss listings hold 1341, 529 and 274 reviews, and the largest of them, SlimGevity, answered 10 of its last 10. In day spas, Kōzē Head Spa & More holds 1048 and answered 8 of its last 10.
Every one of the five trades we read had at least one business answering recent reviews. SanaVitta Wellness Center & Medspa answered 10 of its last 10 with 209 reviews on the listing, and Refinery Skin Clinic 10 of its last 10 with 180. In massage, Frenchies Modern Nail Care Lakeville answered 10 of its last 10 against 258 reviews, and Arlo + Ivy Life Spa 9 of its last 10 against 138. Allina Health Lakeville South Clinic answered 10 of its last 10, with 190 reviews. The reply counts are drawn from each business's most recent reviews; the review totals are the whole listing.
That pattern does not hold everywhere in this catchment. None of the 20 barbershops we read had answered any of their recent reviews, and none of the 20 gyms. Across the 58 businesses we measured in what someone searching in Lakeville is shown, a typical one answered 77% of its recent reviews. Nothing here is ordered by stars: the median rating is 4.8 for day spas, massage and dermatology, 4.95 for med spas and 5 for weight-loss clinics, and a trade median is a single figure for a whole set.
What to do about it
The measurement is easy to repeat on yourself. Open your own Google listing, read down the ten most recent reviews, and count how many have something written underneath. That is exactly the number recorded here for SanaVitta Wellness Center & Medspa, for Frenchies Modern Nail Care Lakeville and for Allina Health Lakeville South Clinic, each at 10 of their last 10.
The medians on stars are 4.8, 4.95 and 5, and a median is one number for a whole trade rather than a description of any listing inside it. What is left for a reader is the writing: the review, and whatever answer sits under it. So answer the easy ones as well as the awkward ones, pick up the treatment the person actually mentioned, and write it the way you would say it out loud. A reply that would fit under any of the five trades on this page does less than one that could only have been written about that visit. Catching up once and keeping up are two different jobs, and the second one stays small.
Day spas
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Valley Skin & Medspa | 9 of 10 | 623 | 5 |
| 2 | Spavia Day Spa- Apple Valley | 9 of 10 | 514 | 4.9 |
| 3 | Kōzē Head Spa & More | 8 of 10 | 1048 | 5 |
Massage
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Frenchies Modern Nail Care Lakeville | 10 of 10 | 258 | 4.6 |
| 2 | Arlo + Ivy Life Spa | 9 of 10 | 138 | 4.6 |
| 3 | Pearl Light | 8 of 10 | 213 | 4.8 |
Med spas
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | SanaVitta Wellness Center & Medspa | 10 of 10 | 209 | 4.6 |
| 2 | Refinery Skin Clinic | 10 of 10 | 180 | 4.9 |
| 3 | Valley Skin & Medspa | 9 of 10 | 623 | 5 |
Weight-loss clinics
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | SlimGevity | 10 of 10 | 1341 | 4.9 |
| 2 | Midwest Integrated Health Clinic | 8 of 10 | 168 | 5 |
Dermatology
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Allina Health Lakeville South Clinic | 10 of 10 | 190 | 4.4 |
| 2 | Valley Skin & Medspa | 9 of 10 | 623 | 5 |
| 3 | Skin Care Doctors, Dermatology | 9 of 10 | 548 | 4.8 |