Among the businesses someone searching in Oak Park, IL is shown, the median nail salon carries more reviews than the median barbershop or hair salon, and a lower median rating. The median nail salon we read holds 169.5 Google reviews at a median rating of 4.15. The median barbershop holds 69 reviews at 4.8, and the median hair salon 74.5 at 4.7. Each of those is a single midpoint across the 20 we read in that trade, taken over each listing's whole history, so it says nothing about how any one salon's page looks.
Among the 20 barbershops we read, two had answered nearly every recent review. Estillos Barber Studio replied to 10 of its 10 most recent, on a listing of 144 reviews, and Legends Barbershop & Shave Parlor replied to 9 of 10, on a listing of 110. The most-reviewed barbershop we read carries 223.
In hair salons, Fantastic Sams Cut & Color answered 10 of its 10 most recent reviews on a listing of 478, Lilies & Spikes Kids & Teens Hair Salon & Spa answered 9 of 10 on 309, and James Anthony answered 8 of 10 on 207. The largest hair-salon listing we read holds 933 reviews. Among nail salons, Level Nails Bar and Pink Nail Studio each answered 9 of 10, on listings of 494 and 298. Lee Nails Spa of Forest Park answered 8 of 10 and carries 538, the most-reviewed nail salon we read.
For scale: across the 55 businesses we measured for replies around Oak Park, across all trades together, the typical one answered 69% of its recent reviews. The businesses named here are the three answering the most in each trade on this page. We can say nothing about how the other barbers and salons we read handle their reviews.
What to do about it
Open your own listing and count the replies under your 10 most recent reviews. Estillos Barber Studio and Fantastic Sams Cut & Color had answered all 10. That is a measurable standard, set by a barbershop and a hair salon that someone searching in Oak Park is shown. A reply does not need to be long: thank the person for what they mentioned, and when a review is critical, answer the specific point once, plainly, without arguing.
If you run a nail salon, note that the median rating among the nail salons we read is 4.15, against 4.8 for barbershops. Every review on your page was written by someone else; the reply is the one part of it you write. Start with your most critical recent reviews, then work through the rest.
Barbershops
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Estillos Barber Studio | 10 of 10 | 144 | 5 |
| 2 | Legends Barbershop & Shave Parlor | 9 of 10 | 110 | 4.7 |
| 3 | Slik barbershop | 2 of 10 | 100 | 4.8 |
Hair salons
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Fantastic Sams Cut & Color | 10 of 10 | 478 | 4.6 |
| 2 | Lilies & Spikes Kids & Teens Hair Salon & Spa | 9 of 10 | 309 | 4.4 |
| 3 | James Anthony | 8 of 10 | 207 | 4.5 |
Nail salons
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Level Nails Bar | 9 of 10 | 494 | 4.5 |
| 2 | Pink Nail Studio | 9 of 10 | 298 | 3.9 |
| 3 | Lee Nails Spa of Forest Park | 8 of 10 | 538 | 4.1 |