Pets in Oak Park, IL

We read 60 businesses across 3 trades — the businesses someone searching in Oak Park, IL is shown — and recorded what their Google reviews look like.

Among the pet businesses someone searching in Oak Park, IL is shown, the sharpest contrast is between the groomers and the boarding kennels. We read 20 of each. The groomers answering the most of their recent reviews were Danny The Groomer and Yuppie Puppy Pet Grooming, and each had replied to 1 of its 10 most recent reviews. Those two also hold the largest review counts among the groomers we read, at 337 and 325.

Boarding looks different at the top. Canine Crews had answered 10 of its 10 most recent reviews, Camp Bow Wow Oak Park 8 of 10, and Tucker Pup's Pet Resort 7 of 10. Tucker Pup's carries 1,095 reviews, the most of any boarding business we read. These figures describe those three businesses; they are not a reading of every kennel in the set.

The veterinarians we read carry larger review counts than either of the other two trades. The median vet listing we read holds 437 reviews, against 116 for boarding and 70 for grooming. MedVet Chicago has 2,665 reviews, the most among the vets in this section. Separately, on its 10 most recent reviews, it had answered 8. Midwest Bird and Exotic Animal Hospital, with 1,230 reviews, and PetVets Animal Hospital, with 942, had each answered 9 of their 10 most recent.

Median ratings across the three trades are 4.65 for grooming, 4.8 for boarding and 4.7 for veterinarians. Across the 55 businesses we measured for replies in this catchment, a typical one had answered 69% of its recent reviews. Against that figure, the groomers answering the most had answered 1 of 10.

What to do about it

If you run a grooming business here, the reply bar set by the groomers we read is low: the two answering the most had each replied to 1 of their 10 most recent reviews. Answering every new review, the good and the critical, would exceed what either of them showed on this measure. The reply is the one piece of that exchange that is yours to write.

If you board pets or run a veterinary practice, the comparison is harder. Canine Crews answered 10 of 10, and Midwest Bird and Exotic Animal Hospital and PetVets Animal Hospital answered 9 of 10 each. Open your listing, look at your last 10 reviews, and count how many carry a reply from you. That count is the number to set beside theirs. Keep each reply short and specific to what the reviewer wrote, thank them by name, and answer a complaint with what you did about it rather than an argument.

Pet grooming

#BusinessAnsweredReviewsRating
1Danny The Groomer1 of 103374.7
2Yuppie Puppy Pet Grooming1 of 103254.5

Pet boarding

#BusinessAnsweredReviewsRating
1Canine Crews10 of 103974.9
2Camp Bow Wow Oak Park8 of 103804.7
3Tucker Pup's Pet Resort7 of 1010954.9

Veterinarians

#BusinessAnsweredReviewsRating
1Midwest Bird and Exotic Animal Hospital9 of 1012304.3
2PetVets Animal Hospital9 of 109424.8
3MedVet Chicago8 of 1026654.2

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What pets businesses around Oak Park, IL do with their reviews
TradeMedian reviewsBest answeredYou
Pet grooming701 of 10the audit fills this in
Pet boarding11610 of 10the audit fills this in
Veterinarians4379 of 10the audit fills this in
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