We read 420 businesses someone searching in Piedmont, CA is shown, and the bakeries are the clearest result: of the 20 we read, not one had answered any of its recent reviews. The median bakery we read carries 312 reviews across its whole listing, and the three most-reviewed carry 1,867, 1,134 and 1,031.
In the rest of food and drink, some owners do answer, and we can name them. Among the restaurants we could measure, MAMA Oakland answered 10 of its last 10 reviews, on a listing of 680. Among the cafés we could measure, Mohka House answered 10 of 10, Petit Cafe 9 of 10 and Delah Coffee 7 of 10. Among the bars we could measure, Cato's Ale House answered 3 of its last 10, on a listing of 1,041 reviews, and Heart & Dagger Saloon answered 2 of 10.
Outside food and drink, named businesses carry figures of their own. Among the tattoo studios we could measure, Future Ink Tattoo & Supply and Adoure Tattoo Studio each answered 10 of 10, and Temple Tattoo 13 answered 9. Among the med spas, LaserAway Oakland and Mosaic Skin Studio - OAK each answered 10 of 10; among the gyms, TNT Strength Oakland Rockridge and BFT Rockridge did the same. Among the dentists, Bay Area Dental answered 9 of 10, and The Dental Touch Oakland and Piedmont Dental By Design answered 8 each. The Dental Touch Oakland appears among both the dentists and the orthodontists named here, and Western Dental & Orthodontics answered 10 of 10 among the orthodontists.
The median hair salon we read carries 42 reviews, while the most-reviewed carries 1,905. Among the hair salons we could measure, BIBO Salon answered 10 of its last 10, on a listing of 177. The median restaurant we read carries 321.5 reviews and the most-reviewed carries 2,968. The benchmark measured here is 67%: the share of recent reviews a typical measured business answered, measured across all trades together.
What to do about it
If you run a bakery, the fact to act on is simple: among the 20 bakeries we read, none had answered any of its recent reviews. Start with your next review and answer it.
For every other trade, open your listing and count how many of your last 10 reviews carry a reply. It is the same count behind each reply figure above. Set your count beside the named businesses in your own trade, and beside the benchmark measured here of 67%, which is measured across all trades together. A short, specific reply that thanks the person and mentions what they wrote about is enough. The review is the customer's; the reply is the part you write.
Food & drink in Piedmont, CA
No bakery we read around Piedmont had answered any of its recent reviews. Among the food and drink businesses someone searching in Piedmont is shown, that is the clearest fact in this section. Taken over the whole listing history, the median bakery we read carries 312 reviews, and the three most-reviewed carry 1,867, 1,134 and 1,031.
Among the cafés we read, Mohka House answered 10 of its last 10 reviews, on a listing of 345; Petit Cafe answered 9 of 10, on 533; and Delah Coffee answered 7 of 10, on 500. Mohka House and Delah Coffee appear among both the cafés and the coffee shops named here, and among the coffee shops Café Santana Roasting Company also answered 1 of its last 10, on a listing of 282.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Restaurants | 321.5 | 4.65 | MAMA Oakland | 10 of 10 |
| Cafés | 255.5 | 4.65 | Mohka House | 10 of 10 |
| Coffee shops | 203.5 | 4.6 | Mohka House | 10 of 10 |
| Bars | 344.5 | 4.5 | Cato's Ale House | 3 of 10 |
| Bakeries | 312 | 4.6 | — | |
| Food trucks | 64 | 4.6 | Señor Sisig (Oakland) | 2 of 10 |
Hair, nails & barbering in Piedmont, CA
Among the hair salons someone searching in Piedmont, CA is shown, the most-reviewed listing carries 1,905 reviews. The median hair salon we read carries 42. The next two most-reviewed hair salons carry 303 and 188. Of the three trades in this section, hair salons have the lowest median review count: the median barbershop we read carries 105 reviews and the median nail salon 96.5.
The reply figures below come from a different window: the most recent 10 reviews on each named listing, not its whole history. BIBO Salon, a hair salon whose listing carries 177 reviews in total, answered 10 of its last 10. Among the nail salons we read, VT Nails Spa also answered 10 of its last 10, and The Nail Shop answered 6 of 10. Simply Green Day Spa, the largest listing among the nail salons in this section at 850 reviews, answered 1 of its last 10, and among the hair salons FUTURE Vanity/Novelty answered 1 of 10.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Barbershops | 105 | 4.8 | Peoples Barber & Shop | 1 of 10 |
| Hair salons | 42 | 4.9 | BIBO Salon | 10 of 10 |
| Nail salons | 96.5 | 4.45 | VT Nails Spa | 10 of 10 |
Spa & aesthetics in Piedmont, CA
Among the spa and aesthetics businesses someone searching in Piedmont, CA is shown, the owners answering reviews are easy to name. Among the day spas, Cocoon Day Spa Oakland - Rockridge answered 10 of its last 10 reviews. So did Wei's Health Massage Spa among the massage businesses, and LaserAway Oakland and Mosaic Skin Studio - OAK among the med spas. Among the weight-loss clinics, Core Wellness Functional Medicine answered 9 of its last 10. In each of the four trades in this section, at least one named business answered 9 or 10 of its last 10.
Below them, the named figures spread out. Kume Spa - Grand Avenue appears among both the day spas and the massage businesses named here, at 8 of 10. Among the massage businesses, Crystal Island Massage answered 4 of 10. Among the med spas, SkinSpirit Oakland - Montclair answered 5 of 10, and among the weight-loss clinics, Refine Anti-Aging Medicine and Aesthetics answered 6 of 10. These figures cover each business's most recent reviews only, and they describe the businesses named, not the 20 we read in each trade.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Day spas | 111 | 4.7 | Cocoon Day Spa Oakland - Rockridge | 10 of 10 |
| Massage | 36.5 | 4.35 | Wei's Health Massage Spa | 10 of 10 |
| Med spas | 30 | 4.8 | LaserAway Oakland | 10 of 10 |
| Weight-loss clinics | 26 | 5 | Core Wellness Functional Medicine | 9 of 10 |
Fitness & wellness in Piedmont, CA
The gyms and chiropractors someone searching in Piedmont, CA is shown carry listings of nearly the same size. We read 20 of each. The median gym we read carries 55 Google reviews; the median chiropractor carries 54.5. The median rating in both trades is 4.9. The most-reviewed gyms we read carry 295, 274 and 173 reviews, and the most-reviewed chiropractors carry 222, 184 and 181. By review count and rating, the two trades sit close together.
The replies are where individual owners stand out. Among the gyms we read, TNT Strength Oakland Rockridge answered 10 of its last 10 reviews, and BFT Rockridge also answered 10 of its last 10. Both owners had written a reply to every one of those 10. For scale, TNT Strength Oakland Rockridge's listing carries 274 reviews in total and BFT Rockridge's carries 105.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Gyms | 55 | 4.9 | TNT Strength Oakland Rockridge | 10 of 10 |
| Chiropractors | 54.5 | 4.9 | Oakbay Chiropractic | 8 of 10 |
Dental & orthodontics in Piedmont, CA
Among the orthodontists someone searching in Piedmont, CA is shown, the median listing carries 39.5 Google reviews, while the three most-reviewed carry 547, 394 and 296. Their median rating is 4.9. These are whole-listing totals for the 20 orthodontists we read, and a median is a single number: it says nothing about how the other listings are spread.
The dentists read differently on paper. Of the 20 dentists we read around Piedmont, the median listing carries 212 reviews at a median rating of 4.85, and the three most-reviewed hold 712, 394 and 392. Again these are lifetime counts, and again the median describes the middle listing, not every practice.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Dentists | 212 | 4.85 | Bay Area Dental | 9 of 10 |
| Orthodontists | 39.5 | 4.9 | Western Dental & Orthodontics | 10 of 10 |
Pets in Piedmont, CA
Among the pet groomers someone searching in Piedmont, CA is shown, Unleashed by Petco answered 10 of its 10 most recent reviews. Its listing carries 267 Google reviews, the second-highest count among the 20 groomers we read; the most-reviewed carries 387 and the third 119. The median groomer we read carries 26 reviews, with a median rating of 4.8.
The veterinarians shown to the same searcher sit on larger listings. The median vet among the 20 we read carries 199 reviews, against 26 for the groomers, with a median rating of 4.5. The three most-reviewed vets carry 738, 492 and 391 reviews.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Pet grooming | 26 | 4.8 | Unleashed by Petco | 10 of 10 |
| Veterinarians | 199 | 4.5 | East Bay Veterinary Clinic | 10 of 10 |
Shops & studios in Piedmont, CA
Among the tattoo studios someone searching in Piedmont, CA is shown, the owners we can name answer nearly every recent review. Future Ink Tattoo & Supply answered 10 of its last 10 reviews, on a listing of 148. Adoure Tattoo Studio also answered 10 of its last 10, on a listing of 118. Temple Tattoo 13 answered 9 of its last 10, and its listing carries 172 reviews, the most among the 20 tattoo studios we read.
The shops read differently. Among the 20 shops we read in this catchment, Mercy Vintage answered 5 of its last 10 reviews, on a listing of 57. That is an owner writing back to the people who reviewed the shop.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Shops | 28 | 4.85 | Mercy Vintage | 5 of 10 |
| Tattoo studios | 51 | 4.8 | Future Ink Tattoo & Supply | 10 of 10 |
Method
Every figure comes from public Google listings — the businesses and owner replies any customer can see — read on 2026-09-24. Counts describe the businesses someone searching in Piedmont, CA is shown, which is the competitive set a customer actually chooses from, not a register of businesses inside the city limits. A business is named only where we read at least eight of its recent reviews, and only the ones answering the most are named; the rest of a market appears as a distribution with its denominator. Chains are counted but never named. Nothing is ranked on star rating. Piedmont, CA has a population of 11,012 and a median household income of $250,001 (US Census) — context for the town, not a predictor of its reviews.