We read 20 restaurants among the businesses someone searching in Oakland, CA is shown, and not one had answered any of its recent reviews. The same is true of the 20 cafés, the 20 bars, the 20 bakeries and the 20 food trucks we read. The median restaurant we read carries 373 reviews and the most-reviewed carries 1,777; the most-reviewed bakery carries 1,867. Those are whole-listing totals. The reply figures on this page cover only each business's most recent reviews.
Coffee shops break that pattern within food and drink. Among the coffee shops we read, Delah Coffee answered 7 of its 10 most recent reviews, and its listing carries 500 reviews in all.
In every other trade we read, at least one business had answered a recent review. Among the nail salons, NT NAILS EMERYVILLE and VT Nails Spa each answered 10 of their last 10. Among the day spas, Cocoon Day Spa Oakland - Rockridge answered 10 of 10 and Kume Spa - Grand Avenue 8 of 10. Among the med spas, Mosaic Skin Studio - OAK answered 10 of 10, and NakedMD Med Spa Walnut Creek and Nubo Med Spa and Wellness 9 of 10 each. Among the tattoo studios, Future Ink Tattoo & Supply answered 10 of 10 and Temple Tattoo 13 answered 9. Among the veterinarians, East Bay Veterinary Clinic answered 10 of 10; among the boarding businesses, The Pack, Fruitvale answered 10 of 10. Happy Hound Play & Daycare, Inc. appears among both the groomers and the boarding businesses named here, at 9 of 10 in each. Among the dentists, Western Dental & Orthodontics answered 10 of 10.
The benchmark measured here is 68%: the share of recent reviews a typical measured business answered, across 35 businesses. That figure is measured across all trades together, not any one trade.
What to do about it
If you run a restaurant, café, bar, bakery or food truck, the starting point is plain: among the 20 we read in each of those trades, not one had answered a recent review. Open your listing and answer your 10 most recent reviews, the good ones along with the rest. Of everything in that exchange, the reply is the only part you write.
In the other trades, named businesses set the mark. In nail salons, day spas, med spas, tattoo studios, pet boarding, veterinary care and dentistry, at least one business named above answered 10 of its last 10. Count how many of your own last 10 reviews carry a reply, and set that number beside theirs and beside the 68% benchmark. Every reply figure on this page is counted the same way.
Food & drink in Oakland, CA
Among the restaurants, cafés, bars, bakeries and food trucks someone searching in Oakland, CA is shown, we found no owner reply to any recent review. We read 20 businesses in each of those trades, and in each one not a single business had answered any of its most recent reviews. That holds for every one of those five trades on its own, not as an average across them.
The one business named in this section is a coffee shop. Among the coffee shops we read, Delah Coffee answered 7 of its last 10 reviews. Its listing carries 500 reviews in total. Delah Coffee is credited here for answering; we can name no other food and drink business.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Restaurants | 373 | 4.6 | — | |
| Cafés | 151 | 4.6 | — | |
| Coffee shops | 89.5 | 4.55 | Delah Coffee | 7 of 10 |
| Bars | 123 | 4.5 | — | |
| Bakeries | 170 | 4.5 | — | |
| Food trucks | 123 | 4.5 | — |
Hair, nails & barbering in Oakland, CA
Among the nail salons someone searching in Oakland, CA is shown, NT NAILS EMERYVILLE and VT Nails Spa each answered 10 of their last 10 reviews. Every one of those recent reviews got a reply from the owner. That is the clearest thing in this section, and it is a measurement of the most recent handful of reviews on each listing, not of the whole listing.
We read 20 nail salons in this catchment. The median one carries 127.5 reviews, and the median rating is 4.5 stars. The three most-reviewed listings carry 850, 331 and 198 reviews. Those are whole-listing totals, counted across each listing's entire history. VT Nails Spa's listing carries 173 reviews. NT NAILS EMERYVILLE's carries 331, the second-largest among the nail salons we read.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Nail salons | 127.5 | 4.5 | NT NAILS EMERYVILLE | 10 of 10 |
See every hair, nails & barbering business we read in Oakland →
Spa & aesthetics in Oakland, CA
Among the spa and aesthetics businesses someone searching in Oakland, CA is shown, the median ratings sit near the top of the scale. The median weight-loss clinic we read is rated 5; the median med spa, IV therapy business and plastic surgery practice are each rated 4.9, dermatology 4.75 and day spas 4.55. Day spas carry the biggest median review count of the six trades in this section, at 111 reviews, against 61 for plastic surgery, 56.5 for med spas, 55.5 for dermatology, 51.5 for IV therapy and 45 for weight-loss clinics. We read 20 businesses in each trade.
Among the day spas, Cocoon Day Spa Oakland - Rockridge answered 10 of its last 10 reviews and Kume Spa - Grand Avenue answered 8 of 10. Simply Green Day Spa answered 1 of its last 10. Among the med spas, Mosaic Skin Studio - OAK answered 10 of 10, while NakedMD Med Spa Walnut Creek and Nubo Med Spa and Wellness each answered 9 of 10.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Day spas | 111 | 4.55 | Cocoon Day Spa Oakland - Rockridge | 10 of 10 |
| Med spas | 56.5 | 4.9 | Mosaic Skin Studio - OAK | 10 of 10 |
| IV therapy | 51.5 | 4.9 | East Bay Endosurgery Center | 10 of 10 |
| Weight-loss clinics | 45 | 5 | Impact Fitness Oakland | 10 of 10 |
| Dermatology | 55.5 | 4.75 | NorCal Dermatology Group | 2 of 10 |
| Plastic surgery | 61 | 4.9 | Sieber Plastic Surgery - David Sieber M.D. | 10 of 10 |
Fitness & wellness in Oakland, CA
The chiropractors someone searching in Oakland, CA is shown carry a median rating of 5 stars on a median of 46 Google reviews. The gyms that same searcher is shown sit at a median of 4.9 stars on 86 reviews. Both are whole-listing figures, and a median describes the middle of the 20 we read in each trade, not any single listing. The most-reviewed gyms we read carry 569, 440 and 295 reviews; the most-reviewed chiropractors carry 275, 222 and 206.
The reply figures cover a different window: only the most recent 10 reviews on a listing. Among the chiropractors we read, Oakbay Chiropractic answered 8 of its last 10, on a listing of 181 reviews. The Shift Chiropractic answered 3 of its last 10, on a listing of 206, and Bay Wellness Center: Theodros Shawl, DC answered 3 of 10, on a listing of 122. Those are the chiropractors we can name for answering. We cannot say how the rest of the 20 we read did, so nothing here describes chiropractors as a whole.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Gyms | 86 | 4.9 | Great Western Power Company | 3 of 10 |
| Chiropractors | 46 | 5 | Oakbay Chiropractic | 8 of 10 |
Dental & orthodontics in Oakland, CA
One name carries this section. Among the dentists we read, Western Dental & Orthodontics answered 10 of its last 10 reviews. Among the orthodontists, a listing under the same name and with the same review count, 547, also answered 10 of 10. A second listing under that name, carrying 392 reviews, answered 7 of its last 10. Western Dental & Orthodontics appears among both the dentists and the orthodontists named here.
We read 20 dentists and 20 orthodontists among the businesses someone searching in Oakland, CA is shown. The median dentist we read carries 156 Google reviews; the median orthodontist carries 98. The three most-reviewed dentists carry 640, 547 and 488 reviews, and the three most-reviewed orthodontists carry 640, 552 and 547. The median rating is 4.8 in both trades. Those are midpoints of whole listing histories, and they say nothing about whether anyone has replied.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Dentists | 156 | 4.8 | Western Dental & Orthodontics | 10 of 10 |
| Orthodontists | 98 | 4.8 | Western Dental & Orthodontics | 10 of 10 |
See every dental & orthodontics business we read in Oakland →
Pets in Oakland, CA
Among the veterinarians someone searching in Oakland, CA is shown, the median listing we read carries 256 reviews, and the most-reviewed carries 1495. That listing belongs to OakVet Animal Specialty Hospital, which answered 7 of its last 10 reviews. East Bay Veterinary Clinic, on a listing of 492 reviews, answered 10 of its last 10, and VCA Broadway Animal Hospital, on 391, answered 6 of 10. The median veterinarian we read is rated 4.5.
Pet boarding reads differently. The median boarding business we read carries 46.5 reviews and a 4.9 rating, and the three most-reviewed boarding listings carry 777, 473 and 287. Among the boarding businesses, The Pack, Fruitvale answered 10 of its last 10 on a listing of 163 reviews. Happy Hound Play & Daycare, Inc. answered 9 of its last 10 on 473, and Citizen Canine answered 2 of its last 10 on 287.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Pet grooming | 87 | 4.6 | Happy Hound Play & Daycare, Inc. | 9 of 10 |
| Pet boarding | 46.5 | 4.9 | The Pack, Fruitvale | 10 of 10 |
| Veterinarians | 256 | 4.5 | East Bay Veterinary Clinic | 10 of 10 |
Shops & studios in Oakland, CA
Among the tattoo studios someone searching in Oakland, CA is shown, the two that answer the most of their reviews also hold two of the three largest listings among the 20 we read. Future Ink Tattoo & Supply answered 10 of its last 10 reviews and carries 148 reviews in total. Temple Tattoo 13 answered 9 of its last 10 and carries 172. Those are two different measures: the reply figure covers only each studio's most recent ten reviews, while the totals cover each listing's whole history. On these two listings, a large review count and a written reply sit side by side.
For the trade as a whole, we have single figures rather than a spread. The median tattoo studio we read carries 51.5 reviews and has a median rating of 4.8. The three most-reviewed carry 613, 172 and 148. A median rating of 4.8 describes the typical listing's stars; it says nothing about whether the owner wrote anything back underneath them.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Tattoo studios | 51.5 | 4.8 | Future Ink Tattoo & Supply | 10 of 10 |
Method
Every figure comes from public Google listings — the businesses and owner replies any customer can see — read on 2026-09-24. Counts describe the businesses someone searching in Oakland, CA is shown, which is the competitive set a customer actually chooses from, not a register of businesses inside the city limits. A business is named only where we read at least eight of its recent reviews, and only the ones answering the most are named; the rest of a market appears as a distribution with its denominator. Chains are counted but never named. Nothing is ranked on star rating. Oakland, CA has a population of 438,072 and a median household income of $97,369 (US Census) — context for the town, not a predictor of its reviews.