Who replies, and how much
Ranked on the share of reviews with an owner reply, among Scottsdale pet groomers with at least 30 reviews read. Every name here is a public fact stated plainly: this is what their listing shows to the next customer.
| # | Business | Replied to | Of the newest | Avg reply |
|---|---|---|---|---|
| 1= | Temple of Groom · Scottsdale | 100% | 50 | 45 words |
| 1= | Silky Pet Spa · Scottsdale | 100% | 50 | 17 words |
| 3= | Bowie Barker North Scottsdale · Scottsdale | 98% | 50 | 51 words |
| 3= | Woof Gang Bakery & Grooming Gainey Village · Scottsdale | 98% | 50 | 80 words |
| 3= | Splash and Dash Groomerie & Boutique · Scottsdale | 98% | 50 | 42 words |
| 3= | Kontota Mobile Dog Grooming of Scottsdale · Scottsdale | 98% | 50 | 54 words |
| 3= | Grooming by Kim · Scottsdale | 98% | 50 | 21 words |
| 8= | All-Star Grooming, Dog Daycare & Boarding · Scottsdale | 96% | 50 | 33 words |
| 8= | Scottsdale Ranch Animal Hospital · Scottsdale | 96% | 50 | 43 words |
| 10 | Partners Dog Training, Daycare and Resort · Scottsdale | 92% | 50 | 55 words |
For scale: 61% of the 41 answer at least half their reviews, and 32% answer nine in ten. Of the reviews we read, the median pet groomer has 17 that are more than a month old and still unanswered, and 71% have at least one review of three stars or fewer with no reply under it — the one a customer reads first.
What their replies look like
Not our words — theirs. One recent reply each from the pet groomers above, quoted as it appears on their listing.
“Christi, we appreciate you bringing your Pomeranian to us so regularly. We are pleased Amanda consistently meets your grooming preferences and that our calm setting helps your pup relax. Your kind words mean a lot, and we look forward to caring for you both at your next visit.”
— Temple of Groom, replying to a 5-star review
“I'm so happy to hear that! We put a lot of intention into the atmosphere and it's so rewarding when it bring joy to our guests!”
— Silky Pet Spa, replying to a 5-star review
“Thanks Anna Dahl! We appreciate the feedback. We're proud of how happy you were with our staff and are looking forward to seeing Olive at our shop again soon. We are here for you and your pup ALWAYS!”
— Bowie Barker North Scottsdale, replying to a 5-star review
What the top quarter does differently
The 10 pet groomers with the highest reply rates against the other 31. Three contrasts, each measured, none of them about star rating:
- They answer most of what comes in. Median reply rate 98% versus 36%.
- They leave no negative review unanswered. 50% of the top quarter have zero unanswered reviews of three stars or fewer, against 23% of the rest.
- Customers keep writing to them. Median reviews a month 4.4 for the top quarter, 1.1 for the rest. Replying does not create reviews on its own — but in this market the pet groomers that answer are also the ones customers keep writing to.
- Their replies are longer. Median reply length 44 words versus 31 among the rest that reply at all.
How fast reviews arrive
Ranked on Google reviews received per month, among pet groomers with at least 50 reviews. Pace is the number that decides how much any one bad review weighs.
| # | Business | Reviews a month | Total reviews |
|---|---|---|---|
| 1 | Woof Gang Bakery & Grooming Gainey Village · Scottsdale | 11.4 | 120 |
| 2 | Silky Pet Spa · Scottsdale | 9 | 209 |
| 3 | Partners Dog Training, Daycare and Resort · Scottsdale | 6 | 325 |
| 4 | Bark If You’re Dirty - Scottsdale · Scottsdale | 5.3 | 680 |
| 5 | Temple of Groom · Scottsdale | 5 | 248 |
| 6 | Kontota Mobile Dog Grooming of Scottsdale · Scottsdale | 4.8 | 110 |
| 7 | Bowie Barker North Scottsdale · Scottsdale | 4 | 106 |
| 8 | KC Animal Hospital & Pet Resort · Scottsdale | 3.6 | 238 |
| 9 | Chic Doggy Grooming · Scottsdale | 3.2 | 89 |
| 10 | Splash and Dash Groomerie & Boutique · Scottsdale | 2.7 | 76 |
What “normal” looks like in Scottsdale
The typical Scottsdale pet groomer in this audit has 96 Google reviews, a 4.8 rating, answers 64% of them, and receives about 1.3 a month. Ratings cluster high in almost every local category, which is why this page never ranks on them — the difference customers can actually see is in the replies.
How Oh Local helps a Scottsdale pet groomer
Most of your customers pay, leave, and are gone — the review only happens if something they took with them asks for it. The pet groomers at the top of this page answer what comes in and keep it coming: a review link on the receipt or a card, a reply to every negative review within days (how to write one), and no unanswered three-star review a customer can find first.
How it works
- Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
- Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
- Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
- Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.
What you get
Your review page
A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.
Reviews handled
Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.
Local standing
Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.
| Scottsdale median | You | |
|---|---|---|
| Reviews answered | 64% | the audit fills this in |
| Older reviews still unanswered | 17 | — |
| A ≤ 3★ review with no reply | 71% have one | — |
| Reviews a month | 1.3 | — |
FAQ
How many Scottsdale pet groomers reply to their Google reviews?
Of the 41 Scottsdale-area pet groomers we audited, 12% had never replied to a review, the median had replied to 64% of its reviews, and 32% had replied to nine in ten or more.
How many Google reviews a month does a Scottsdale pet groomer get?
The median Scottsdale pet groomer in our audit receives about 1.3 Google reviews a month; the top quarter receives 3.2 or more (41 listings measured).
Which Scottsdale pet groomers reply to reviews the most?
Ranked on the share of reviews with an owner reply, among listings with at least 30 reviews read: Temple of Groom (100%), Silky Pet Spa (100%), Bowie Barker North Scottsdale (98%), Woof Gang Bakery & Grooming Gainey Village (98%), Splash and Dash Groomerie & Boutique (98%), and five more on this page.
Where does this data come from?
From public Google listings: the reviews and owner replies visible to any customer, read on September 22, 2026 for 41 pet groomers in Paradise Valley, Scottsdale. Nothing comes from any business's private data, and businesses are ranked on reply behaviour and review pace, never on star rating.
Method
41 listings with at least 15 Google reviews in Paradise Valley, Scottsdale, in the industry Google's own listing category gives them. Up to the 50 most recent reviews read per listing. Reply rate = reviews with an owner reply ÷ reviews read. Named lists rank on reply rate (≥ 30 reviews read) and on reviews per month (≥ 50 reviews) — never on rating; equal values share a rank. Listings whose name carries an offer, a claim or a disclaimer are counted but not named. Public data only, read on the date shown; a listing can change any day. Oh Local is not affiliated with Google. Think a number is wrong? info@ohlocal.co.