Who replies, and how much
Ranked on the share of reviews with an owner reply, among Scottsdale plastic surgeons with at least 30 reviews read. Every name here is a public fact stated plainly: this is what their listing shows to the next customer.
| # | Business | Replied to | Of the newest | Avg reply |
|---|---|---|---|---|
| 1= | Terry Maffi, MD · Paradise Valley | 100% | 50 | 52 words |
| 1= | Dr. Shaun Parson Plastic Surgery and Skin Center · Scottsdale | 100% | 50 | 47 words |
| 1= | Desert Plastic Surgery · Scottsdale | 100% | 50 | 20 words |
| 1= | Stutman Plastic Surgery · Scottsdale | 100% | 50 | 38 words |
| 1= | Webb Plastic Surgery · Paradise Valley | 100% | 50 | 61 words |
| 1= | Elite Plastic Surgery Scottsdale · Scottsdale | 100% | 50 | 23 words |
| 7= | Ashley L. Howarth, MD Plastic Surgery · Scottsdale | 98% | 50 | 59 words |
| 7= | Robert J. Spies, M.D. · Paradise Valley | 98% | 50 | 24 words |
| 7= | Weinrach Plastic Surgery Scottsdale · Scottsdale | 98% | 50 | 34 words |
| 10 | Sean Lille, MD, PC · Scottsdale | 96% | 50 | 54 words |
For scale: 45% of the 74 answer at least half their reviews, and 24% answer nine in ten. Of the reviews we read, the median plastic surgeon has 26.5 that are more than a month old and still unanswered, and 54% have at least one review of three stars or fewer with no reply under it — the one a customer reads first.
What the top quarter does differently
The 18 plastic surgeons with the highest reply rates against the other 56. Three contrasts, each measured, none of them about star rating:
- They answer most of what comes in. Median reply rate 98% versus 14%.
- They leave no negative review unanswered. 67% of the top quarter have zero unanswered reviews of three stars or fewer, against 39% of the rest.
- Customers keep writing to them. Median reviews a month 3.8 for the top quarter, 1.2 for the rest. Replying does not create reviews on its own — but in this market the plastic surgeons that answer are also the ones customers keep writing to.
How fast reviews arrive
Ranked on Google reviews received per month, among plastic surgeons with at least 50 reviews. Pace is the number that decides how much any one bad review weighs.
| # | Business | Reviews a month | Total reviews |
|---|---|---|---|
| 1 | Weinrach Plastic Surgery Scottsdale · Scottsdale | 20.8 | 243 |
| 2 | Elite Plastic Surgery Scottsdale · Scottsdale | 14.7 | 98 |
| 3 | Maffi Plastic Surgery · Paradise Valley | 9.9 | 54 |
| 4 | Repta Plastic Surgery: Dr. Remus Repta · Scottsdale | 9.1 | 226 |
| 5 | AdmireMD Plastic Surgery + Skin Clinic · Scottsdale | 7.3 | 417 |
| 6 | Terry Maffi, MD · Paradise Valley | 6.4 | 265 |
| 7 | Dr. Shaun Parson Plastic Surgery and Skin Center · Scottsdale | 5.9 | 346 |
| 8 | Desert Plastic Surgery · Scottsdale | 5.3 | 231 |
| 9 | Hobgood Facial Plastic Surgery · Scottsdale | 5 | 406 |
| 10 | Arizona Oculoplastic Specialists · Scottsdale | 4.3 | 435 |
Of the 20 plastic surgeons whose history reaches back a full year, 75% are receiving reviews more slowly than they were twelve months ago (median change -50%). A slower pace is normal across most categories we measure; what matters is whether yours is slowing faster than the market's.
What “normal” looks like in Scottsdale
The typical Scottsdale plastic surgeon in this audit has 95.5 Google reviews, a 4.9 rating, answers 37% of them, and receives about 1.5 a month. Ratings cluster high in almost every local category, which is why this page never ranks on them — the difference customers can actually see is in the replies.
How Oh Local helps a Scottsdale plastic surgeon
You already hold every customer’s record, so the gap here is never reach — it is the reply. The practices at the top of this page answer nearly everything, answer the negative ones first, and never confirm who was a patient or what was done (how to write one). A review that should not be there has a process too (what Google will and won’t remove).
How it works
- Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
- Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
- Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
- Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.
What you get
Your review page
A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.
Reviews handled
Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.
Local standing
Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.
| Scottsdale median | You | |
|---|---|---|
| Reviews answered | 37% | the audit fills this in |
| Older reviews still unanswered | 26.5 | — |
| A ≤ 3★ review with no reply | 54% have one | — |
| Reviews a month | 1.5 | — |
FAQ
How many Scottsdale plastic surgeons reply to their Google reviews?
Of the 74 Scottsdale-area plastic surgeons we audited, 30% had never replied to a review, the median had replied to 37% of its reviews, and 24% had replied to nine in ten or more.
How many Google reviews a month does a Scottsdale plastic surgeon get?
The median Scottsdale plastic surgeon in our audit receives about 1.5 Google reviews a month; the top quarter receives 2.9 or more (74 listings measured).
Which Scottsdale plastic surgeons reply to reviews the most?
Ranked on the share of reviews with an owner reply, among listings with at least 30 reviews read: Terry Maffi, MD (100%), Dr. Shaun Parson Plastic Surgery and Skin Center (100%), Desert Plastic Surgery (100%), Stutman Plastic Surgery (100%), Webb Plastic Surgery (100%), and five more on this page.
Where does this data come from?
From public Google listings: the reviews and owner replies visible to any customer, read on September 22, 2026 for 74 plastic surgeons in Paradise Valley, Scottsdale. Nothing comes from any business's private data, and businesses are ranked on reply behaviour and review pace, never on star rating.
Method
74 listings with at least 15 Google reviews in Paradise Valley, Scottsdale, in the industry Google's own listing category gives them. Up to the 50 most recent reviews read per listing. Reply rate = reviews with an owner reply ÷ reviews read. Named lists rank on reply rate (≥ 30 reviews read) and on reviews per month (≥ 50 reviews) — never on rating; equal values share a rank. Listings whose name carries an offer, a claim or a disclaimer are counted but not named. Public data only, read on the date shown; a listing can change any day. Oh Local is not affiliated with Google. Think a number is wrong? info@ohlocal.co.