Fifth Ave Dental carries 1033 Google reviews, and answered 9 of its last 10. Both halves of that are worth sitting with, because they come from two different places: 1033 is the whole listing, while the 9 of 10 is drawn only from that business's most recent reviews.
Depth is the headline in the dental listings someone searching around Anoka is shown. Across the 20 dentists we read, the median is 239.5 Google reviews each, and the three most-reviewed listings hold 1033, 761 and 728. The orthodontic side reads differently on that measure: across the 20 orthodontists we read the median is 128 reviews, with the three biggest listings at 667, 392 and 372.
Among the orthodontists answering the most of their recent reviews, Milestone Orthodontics holds 392 reviews and answered 9 of its last 10, and Woodlake Orthodontics - Anoka holds 234 and answered 9 of its last 10. Allina Health Orthopedics – Coon Rapids holds 372 reviews and answered 4 of its last 10. Those figures describe the businesses named and nobody else; we read 20 in each trade, and 20 is how many we read rather than how many exist.
Stars are not what orders any of this. The median rating across the 20 dentists we read is 4.95, and 4.9 across the 20 orthodontists. A median is a single figure for a whole set; it does not tell you which listing is which, or what sits either side of it.
Separately, across the 50 businesses we measured in the set someone searching in Anoka is shown, a typical one answered 61% of its recent reviews. That is a catchment figure covering the businesses a searcher here sees, not a register of what sits inside the city limits. In total we read 400 businesses across every trade here. Anoka's population is 17,941 and its median household income is $75,262.
What to do about it
The two windows decide where to start. A file of 1033 reviews is not something anyone works through end to end, and nothing here asks for that, because the counts on this page come from each business's most recent reviews. So the order of work is backwards from the newest one, not forwards from the oldest thing left unanswered.
Answer the warm ones as well as the hard ones. A review with something written under it reads as part of an exchange; the same review alone reads as a note left on a wall. Write each reply on its own terms, in the words the practice actually uses at the desk, rather than one sentence with a different name dropped into it - a set of replies written from a single template is legible as exactly that to anyone reading down the list. And treat catching up and keeping up as separate jobs. The first is finite. The second is small, repeating, and the one that decides what the next reader sees.
Dentists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Fifth Ave Dental | 9 of 10 | 1033 | 5 |
Orthodontists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Milestone Orthodontics | 9 of 10 | 392 | 5 |
| 2 | Woodlake Orthodontics - Anoka | 9 of 10 | 234 | 4.9 |
| 3 | Allina Health Orthopedics – Coon Rapids | 4 of 10 | 372 | 4.7 |