Dermatology shows a median of 41 Google reviews across the 20 listings we read, while the three most-reviewed listings in that same set hold 703, 437 and 300. Weight-loss clinics sit at a median of 25, with their three biggest at 297, 175 and 164. Day spas run to a median of 86.5, with 517, 343 and 300 at the top. Those top-three figures describe three listings each, not the trade around them.
Reply counts come from a different window: each business's most recent reviews, not the whole file. In dermatology, TC Medspa & Laser answered 10 of its last 10, on a listing carrying 263 reviews. REFINED Cosmetic Center also answered 10 of its last 10, on 97. Among day spas, Simonson's Salon & Spa answered 10 of its last 10, with 343 reviews on the listing. Posh22 Salon & Spa answered 5 of its last 10, on 188. Anoka Massage & Pain Therapy carries 517 reviews and answered 2 of its last 10. In weight loss, Answers Not Excuses Fitness Training answered 10 of its last 10 on a listing of 175, and Anoka Family Wellness answered 6 of its last 10 on 164.
Those are the businesses answering the most of their recent reviews in each trade, which is the only reply behaviour we can describe by name. We read 20 in each of the three trades, and the ones we did not name are not described here either way. Separately, across the 50 businesses we measured in the set someone searching in Anoka is shown, a typical one answered 61% of its recent reviews. That figure belongs to the 50 we measured, not to any single trade on this page.
On stars, the median rating is 5 for weight-loss clinics, 5 for dermatology and 4.8 for day spas. A median is one number for a whole trade; it does not tell you which listing is which, and nothing here is ordered by it.
What to do about it
Two of these three trades show a median rating of 5 across the 20 we read, and a median says nothing about which listing is which. That leaves the writing underneath the reviews as the part of the page you put there yourself. Start at the newest review on your own listing and work back: our counts are drawn from each business's most recent reviews, not the whole file, so that is the part of the page this measurement sees.
Answer the straightforward ones as well as the difficult ones, and make each reply say something only you could say about that visit: name the service, name what was actually done. A reply that would fit under any review on any listing reads like one. If your own listing holds a count nearer 25 or 41 than 703, there is not much backlog to clear at all; the part that takes more holding on to is what follows, where keeping up means a few replies at a time rather than one sweep through everything.
Day spas
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Simonson's Salon & Spa | 10 of 10 | 343 | 4.3 |
| 2 | Posh22 Salon & Spa | 5 of 10 | 188 | 4.4 |
| 3 | Anoka Massage & Pain Therapy | 2 of 10 | 517 | 4.9 |
Weight-loss clinics
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Answers Not Excuses Fitness Training | 10 of 10 | 175 | 5 |
| 2 | Anoka Family Wellness | 6 of 10 | 164 | 5 |
Dermatology
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | TC Medspa & Laser | 10 of 10 | 263 | 4.9 |
| 2 | REFINED Cosmetic Center | 10 of 10 | 97 | 4.8 |