None of the 20 gyms we read around Anoka had answered any of their recent reviews. Not one. The review files sitting under that silence are not thin ones: the median gym in that set carries 103 Google reviews, and the three most-reviewed listings hold 713, 298 and 277. The median rating across the 20 we read is 4.6, and a trade median is one figure for the whole set — it does not tell you which listing is which.
Among the 20 chiropractors we read, the median listing carries 134 Google reviews, and the three most-reviewed hold 329, 316 and 297. The median rating is 5. Of the businesses answering the most of their recent reviews, Health and Healing Family Chiropractic answered 9 of its last 10 and shows 296 reviews on its listing. Desired Health Chiropractic answered 2 of its last 10 and shows 316. Those two are the ones we can speak to by name; the rest of the twenty we read are not described by either count.
We measured 50 of the businesses someone searching in Anoka is shown; a typical one answered 61% of its recent reviews. That number stands on its own. It is not a line any one trade sits above or below, because the measured set is not broken out by trade. Anoka's population is 17,941 and its median household income is 75,262 dollars.
Two different windows are in play on this page and they are easy to run together. The reply counts — 9 of 10, 2 of 10 — are drawn from each business's most recent reviews. The review counts — 103, 134, 296, 713 — are whole listings. And every one of these figures describes a catchment: the businesses someone searching around Anoka is shown, which is not the same thing as a register of what sits inside the city limits.
What to do about it
The useful thing to take from these figures is where the reply counts come from. They are read off each listing's most recent reviews, not off the whole file, so nobody is being asked to work backwards through a listing that holds 296 or 713 of them. The recent ones are a short list. Start at the top of it, and include the reviews that say nothing was wrong — someone wrote those too, and a good one left unanswered reads the same way on the page as any other.
Write each reply in your own words rather than from a stem you reuse. A column of replies that all open the same way is visible to anyone reading down the listing. And treat it as a standing job rather than a clear-out. Catching up once moves the count once; answering the new ones as they come is the only version that holds.
Gyms
We read 20 gyms businesses here and not one had answered a single one of its ten most recent reviews. The first owner here who replies is the only one doing it.
Chiropractors
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Health and Healing Family Chiropractic | 9 of 10 | 296 | 4.9 |
| 2 | Desired Health Chiropractic | 2 of 10 | 316 | 4.9 |