Hair, nails & barbering in Berkeley, CA

We read 60 businesses across 3 trades — the businesses someone searching in Berkeley, CA is shown — and recorded what their Google reviews look like.

Measured 2026-09-24 from public Google listings. Ranked on reply behaviour, never on star rating.

The most-reviewed nail salon among those someone searching in Berkeley, CA is shown is Polished Nail Spa, at 315 reviews, and it answered 2 of its last 10. Spa Nails & Hair, on a listing of 119 reviews, answered 9 of its last 10. Those are the two nail salons we can name as replying, and their figures are far apart. Of the 20 nail salons we read, the median listing carries 71.5 reviews and a median rating of 4.55; the three most-reviewed carry 315, 191 and 152.

Of the 20 barbershops we read, the median listing carries 79 reviews and a median rating of 4.6, and the three most-reviewed carry 587, 416 and 250. On replies, the barbershop we can name is Mark-Jason Solofa Men's Grooming, which answered 9 of its last 10 reviews on a listing of 238.

Among the 20 hair salons we read, the median listing carries 72.5 reviews and a median rating of 4.65. The three most-reviewed carry 414, 268 and 191. The hair salon named here is Edge Hair Salon, the listing at 268 reviews, which answered 3 of its last 10. Its reply figure comes from its last ten reviews only; its review count is the whole history of the listing.

In each of these three trades, at least one business we read had answered some of its last reviews, so none of them is a trade where nobody replies. The benchmark measured here is 70 percent: the share of recent reviews a typical measured business answered, across 46 businesses in all trades together, not hair, nails and barbering alone.

What to do about it

Open your listing and count how many of your last 10 reviews carry a reply from you. The reply figures above were counted exactly that way. Mark-Jason Solofa Men's Grooming and Spa Nails & Hair each answered 9 of 10, so that is a number a barber or nail salon owner in this search can hold their own count against, and the benchmark measured here, across all trades together, is 70 percent.

If your count is lower, answer the next review that comes in, then the one after it, until your last 10 show a reply on each. Keep each one short and about what the customer actually wrote: the cut, the set, the person who did it. Thank a good review by name. Answer a critical one calmly and once. A reply is the one part of that exchange you write.

Barbershops

20 read · median 79 reviews · median rating 4.6

#BusinessAnsweredReviewsRating
1Mark-Jason Solofa Men's Grooming9 of 102384.8

Hair salons

20 read · median 72.5 reviews · median rating 4.65

#BusinessAnsweredReviewsRating
1Edge Hair Salon3 of 102684.1

Nail salons

20 read · median 71.5 reviews · median rating 4.55

#BusinessAnsweredReviewsRating
1Spa Nails & Hair9 of 101194.4
2Polished Nail Spa2 of 103154.6
More in Berkeley

The other groups we read in Berkeley, CA

Same Berkeley search, different trades — 400 more businesses read across 6 groups.

Food & drink

120 businesses read across 6 trades · 2 where nobody had answered a recent review

Spa & aesthetics

120 businesses read across 6 trades · every trade had someone answering

Fitness & wellness

40 businesses read across 2 trades · every trade had someone answering

Dental & orthodontics

40 businesses read across 2 trades · every trade had someone answering

Pets

60 businesses read across 3 trades · every trade had someone answering

Shops & studios

20 businesses read across 1 trade · every trade had someone answering

Every trade in Berkeley →

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What hair, nails & barbering businesses around Berkeley, CA do with their reviews
TradeMedian reviewsBest answeredYou
Barbershops799 of 10the audit fills this in
Hair salons72.53 of 10the audit fills this in
Nail salons71.59 of 10the audit fills this in
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