Pets in Berkeley, CA

We read 60 businesses across 3 trades — the businesses someone searching in Berkeley, CA is shown — and recorded what their Google reviews look like.

Among the pet boarding businesses someone searching in Berkeley, CA is shown, the three answering the most of their recent reviews among those we could measure are close to answering all of them. The Pack, Fruitvale answered 10 of its last 10, Happy Hound Play & Daycare, Inc. 9 of 10, and Metro Dog 8 of 10. The median boarding business we read carries 39.5 Google reviews, while the most-reviewed carries 777.

Veterinarians sit on far larger listings. The median veterinarian of the 20 we read carries 283 reviews, and the three most-reviewed carry 1,495, 825 and 431. Among the veterinarians we could measure, named practices are replying too. Codornices Veterinary Clinic answered 10 of its last 10 on a listing of 389 reviews. Berkeley Dog & Cat Hospital answered 8 of 10 with 825 reviews, and OakVet Animal Specialty Hospital answered 7 of 10 with 1,495.

Grooming reads differently. Among the groomers we could measure, the one answering the most of its recent reviews, Healthy Spot Pet Grooming & Supplies, answered 3 of its last 10, on a listing of 147 reviews. The median groomer we read carries 67.5 reviews and holds a 4.65 median rating; the three most-reviewed groomers carry 281, 147 and 119.

For comparison, the benchmark measured here is 70: a typical measured business answered 70% of its recent reviews, a figure measured across all trades together. The median ratings in this section are 4.9 for boarding, 4.65 for grooming and 4.5 for veterinarians. Those are whole-listing figures; every reply figure above counts only each business's most recent 10 reviews.

What to do about it

Pull up your listing and count how many of your last 10 reviews have a reply from you. That is the same measure behind every reply figure above, so you can set your number directly beside The Pack, Fruitvale at 10 of 10 or Codornices Veterinary Clinic at 10 of 10.

If you groom, the named figure to beat among the groomers we could measure is 3 of 10. If you board, Happy Hound Play & Daycare, Inc. answered 9 of 10 and Metro Dog 8 of 10; if you run a practice, Berkeley Dog & Cat Hospital answered 8 of 10 and OakVet Animal Specialty Hospital 7 of 10. Replies do not have to be long. Thank the person by name where they gave one, mention the specific pet or service they wrote about, and answer the unhappy review plainly and calmly. Then answer the next one when it arrives, so the count stays where you put it. Of everything in that exchange, the reply is the only part you write.

Pet grooming

#BusinessAnsweredReviewsRating
1Healthy Spot Pet Grooming & Supplies3 of 101474.8

Pet boarding

#BusinessAnsweredReviewsRating
1The Pack, Fruitvale10 of 101634.9
2Happy Hound Play & Daycare, Inc.9 of 104734.7
3Metro Dog8 of 102094.8

Veterinarians

#BusinessAnsweredReviewsRating
1Codornices Veterinary Clinic10 of 103894.8
2Berkeley Dog & Cat Hospital8 of 108254.3
3OakVet Animal Specialty Hospital7 of 1014954.6

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What pets businesses around Berkeley, CA do with their reviews
TradeMedian reviewsBest answeredYou
Pet grooming67.53 of 10the audit fills this in
Pet boarding39.510 of 10the audit fills this in
Veterinarians28310 of 10the audit fills this in
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