Spa & aesthetics in Berkeley, CA

We read 120 businesses across 6 trades — the businesses someone searching in Berkeley, CA is shown — and recorded what their Google reviews look like.

Among the spa and aesthetics businesses someone searching in Berkeley, CA is shown, five of the six trades we read include a named business that answered 10 of its last 10 reviews. Cocoon Day Spa Oakland - Rockridge did it on a listing of 316 reviews, Mosaic Skin Studio - OAK on 128, Bay Area Brain Spa on 123, and Sieber Plastic Surgery - David Sieber M.D. on 206. Among the weight-loss clinics, Pound Melters Medical Weight Loss Clinic Concord and Abundant Life Weight Loss each answered 10 of 10, on listings of 90 and 69. Dermatology is the trade without a 10 of 10 among its named businesses: of the dermatology practices we read, NorCal Dermatology Group is credited with answering 2 of its last 10, on a listing of 467 reviews.

Two names cross trades. Nubo Med Spa and Wellness appears among both the med spas and the IV therapy businesses named, answering 9 of its last 10 on a listing of 351 reviews. WORTHY Self-Care Studio appears among both the IV therapy and the weight-loss businesses named, answering 7 of its last 10 on a listing of 185. NakedMD Med Spa Walnut Creek, the most-reviewed med spa we read at 618 reviews, answered 9 of its last 10. Bunya Tree Spa answered 9 of 10 among the day spas, on 286 reviews, and Vivian Ting, MD, FACS - Veritas Plastic Surgery answered 9 of 10 among the plastic surgeons, on 133.

Listing sizes differ by trade. We read 20 businesses in each. The median day spa carries 94 reviews, the median med spa 88.5, IV therapy 63, dermatology 59.5, weight-loss clinics 47 and plastic surgery 42.5. The largest listing among the spa and aesthetics businesses in this section is a day spa at 646 reviews. Median ratings are 4.9 for med spas, IV therapy, weight-loss clinics and plastic surgery, 4.7 for day spas and 4.5 for dermatology.

The reply benchmark measured here is 70 percent: the share of recent reviews a typical measured business answered, across 46 businesses in all trades together, not spa and aesthetics alone.

What to do about it

Open your listing and count your last 10 reviews, then count how many carry a reply from you. Every reply figure on this page is counted the same way. In every trade in this section except dermatology, a named business answered 10 of its last 10; among the dermatology practices, the named figure is 2 of 10, and the benchmark measured here, across all trades together, is 70 percent.

If your count is short of 10, start with the next review that arrives and answer each one as it lands. Keep replies short and specific to what the reviewer said. For a medical practice, thank the reviewer without confirming that they were a patient or naming any treatment. Of everything in that exchange, the reply is the only part you write.

Day spas

#BusinessAnsweredReviewsRating
1Cocoon Day Spa Oakland - Rockridge10 of 103164.7
2Bunya Tree Spa9 of 102865

Med spas

#BusinessAnsweredReviewsRating
1Mosaic Skin Studio - OAK10 of 101284.9
2NakedMD Med Spa Walnut Creek9 of 106184.9
3Nubo Med Spa and Wellness9 of 103514.9

IV therapy

#BusinessAnsweredReviewsRating
1Bay Area Brain Spa10 of 101235
2Nubo Med Spa and Wellness9 of 103514.9
3WORTHY Self-Care Studio7 of 101854.9

Weight-loss clinics

#BusinessAnsweredReviewsRating
1Pound Melters Medical Weight Loss Clinic Concord10 of 10904.7
2Abundant Life Weight Loss10 of 10695
3WORTHY Self-Care Studio7 of 101854.9

Dermatology

#BusinessAnsweredReviewsRating
1NorCal Dermatology Group2 of 104674.5

Plastic surgery

#BusinessAnsweredReviewsRating
1Sieber Plastic Surgery - David Sieber M.D.10 of 102065
2Vivian Ting, MD, FACS - Veritas Plastic Surgery9 of 101334.6

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What spa & aesthetics businesses around Berkeley, CA do with their reviews
TradeMedian reviewsBest answeredYou
Day spas9410 of 10the audit fills this in
Med spas88.510 of 10the audit fills this in
IV therapy6310 of 10the audit fills this in
Weight-loss clinics4710 of 10the audit fills this in
Dermatology59.52 of 10the audit fills this in
Plastic surgery42.510 of 10the audit fills this in
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