Among the spa and aesthetics businesses someone searching in Berkeley, CA is shown, five of the six trades we read include a named business that answered 10 of its last 10 reviews. Cocoon Day Spa Oakland - Rockridge did it on a listing of 316 reviews, Mosaic Skin Studio - OAK on 128, Bay Area Brain Spa on 123, and Sieber Plastic Surgery - David Sieber M.D. on 206. Among the weight-loss clinics, Pound Melters Medical Weight Loss Clinic Concord and Abundant Life Weight Loss each answered 10 of 10, on listings of 90 and 69. Dermatology is the trade without a 10 of 10 among its named businesses: of the dermatology practices we read, NorCal Dermatology Group is credited with answering 2 of its last 10, on a listing of 467 reviews.
Two names cross trades. Nubo Med Spa and Wellness appears among both the med spas and the IV therapy businesses named, answering 9 of its last 10 on a listing of 351 reviews. WORTHY Self-Care Studio appears among both the IV therapy and the weight-loss businesses named, answering 7 of its last 10 on a listing of 185. NakedMD Med Spa Walnut Creek, the most-reviewed med spa we read at 618 reviews, answered 9 of its last 10. Bunya Tree Spa answered 9 of 10 among the day spas, on 286 reviews, and Vivian Ting, MD, FACS - Veritas Plastic Surgery answered 9 of 10 among the plastic surgeons, on 133.
Listing sizes differ by trade. We read 20 businesses in each. The median day spa carries 94 reviews, the median med spa 88.5, IV therapy 63, dermatology 59.5, weight-loss clinics 47 and plastic surgery 42.5. The largest listing among the spa and aesthetics businesses in this section is a day spa at 646 reviews. Median ratings are 4.9 for med spas, IV therapy, weight-loss clinics and plastic surgery, 4.7 for day spas and 4.5 for dermatology.
The reply benchmark measured here is 70 percent: the share of recent reviews a typical measured business answered, across 46 businesses in all trades together, not spa and aesthetics alone.
What to do about it
Open your listing and count your last 10 reviews, then count how many carry a reply from you. Every reply figure on this page is counted the same way. In every trade in this section except dermatology, a named business answered 10 of its last 10; among the dermatology practices, the named figure is 2 of 10, and the benchmark measured here, across all trades together, is 70 percent.
If your count is short of 10, start with the next review that arrives and answer each one as it lands. Keep replies short and specific to what the reviewer said. For a medical practice, thank the reviewer without confirming that they were a patient or naming any treatment. Of everything in that exchange, the reply is the only part you write.
Day spas
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Cocoon Day Spa Oakland - Rockridge | 10 of 10 | 316 | 4.7 |
| 2 | Bunya Tree Spa | 9 of 10 | 286 | 5 |
Med spas
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Mosaic Skin Studio - OAK | 10 of 10 | 128 | 4.9 |
| 2 | NakedMD Med Spa Walnut Creek | 9 of 10 | 618 | 4.9 |
| 3 | Nubo Med Spa and Wellness | 9 of 10 | 351 | 4.9 |
IV therapy
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Bay Area Brain Spa | 10 of 10 | 123 | 5 |
| 2 | Nubo Med Spa and Wellness | 9 of 10 | 351 | 4.9 |
| 3 | WORTHY Self-Care Studio | 7 of 10 | 185 | 4.9 |
Weight-loss clinics
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Pound Melters Medical Weight Loss Clinic Concord | 10 of 10 | 90 | 4.7 |
| 2 | Abundant Life Weight Loss | 10 of 10 | 69 | 5 |
| 3 | WORTHY Self-Care Studio | 7 of 10 | 185 | 4.9 |
Dermatology
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | NorCal Dermatology Group | 2 of 10 | 467 | 4.5 |
Plastic surgery
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Sieber Plastic Surgery - David Sieber M.D. | 10 of 10 | 206 | 5 |
| 2 | Vivian Ting, MD, FACS - Veritas Plastic Surgery | 9 of 10 | 133 | 4.6 |