Of the 20 cafés and the 20 coffee shops we read for someone searching in Highland Park, not one had answered any of its recent reviews. The benchmark measured here, across 51 businesses, has a typical measured business answering 81% of its recent reviews; these two trades sit at 0. The median café we read carries 107 Google reviews and the median coffee shop 131. Both trades hold a median rating of 4.6.
Elsewhere in food and drink, we can name individual owners who do answer. Among the restaurants, Noon O Kabab of Highwood answered 10 of its last 10 and BackYard Grill 10 of 10. Noon O Kabab of Highwood is also the most-reviewed restaurant we read, at 1,453 reviews. Among the bakeries, Sunset Foods answered 7 of its last 10, and among the bars, Norton's Restaurant answered 5 of 10.
The practices shown to the same searcher include several named owners at 9 or 10 of 10. Among the orthodontists, Gilbert Orthodontics and Rosen Orthodontics each answered 10 of their last 10, and Smile Group of Highland Park 9 of 10. Among the dentists, The Smilelist, Smile Group of Highland Park and Dr. Jessica Cohen Orthodontics each answered 9 of 10. Among the weight-loss clinics, Melamed Weight & Wellness and TREVI Longevity & Aesthetics Institute each answered 10 of 10. Aesthetic Beauty Lounge, Inc appears among the day spas, med spas, dermatology and plastic surgery businesses named here, and answered 10 of its last 10. At 817 reviews, it is the most-reviewed day spa and the most-reviewed med spa we read.
The median hair salon we read carries 27 reviews and the median nail salon 37. Among the hair salons, Sugaring NYC - Highland Park answered 10 of its last 10 and Gordon Salon Highland Park 9 of 10. Among the nail salons, Top Spa & Nail answered 10 of 10 and Chic Couture Nail Bar 7 of 10. Among the pet groomers, The Dog Stop - Deerfield answered 10 of 10 and Lakeshore K9 9 of 10; both also appear among the pet boarding businesses named here, and Lakeshore K9 among the veterinarians.
What to do about it
If you run a café or coffee shop, the measured fact is plain: among the 20 of each we read, not one had answered a recent review. Start with your own last 10 reviews and reply to each one, good and bad, in your own words. A reply is the one part of that exchange you write, and in these two trades nobody we read had answered a recent one.
In the other trades, the owners to measure yourself against are named above. Among the restaurants, Noon O Kabab of Highwood and BackYard Grill each answered 10 of their last 10; among the orthodontists, Gilbert Orthodontics and Rosen Orthodontics did the same. Count how many of your own last 10 reviews carry a reply and set that beside the 81% benchmark measured here. Then answer each new review you receive.
Food & drink in Highland Park, IL
Among the cafés and coffee shops someone searching in Highland Park, IL is shown, not one owner had answered any of their recent reviews. We read 20 businesses in each trade, and in both the number of recent replies we found is 0. These are not empty listings: the median café we read carries 107 Google reviews and the median coffee shop 131, and the most-reviewed listing in each of the two trades carries 1,055.
Restaurants read differently. Of the 20 restaurants we read around Highland Park, Noon O Kabab of Highwood answered 10 of its last 10 reviews, and BackYard Grill also answered 10 of 10. Noon O Kabab of Highwood is the most-reviewed restaurant we read, with 1,453 reviews on its listing; BackYard Grill's carries 564. The median restaurant we read carries 253.5 reviews and a 4.6 rating.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Restaurants | 253.5 | 4.6 | Noon O Kabab of Highwood | 10 of 10 |
| Cafés | 107 | 4.6 | — | |
| Coffee shops | 131 | 4.6 | — | |
| Bars | 146 | 4.7 | Norton's Restaurant | 5 of 10 |
| Bakeries | 140 | 4.6 | Sunset Foods | 7 of 10 |
| Food trucks | 139.5 | 4.6 | Clucker's Charcoal Chicken | 1 of 10 |
Hair, nails & barbering in Highland Park, IL
Salon Volé appears among both the barbershops and the hair salons named here, and in both lists it answered 5 of its last 10 reviews. Among the barbershops someone searching in Highland Park, IL is shown, Salon Volé and The Barbers each answered 5 of their last 10. No trade in this section came back with nobody answering: among the barbershops, hair salons and nail salons we read, each trade has at least one business that had replied to a recent review.
Among the hair salons we read, Sugaring NYC - Highland Park answered 10 of its last 10 reviews and Gordon Salon Highland Park answered 9 of 10. Across its whole listing history, Gordon Salon Highland Park carries 288 reviews, the most of any hair salon we read. The median hair salon we read carries 27 reviews, with a median rating of 4.9.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Barbershops | 61 | 4.9 | Salon Volé | 5 of 10 |
| Hair salons | 27 | 4.9 | Sugaring NYC - Highland Park | 10 of 10 |
| Nail salons | 37 | 4.8 | Top Spa & Nail | 10 of 10 |
Spa & aesthetics in Highland Park, IL
One name runs through this section. Aesthetic Beauty Lounge, Inc turns up among the day spas, med spas, dermatology practices and plastic surgery practices someone searching in Highland Park, IL is shown, and it answered 10 of its last 10 reviews. Its listing carries 817 reviews, the most among the day spas, the med spas and the plastic surgery practices we read. In plastic surgery it is the only business we can name as answering.
Among the day spas, Kodam K Beauty Head Spa answered 9 of 10 and Laccura Medical Spa 8 of 10. Those two and Aesthetic Beauty Lounge, Inc hold the three most-reviewed day spa listings we read, at 817, 298 and 237 reviews. The median day spa we read carries 58 reviews. Among the med spas, Laccura Medical Spa again answered 8 of 10 and DK Aesthetics Highland Park 7 of 10. The median med spa we read carries 40.5 reviews, and the median rating in both trades is 5.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Day spas | 58 | 5 | Aesthetic Beauty Lounge, Inc | 10 of 10 |
| Massage | 29.5 | 4.95 | Therapeutic Kneads Ltd. | 10 of 10 |
| Med spas | 40.5 | 5 | Aesthetic Beauty Lounge, Inc | 10 of 10 |
| Weight-loss clinics | 37 | 4.95 | Melamed Weight & Wellness | 10 of 10 |
| Dermatology | 85 | 4.9 | Aesthetic Beauty Lounge, Inc | 10 of 10 |
| Plastic surgery | 87 | 4.85 | Aesthetic Beauty Lounge, Inc | 10 of 10 |
Fitness & wellness in Highland Park, IL
Of the three chiropractors named here, the one with a reply on every one of its last 10 reviews carries the smallest listing. Among the chiropractors someone searching in Highland Park, IL is shown, McNulty Chiropractic answered 10 of its most recent 10 reviews, on a listing of 49 reviews. Align Wellness Center answered 8 of its last 10, on 294 reviews, and North Shore Spinal & Sports Rehabilitation answered 4 of its last 10, on 122. Those are the three chiropractors we can name as answering; what the rest of the chiropractors we read do with their reviews is not something this measurement shows.
Among the gyms we read, YogaSix answered 10 of its last 10 reviews, and its 376 reviews make it one of the three most-reviewed gyms in the set, alongside listings of 723 and 364. StretchLab Highland Park IL answered 6 of its last 10, on a listing of 72 reviews. Those two are the gyms we can name as answering.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Gyms | 34 | 5 | YogaSix | 10 of 10 |
| Chiropractors | 36 | 5 | McNulty Chiropractic | 10 of 10 |
Dental & orthodontics in Highland Park, IL
Among the dentists someone searching in Highland Park, IL is shown, the three owners we can name for answering their reviews carry the three largest review counts in that search. The Smilelist answered 9 of its last 10 reviews, and its listing holds 464 reviews in total. Smile Group of Highland Park answered 9 of its last 10, on a listing of 429. Dr. Jessica Cohen Orthodontics answered 9 of its last 10, on a listing of 416. Those three totals, 464, 429 and 416, are the same three figures as the most-reviewed dentist listings we read.
The orthodontists someone searching in Highland Park, IL is shown look different at the top. Gilbert Orthodontics answered 10 of its last 10 reviews, and so did Rosen Orthodontics. Smile Group of Highland Park answered 9 of 10. Rosen's listing carries 273 reviews, fewer than any of the three most-reviewed orthodontist listings we read, at 429, 416 and 411, so among the orthodontists named here a full reply record on the last ten is not held only by a top-three listing. Smile Group of Highland Park appears among both the dentists and the orthodontists named here, and Dr. Jessica Cohen Orthodontics is named among the dentists.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Dentists | 67 | 5 | The Smilelist | 9 of 10 |
| Orthodontists | 85 | 5 | Gilbert Orthodontics | 10 of 10 |
Pets in Highland Park, IL
Lakeshore K9 is the one name among the leaders in all three pet trades we read for someone searching in Highland Park, IL. It appears among the named groomers, the named boarding businesses and the named veterinarians, and it answered 9 of its last 10 reviews. The Dog Stop - Deerfield appears among both the groomers and the boarding businesses named here, and it answered 10 of its last 10.
We read 20 groomers and 20 boarding businesses among the businesses someone searching in Highland Park, IL is shown. The median groomer we read carries 62 Google reviews and a 4.8 rating; the most-reviewed carries 462. Among the groomers, Pet Supplies Plus Deerfield answered 8 of its last 10, alongside the two businesses above. The median boarding business we read carries 45 reviews and a 4.9 rating. Among the boarders, Doggie Care with Susie and Ziggy answered 9 of its last 10. Its listing carries 70 reviews, well short of the 462 on the most-reviewed boarding listing we read.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Pet grooming | 62 | 4.8 | The Dog Stop - Deerfield | 10 of 10 |
| Pet boarding | 45 | 4.9 | The Dog Stop - Deerfield | 10 of 10 |
| Veterinarians | 94 | 4.9 | EVS Pet Urgent Care of Northbrook | 10 of 10 |
Shops & studios in Highland Park, IL
We read 20 businesses in the tattoo studio search someone in Highland Park, IL is shown. Among those whose replies we could measure, A-Z Entertainment, Ltd. answered 10 of its last 10 reviews, Sky Zone Trampoline Park also answered 10 of its last 10, and Fancy Shmancy PMU Clinic answered 7 of its last 10. Those three answered the most of their recent reviews, and they are the only ones the measurement lets us name.
The listings themselves are a separate measure, covering every review each business has ever received rather than the last ten. The median business we read in this search carries 55 Google reviews and a median rating of 5. The most-reviewed carries 1,122 reviews; the next two carry 147 and 146. A-Z Entertainment, Ltd. carries 145 in total, Sky Zone Trampoline Park 114 and Fancy Shmancy PMU Clinic 146.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Tattoo studios | 55 | 5 | A-Z Entertainment, Ltd. | 10 of 10 |
Method
Every figure comes from public Google listings — the businesses and owner replies any customer can see — read on 2026-09-24. Counts describe the businesses someone searching in Highland Park, IL is shown, which is the competitive set a customer actually chooses from, not a register of businesses inside the city limits. A business is named only where we read at least eight of its recent reviews, and only the ones answering the most are named; the rest of a market appears as a distribution with its denominator. Chains are counted but never named. Nothing is ranked on star rating. Highland Park, IL has a population of 30,229 and a median household income of $161,875 (US Census) — context for the town, not a predictor of its reviews.