Among the dentists and orthodontists someone searching in Lake Zurich, IL is shown, one practice turns up in both searches among the businesses answering the most of their recent reviews. Grand Dental - Lake Zurich appears among both the dentists and the orthodontists named in this section, and it answered 10 of its last 10 reviews. Its listing carries 632 Google reviews in total.
We read 20 dentists in this catchment. The median dentist we read carries 295.5 reviews across its whole listing history, and the three most-reviewed carry 1,264, 935 and 743. Among the dentists answering the most of their recent reviews, Sandy Point Dental, PC answered 10 of its last 10 and Hart Dental answered 9 of its last 10. Sandy Point Dental's listing holds 459 reviews in total; Hart Dental's holds 935.
We also read 20 orthodontists. The median orthodontist we read carries 169 reviews, and the three most-reviewed carry 660, 632 and 430. Among the orthodontists answering the most of their recent reviews, Manus Dental - Lake Zurich answered 9 of its last 10, and Village Dental Center answered 4 of its last 10. Their listings hold 413 and 430 reviews in total. In both trades the median rating is 4.9, a figure that covers each listing's whole history rather than its recent reviews.
The reply benchmark measured here, across the trades we read in this catchment and not only dental practices, puts a typical measured business at 79 percent of its recent reviews answered. The practices named above are the ones we can credit by name; we can't see how the other dentists and orthodontists we read handle their reviews, so nothing here should be read as a claim about them.
What to do about it
Start with your own last 10 reviews. Count how many carry a reply from you, and set that number beside the figures above: 10 of 10 from Grand Dental - Lake Zurich and Sandy Point Dental, PC, 9 of 10 from Hart Dental and Manus Dental - Lake Zurich, and the benchmark measured here at 79 percent.
Then answer each new review as it comes in, the short thank-you ones as well as the detailed ones. A reply is the one part of a review you write, and it sits on your listing directly under the reviewer's words. Keep every reply general: thank the person, respond to what they said about the visit, and never confirm that the reviewer is a patient or mention any treatment. Two of the practices named in this section, Grand Dental - Lake Zurich and Sandy Point Dental, PC, show what a reply on every one of the last 10 looks like.
Dentists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Grand Dental - Lake Zurich | 10 of 10 | 632 | 4.8 |
| 2 | Sandy Point Dental, PC | 10 of 10 | 459 | 5 |
| 3 | Hart Dental | 9 of 10 | 935 | 4.9 |
Orthodontists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Grand Dental - Lake Zurich | 10 of 10 | 632 | 4.8 |
| 2 | Manus Dental - Lake Zurich | 9 of 10 | 413 | 4.8 |
| 3 | Village Dental Center | 4 of 10 | 430 | 4.9 |