Among the chiropractors someone searching in Lake Zurich, IL is shown, the three owners we can name each answered 9 or 10 of their most recent 10 reviews. Van Ness Chiropractic answered 10 of 10. Evolve Chiropractic of Lake Zurich answered 10 of 10. Evolve Chiropractic of Barrington answered 9 of 10. Those are the figures that stand out in this section, and each belongs to a business you can look up.
Their listings are also large next to the trade's middle. Across the whole history of each listing, Van Ness Chiropractic carries 516 reviews, Evolve Chiropractic of Barrington 423 and Evolve Chiropractic of Lake Zurich 281. The median chiropractor among the 20 we read carries 43.5 reviews, with a median rating of 5. Every one of the three named listings sits well above that median count; the median says nothing about how the other chiropractors we read are spread around it.
Gyms look different on size. We read 20 gyms around Lake Zurich. The median gym carries 119.5 reviews and a median rating of 4.9, and the three most-reviewed gyms we read carry 483, 481 and 455. On replies, the gym we can name is The Kage Gym, which answered 9 of its most recent 10 reviews. Its listing carries 250 reviews in total.
For a wider reference point, the reply benchmark measured here, across 55 businesses someone searching in Lake Zurich is shown, puts the share of recent reviews a typical measured business answered at 79%. That benchmark is measured across all trades together in the catchment, not only the two in this section.
What to do about it
Look at your last 10 reviews on your listing and count the ones you have replied to. Van Ness Chiropractic and Evolve Chiropractic of Lake Zurich each answered 10 of 10; The Kage Gym and Evolve Chiropractic of Barrington each answered 9 of 10. Those are real figures from businesses in your trade that a searcher here is shown, so they are a fair yardstick for yours.
If your count is lower, the fix is plain: answer each new review as it arrives, short and specific to what the customer said, and go back through any unanswered ones in your last 10. Thank people by what they mentioned, not with a template line. Where a review is critical, answer it calmly and offer a way to talk it through. A reply is the one part of that exchange you write, and it sits on your listing beside the review itself.
Gyms
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | The Kage Gym | 9 of 10 | 250 | 5 |
Chiropractors
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Van Ness Chiropractic | 10 of 10 | 516 | 5 |
| 2 | Evolve Chiropractic of Lake Zurich | 10 of 10 | 281 | 5 |
| 3 | Evolve Chiropractic of Barrington | 9 of 10 | 423 | 5 |