Food & drink in Lake Zurich, IL

We read 120 businesses across 6 trades — the businesses someone searching in Lake Zurich, IL is shown — and recorded what their Google reviews look like.

Among the 20 coffee shops someone searching in Lake Zurich, IL is shown, not one had answered any of its recent reviews. The trade is not short of reviews to answer. The median coffee shop we read carries 131 Google reviews over its listing's life, and the most-reviewed carries 1,446. The zero is about the recent ones: on those, no owner had written back.

The restaurants we read look different. Beelow's Steakhouse answered 9 of its last 10 reviews, on a listing of 2,577. LAGO Italian Steakhouse answered 7 of 10 on a listing of 1,023, and The Hungry Mule 6 of 10 on a listing of 756. Beelow's Steakhouse and The Hungry Mule appear among both the restaurants and the food trucks named here. The food-truck search also returned BBQ'd Productions Bar & Grill, which answered 10 of its last 10 on a listing of 1,206. The median food truck we read carries 396 reviews; the median restaurant carries 313.5.

Among the bars, Lazy Dog Restaurant & Bar answered 9 of its last 10 on a listing of 1,241, and Consume 8 of 10 on a listing of 658; Bobbers Lake Zurich answered 2 of 10. Among the bakeries, Stompin' Grounds Cafe answered 7 of its last 10 and Ambrosia Euro American Pâtisserie 4 of 10. The median bakery we read carries 149 reviews and a 4.75 rating, and the most-reviewed carries 539. Among the cafés, the one business we can name as answering is Koffee Kup Diner, which replied to 1 of its last 10, on a listing of 533.

For comparison, the benchmark measured here is 79%: the share of recent reviews a typical measured business answered, measured across 55 businesses in this catchment drawn from any trade, not food and drink alone.

What to do about it

If you run a coffee shop, the number to change is zero. Start with your next 10 reviews and reply to every one, the five-star ones included, in your own words and about what the reviewer actually said. For restaurants, bars, bakeries and food trucks, the owners named above show what a reply rate looks like in practice: 10 of 10 at BBQ'd Productions Bar & Grill, 9 of 10 at Beelow's Steakhouse and at Lazy Dog Restaurant & Bar, 7 of 10 at Stompin' Grounds Cafe.

Check your own listing the way we did: open your last 10 reviews and count how many carry a reply from you. Set a figure and hold to it. You do not write the review, but you do write the reply. Keep it short and specific, and never offer anything in exchange for a review.

Restaurants

#BusinessAnsweredReviewsRating
1Beelow's Steakhouse9 of 1025774.6
2LAGO Italian Steakhouse7 of 1010234.4
3The Hungry Mule6 of 107564.5

Cafés

#BusinessAnsweredReviewsRating
1Koffee Kup Diner1 of 105334.6

Coffee shops

We read 20 coffee shops businesses here and not one had answered a single one of its ten most recent reviews. The first owner here who replies is the only one doing it.

Bars

#BusinessAnsweredReviewsRating
1Lazy Dog Restaurant & Bar9 of 1012414.6
2Consume8 of 106584.5
3Bobbers Lake Zurich2 of 107214.4

Bakeries

#BusinessAnsweredReviewsRating
1Stompin' Grounds Cafe7 of 102754.5
2Ambrosia Euro American Pâtisserie4 of 103304.6

Food trucks

#BusinessAnsweredReviewsRating
1BBQ'd Productions Bar & Grill10 of 1012064.4
2Beelow's Steakhouse9 of 1025774.6
3The Hungry Mule6 of 107564.5

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What food & drink businesses around Lake Zurich, IL do with their reviews
TradeMedian reviewsBest answeredYou
Restaurants313.59 of 10the audit fills this in
Cafés194.51 of 10the audit fills this in
Coffee shops131nobody answeredthe audit fills this in
Bars2689 of 10the audit fills this in
Bakeries1497 of 10the audit fills this in
Food trucks39610 of 10the audit fills this in
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