Of the 20 gyms we read among the businesses someone searching in Lombard, IL is shown, not one had answered any of its recent reviews. The median gym we read carries 70.5 reviews, and the three most-reviewed carry 1,061, 514 and 453. Among the gyms, there is no owner reply on a recent review to point to.
The benchmark measured here, across 54 businesses whose replies we could measure, is 68%: a typical one answered 68% of its recent reviews. Against that, several named businesses answered 10 of their last 10. Among the chiropractors, The Centre for Chiropractic Health, LTD. and Evolve Chiropractic of Downers Grove answered 10 of their last 10, and West Suburban Wellness 9 of 10. Among the orthodontists, Advanced Orthodontic Specialists - Elmhurst and Orthodontic Experts Glendale Heights answered 10 of 10, and Orthodontic Experts Hillside 9 of 10. Among the nail salons, COCO Nail Bar Downers Grove and Magic Nails Oakbrook Terrace answered 10 of 10, as did Mane Haven Salon among the hair salons and Dogtopia of Oakbrook Terrace among the pet boarding businesses.
In food and drink, the median café we read holds 526 reviews, the median coffee shop 477 and the median restaurant 313; the most-reviewed restaurant we read carries 2,250, and the most-reviewed bar 7,987. Babcock's Grove House answered 6 of its last 10 and appears among both the restaurants and the bars named here. Among the cafés and coffee shops, Sugar Dose answered 1 of its last 10. Among the bakeries, Crave Cookies - Lombard answered 10 of 10 and Courageous ELMHURST 3 of 10; among the food trucks, Los Burritos Mexicanos answered 9 of 10 and More Brewing Company 8 of 10.
The median rating for every trade we read here falls between 4.5 and 5. It is 5 for chiropractors, weight-loss clinics and IV therapy, 4.95 for med spas, and 4.6 for restaurants and cafés. Among the med spas, Facecard MedSpa answered 10 of its last 10 and JEM MedSpa Elmhurst 8; among the weight-loss clinics, Metabolic Weight Loss Centers answered 10 of 10 and LifeSculpt 8.
What to do about it
If you run a gym, none of the gyms we read had replied to a recent review, so there is no reply habit among them to match. Open your listing, read your last 10 reviews and answer each one, starting with any that are critical. A short reply that responds to what the customer actually mentioned is enough.
In every other trade, use the benchmark measured here: a typical measured business answered 68% of its recent reviews. Count how many of your own last 10 carry a reply and set that against it. The Centre for Chiropractic Health, LTD., Mane Haven Salon and Crave Cookies - Lombard each answered 10 of their last 10, so a reply on every recent review is something owners do in practice. A reply is the one part of that exchange you write: thank the person, answer what they said, and keep it plain.
Food & drink in Lombard, IL
Among the food trucks someone searching in Lombard, IL is shown, Los Burritos Mexicanos answered 9 of its last 10 reviews and More Brewing Company 8 of 10, on listings of 805 and 1,130 reviews. Slyce of NY (Pizza) - Lombard answered 3 of its last 10, on a listing of 2,151 reviews. Those are the three food trucks we can name as answering; we read 20.
Among the bakeries we read, Crave Cookies - Lombard answered 10 of its last 10 reviews, on a listing of 554, and Courageous ELMHURST answered 3 of 10, on a listing of 507. Babcock's Grove House appears among both the restaurants and the bars named here, answering 6 of its last 10 reviews on a listing of 1,186. Among the bars, Twin Peaks answered 2 of 10, on a listing of 7,987 reviews, the most-reviewed bar we read. Sugar Dose appears among both the cafés and the coffee shops named here, answering 1 of its last 10 on a listing of 915.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Restaurants | 313 | 4.6 | Babcock's Grove House | 6 of 10 |
| Cafés | 526 | 4.6 | Sugar Dose | 1 of 10 |
| Coffee shops | 477 | 4.7 | Sugar Dose | 1 of 10 |
| Bars | 253.5 | 4.5 | Babcock's Grove House | 6 of 10 |
| Bakeries | 242 | 4.5 | Crave Cookies - Lombard | 10 of 10 |
| Food trucks | 267 | 4.6 | Los Burritos Mexicanos | 9 of 10 |
Hair, nails & barbering in Lombard, IL
The two most-reviewed nail salons someone searching in Lombard, IL is shown both answered every one of their last 10 reviews. COCO Nail Bar Downers Grove carries 1,659 Google reviews and Magic Nails Oakbrook Terrace carries 1,206; each owner replied to 10 of the 10 most recent. Among the other nail salons named here, Monchéri Nail Spa - Lombard, with 644 reviews, answered 4 of its last 10. Across the 20 nail salons we read, the median carries 205.5 reviews and a median rating of 4.6.
Among the hair salons we read, Mane Haven Salon answered 10 of its last 10 reviews and Feel Good Hair Salon and Spa answered 5 of 10. Mane Haven's listing holds 348 reviews in total, the third-largest among the 20 hair salons we read; the largest carries 779. The median hair salon we read has 228 reviews and a median rating of 4.8.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Barbershops | 179 | 4.75 | Lombard Barbershop for Men | 1 of 10 |
| Hair salons | 228 | 4.8 | Mane Haven Salon | 10 of 10 |
| Nail salons | 205.5 | 4.6 | COCO Nail Bar Downers Grove | 10 of 10 |
Spa & aesthetics in Lombard, IL
Among the spa and aesthetics businesses someone searching in Lombard, IL is shown, review counts differ sharply from one trade to the next. The median med spa we read carries 192.5 reviews. The median massage business carries 31, and the median day spa 45. Dermatology sits at a median of 122, weight-loss clinics at 105, plastic surgery at 94 and IV therapy at 58.5. We read 20 businesses in each of these seven trades.
The most-reviewed dermatology listing we read has 778 reviews; the most-reviewed plastic surgery listing has 634. Among the med spas, JEM MedSpa Elmhurst is the most-reviewed at 600, and among the day spas, Spavia Day Spa Elmhurst is the most-reviewed at 413. The median ratings in this section are 5 for IV therapy and for weight-loss clinics, 4.95 for med spas, 4.9 for day spas, 4.8 for dermatology and plastic surgery, and 4.6 for massage.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Day spas | 45 | 4.9 | Oasis SPA Head & Foot Care | 7 of 10 |
| Massage | 31 | 4.6 | Massage Spa Harbor | 9 of 10 |
| Med spas | 192.5 | 4.95 | Facecard MedSpa | 10 of 10 |
| IV therapy | 58.5 | 5 | Midwest Express Clinic Urgent Care | 10 of 10 |
| Weight-loss clinics | 105 | 5 | Metabolic Weight Loss Centers | 10 of 10 |
| Dermatology | 122 | 4.8 | Dermatology Associates of Lombard | 1 of 10 |
| Plastic surgery | 94 | 4.8 | Aespala MedSpa & Plastic Surgery | 10 of 10 |
Fitness & wellness in Lombard, IL
Not one of the 20 gyms we read among the businesses someone searching in Lombard, IL is shown had answered any of its recent Google reviews. These are not empty listings. The median gym we read carries 70.5 reviews with a median rating of 4.7, and the three most-reviewed gyms we read carry 1,061, 514 and 453 reviews. Those totals are the whole history of each listing. The reply figure is separate: it looks only at the most recent handful of reviews on each gym, and on those, no gym owner we read had written back.
The chiropractors we read give a different picture at the top. The Centre for Chiropractic Health, LTD. answered 10 of its last 10 reviews. Evolve Chiropractic of Downers Grove also answered 10 of 10. West Suburban Wellness answered 9 of 10. Those three are the chiropractors answering the most of their recent reviews; we name no others, and nothing here describes the rest of the 20 we read.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Gyms | 70.5 | 4.7 | — | |
| Chiropractors | 99 | 5 | The Centre for Chiropractic Health, LTD. | 10 of 10 |
Dental & orthodontics in Lombard, IL
Among the orthodontists someone searching in Lombard, IL is shown, Advanced Orthodontic Specialists - Elmhurst and Orthodontic Experts Glendale Heights each answered 10 of their last 10 reviews, and Orthodontic Experts Hillside answered 9 of 10. Among the dentists we could measure, Grove Dental answered the most of its recent reviews, at 8 of 10. Dental Town-Oakbrook Terrace answered 7 of 10 and Ace Dental Center 6 of 10.
The listings differ in size. The median dentist we read carries 321 Google reviews, and the three most-reviewed carry 1,095, 937 and 768. Ace Dental Center holds the 1,095 and Grove Dental the 768. The median orthodontist we read carries 99 reviews; the three most-reviewed carry 937, 588 and 505, and Orthodontic Experts Hillside is the one at 588. The median rating is 4.9 in both trades.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Dentists | 321 | 4.9 | Grove Dental | 8 of 10 |
| Orthodontists | 99 | 4.9 | Advanced Orthodontic Specialists - Elmhurst | 10 of 10 |
Pets in Lombard, IL
Among the pet groomers someone searching in Lombard, IL is shown, the most-reviewed listing we read is also one that answered every one of its last 10 reviews. Pet Supplies Plus Villa Park carries 1,093 Google reviews and replied to 10 of its 10 most recent. Among the other groomers we can name, Good Dog Co, on 265 reviews, answered 1 of its last 10. The median groomer we read carries 91 reviews, with a median rating of 4.8.
Pet boarding is the one trade in this section where each business we can name answered at least 7 of its last 10. Dogtopia of Oakbrook Terrace answered 10 of 10 on a listing of 283 reviews. Camp Bow Wow Elmhurst answered 8 of 10 on 352 reviews, and Oak Brook Kennel Club, the most-reviewed boarding listing we read at 392 reviews, answered 7 of 10. Across the 20 boarding businesses we read, the median listing carries 89.5 reviews and the median rating is 4.9.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Pet grooming | 91 | 4.8 | Pet Supplies Plus Villa Park | 10 of 10 |
| Pet boarding | 89.5 | 4.9 | Dogtopia of Oakbrook Terrace | 10 of 10 |
| Veterinarians | 347 | 4.7 | Wheaton Animal Hospital | 9 of 10 |
Shops & studios in Lombard, IL
Among the tattoo studios someone searching in Lombard, IL is shown, Rowan Oakbrook Center and New Hope Tattoo each answered 9 of their last 10 Google reviews. Rowan Oakbrook Center does it on a listing of 780 reviews, the most-reviewed of the 20 tattoo studios we read. New Hope Tattoo does it on a listing of 353 reviews.
The median tattoo studio we read carries 118 reviews and a 4.9 rating. The three most-reviewed carry 780, 743 and 574. A median is the single middle figure; it does not describe how the rest of the listings are spread.Those review counts and ratings cover each listing's whole history. The 9 of 10 figures cover something narrower: only the most recent 10 reviews on each listing. They are two separate measures, and neither tells you anything about the other.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Tattoo studios | 118 | 4.9 | Rowan Oakbrook Center | 9 of 10 |
Method
Every figure comes from public Google listings — the businesses and owner replies any customer can see — read on 2026-09-24. Counts describe the businesses someone searching in Lombard, IL is shown, which is the competitive set a customer actually chooses from, not a register of businesses inside the city limits. A business is named only where we read at least eight of its recent reviews, and only the ones answering the most are named; the rest of a market appears as a distribution with its denominator. Chains are counted but never named. Nothing is ranked on star rating. Lombard, IL has a population of 43,722 and a median household income of $97,253 (US Census) — context for the town, not a predictor of its reviews.