We read 460 businesses across 23 trades: the businesses someone searching in Western Springs, IL is shown. Not one of those trades came back with nobody answering. In every trade we read, at least one owner had replied to a recent review. The benchmark measured here is 62%, the share of recent reviews a typical measured business answered.
Some of the answering comes from very large listings. Weber's Bakery, the most-reviewed bakery we read, carries 3,768 reviews in total, and its owner answered 9 of the most recent 10. Lazy Dog Restaurant & Bar, the most-reviewed restaurant we read at 2,064 reviews, also answered 9 of its last 10. Among the dermatology practices, Forefront Dermatology Berwyn, IL answered 9 of 10 and CSC Dermatology 7 of 10. Among the nail salons, Milano nail spa Broadview answered 3 of 10.
Some named owners answered every one of their last 10. I Design Salon & Blowdry Bar did among the hair salons, Hinsdale Orthodontics & Pediatric Dentistry among the orthodontists, and Arabella Boutique Med Spa among the med spas. Aespala MedSpa & Plastic Surgery appears among both the med spas and the plastic surgeons named here, at 10 of 10. The Velvet Touch Pet Salon appears among both the groomers and the boarding businesses named here, and Hinsdale Animal Hospital among both the boarding businesses and the veterinarians, each at 10 of 10. Among the chiropractors, Abundant Health Chiropractic answered 9 of 10 and Rejuvenate Health 8 of 10; among the tattoo studios, Rowan Oakbrook Center and Master Craft Tattoo Co. each answered 9 of 10.
The listings themselves differ widely by trade. The median restaurant we read carries 337.5 reviews and the median café 180.5; the median plastic surgery practice carries 44 and the median weight-loss clinic 36. The median gym we read is rated 4.5; the median chiropractor, dentist and orthodontist, 5.
What to do about it
Go to your listing and count your replies under your last 10 reviews. Put that number beside the benchmark measured here, 62%, and beside the named business in your trade: 9 of 10 at Weber's Bakery, 10 of 10 at I Design Salon & Blowdry Bar, 9 of 10 at Abundant Health Chiropractic, 10 of 10 at The Velvet Touch Pet Salon. Those are figures from businesses a searcher in the same catchment is shown.
You do not write the review, but you do write the reply. Answer the short five-star reviews as well as the critical ones, and keep each reply specific to what the customer said: if they named a dish, a stylist or a groomer, use that name back. The share of your most recent reviews that carry a reply is a number you control directly, and it is the number this page measures.
Food & drink in Western Springs, IL
The largest listing among the food and drink businesses in this section belongs to a bakery. Weber's Bakery carries 3,768 Google reviews, against a median of 212 for the bakeries someone searching in Western Springs, IL is shown. Of its most recent 10 reviews, its owner answered 9. Among the other bakeries we read, Balkan Bakery answered 1 of its last 10, on a listing of 489 reviews.
Among the restaurants we read, Lazy Dog Restaurant & Bar carries the most reviews, at 2,064, and it answered 9 of its last 10. The median restaurant we read carries 337.5 reviews and a 4.6 rating. Davanti Enoteca answered 5 of its last 10 on a listing of 1,040 reviews, and it appears among the restaurants, the cafés and the bars named here.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Restaurants | 337.5 | 4.6 | Lazy Dog Restaurant & Bar | 9 of 10 |
| Cafés | 180.5 | 4.6 | Davanti Enoteca | 5 of 10 |
| Coffee shops | 142 | 4.7 | Coffee For The Soul, Oak Brook | 9 of 10 |
| Bars | 263.5 | 4.55 | Davanti Enoteca | 5 of 10 |
| Bakeries | 212 | 4.7 | Weber's Bakery | 9 of 10 |
Hair, nails & barbering in Western Springs, IL
The largest listing among the hair, nail and barbering businesses in this section belongs to a nail salon, at 4,150 reviews. The second and third most-reviewed nail salons we read carry 1,359 and 1,059. Those counts are the businesses someone searching in Western Springs, IL is shown, not a register of shops inside the town. Across the 20 nail salons we read, the median listing carries 117.5 reviews and the median rating is 4.7.
On replies, the nail salon we can name is Milano nail spa Broadview, which answered 3 of its most recent 10 reviews. Its listing carries 1,359 reviews in total. The reply figure covers only that recent handful; the review total is the listing's whole history.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Barbershops | 113 | 4.8 | Zack’s barber shop | 7 of 10 |
| Hair salons | 104 | 4.8 | I Design Salon & Blowdry Bar | 10 of 10 |
| Nail salons | 117.5 | 4.7 | Milano nail spa Broadview | 3 of 10 |
Spa & aesthetics in Western Springs, IL
Among the med spas someone searching in Western Springs, IL is shown, Aespala MedSpa & Plastic Surgery and Arabella Boutique Med Spa each answered 10 of their last 10 reviews. Aespala appears among both the med spas and the plastic surgery practices named here, at 10 of 10 in both lists. The other plastic surgery names are Sono Bello Oak Brook, which answered 7 of its last 10, and Kovak Cosmetic Center, at 4 of 10.
The dermatology practices named here also answer most of what comes in: Forefront Dermatology Berwyn, IL answered 9 of its last 10, CSC Dermatology 7 of 10, and Aesthetic and Clinical Dermatology - Hinsdale 6 of 10. Among the massage businesses we read, Rockin Massage answered 6 of 10 and Clarity Physical Therapy and Wellness Center 4 of 10. In IV therapy, ETHR LAB - Wellness and Aesthetics and Carla Thomas Med Spa each answered 5 of 10. The day spas answering the most of their recent reviews were Kohler Waters Spa at Burr Ridge and 7 Day Spa Nails, at 2 of 10 each, and Allure Day Spa, at 1 of 10. Among weight-loss clinics, the one business we can name is Way Less Weight Loss Clinic, at 1 of 10.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Day spas | 61 | 4.85 | Kohler Waters Spa at Burr Ridge | 2 of 10 |
| Massage | 65 | 4.9 | Rockin Massage | 6 of 10 |
| Med spas | 159 | 4.95 | Aespala MedSpa & Plastic Surgery | 10 of 10 |
| IV therapy | 60.5 | 5 | ETHR LAB - Wellness and Aesthetics | 5 of 10 |
| Weight-loss clinics | 36 | 4.9 | Way Less Weight Loss Clinic | 1 of 10 |
| Dermatology | 240 | 4.8 | Forefront Dermatology Berwyn, IL | 9 of 10 |
| Plastic surgery | 44 | 4.8 | Aespala MedSpa & Plastic Surgery | 10 of 10 |
Fitness & wellness in Western Springs, IL
Among the chiropractors someone searching in Western Springs, IL is shown, each practice we can name as replying answered at least 7 of its last 10 reviews. Abundant Health Chiropractic replied to 9 of its last 10 reviews, Rejuvenate Health to 8 of 10 and Boyce Chiropractic to 7 of 10. Counted over their whole history, those three listings carry 229, 292 and 253 reviews. The median chiropractor of the 20 we read carries 47, and the median rating among them is 5 stars.
The gyms named in the same search show lower figures. Among the 20 gyms we read, CFX Willowbrook answered 5 of its last 10 reviews, on a listing of 259 reviews. CFX Countryside answered 1 of its last 10, on a listing of 291. Each chiropractor named in this section answered more of its last 10 reviews than either gym named in it.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Gyms | 60.5 | 4.5 | CFX Willowbrook | 5 of 10 |
| Chiropractors | 47 | 5 | Abundant Health Chiropractic | 9 of 10 |
Dental & orthodontics in Western Springs, IL
Among the orthodontists someone searching in Western Springs, IL is shown, the three we can name as replying each answered at least 9 of their last 10 reviews. Hinsdale Orthodontics & Pediatric Dentistry answered 10 of 10, and Orthodontic Experts Hillside and CHT Orthodontics answered 9 of 10 each. We read 20 orthodontists; these three are the ones answering the most of their recent reviews, and we can't see how the others reply.
Among the 20 dentists we read, the three named figures sit further apart. Modern Endodontics answered 9 of its last 10 reviews. Hinsdale Dental answered 4 of 10, and Spring Orthodontics, which appears in the dentist search, answered 3 of 10. Each of them is credited here for answering at all: a business is only named when it replied to at least one recent review.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Dentists | 84 | 5 | Modern Endodontics | 9 of 10 |
| Orthodontists | 73 | 5 | Hinsdale Orthodontics & Pediatric Dentistry | 10 of 10 |
Pets in Western Springs, IL
Among the pet businesses someone searching in Western Springs, IL is shown, review counts differ sharply by trade. We read 20 businesses in each of three trades. The median veterinarian we read carries 184.5 Google reviews, and the three most-reviewed veterinary listings carry 2,283, 1,435 and 1,361. The median pet groomer we read carries 57 reviews and the median boarding business 40.5, with their most-reviewed listings at 601 and 511. Those counts, and the median ratings of 4.8 for groomers, 4.75 for boarding and 4.6 for veterinarians, cover each listing's whole history.
Replies are a separate measure, taken from each business's most recent reviews only. In pet grooming, The Velvet Touch Pet Salon answered 10 of its last 10 reviews on a listing of 94, and Bowie Barker Westmont answered 10 of 10 on a listing of 86. Monica's Superior K-9's answered 7 of its last 10, on a listing of 140.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Pet grooming | 57 | 4.8 | The Velvet Touch Pet Salon | 10 of 10 |
| Pet boarding | 40.5 | 4.75 | Hinsdale Animal Hospital | 10 of 10 |
| Veterinarians | 184.5 | 4.6 | Hinsdale Animal Hospital | 10 of 10 |
Shops & studios in Western Springs, IL
Among the tattoo studios someone searching in Western Springs, IL is shown, the three answering the most of their recent reviews each answered most of them. Rowan Oakbrook Center replied to 9 of its last 10 reviews, Master Craft Tattoo Co. to 9 of 10, and SoulFire Tattoo to 7 of 10. We read 20 tattoo studios, and these three are the only ones we name; nothing on this page describes how the other studios we read handle their reviews.
Those reply figures cover only the most recent ten reviews on each listing. Review totals are a different measure: everything a listing has collected over its whole history. On that measure, Rowan Oakbrook Center carries 780 reviews, Master Craft Tattoo Co. carries 381 and SoulFire Tattoo carries 197. Across the tattoo studios we read, the three most-reviewed listings carry 780, 701 and 582 reviews, and the median studio carries 85.5.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Tattoo studios | 85.5 | 4.9 | Rowan Oakbrook Center | 9 of 10 |
Method
Every figure comes from public Google listings — the businesses and owner replies any customer can see — read on 2026-09-24. Counts describe the businesses someone searching in Western Springs, IL is shown, which is the competitive set a customer actually chooses from, not a register of businesses inside the city limits. A business is named only where we read at least eight of its recent reviews, and only the ones answering the most are named; the rest of a market appears as a distribution with its denominator. Chains are counted but never named. Nothing is ranked on star rating. Western Springs, IL has a population of 13,353 and a median household income of $218,839 (US Census) — context for the town, not a predictor of its reviews.