Of the 20 coffee shops we read among the businesses someone searching in Downers Grove, IL is shown, not one had answered any of its recent reviews. That is the plainest fact on this page. The median coffee shop we read carries 232 reviews across its listing's history, with a median rating of 4.7. Replies are a separate measurement, taken on each shop's most recent reviews, and there we found none.
Other trades we read include businesses that answered every recent review. Among the chiropractors, The Centre for Chiropractic Health, LTD. and Evolve Chiropractic of Downers Grove each answered 10 of their 10 most recent reviews, and West Suburban Wellness answered 9 of 10. Among the dentists, Downers Dental answered 10 of 10, Celebrity Smiles Westmont 9 and Fairview Dental Group 8. Chawla Orthodontics & Kids Dentistry answered 9 of 10 on a listing of 1,356 reviews, and Hinsdale Orthodontics & Pediatric Dentistry answered 10 of 10.
Food and drink has its own examples. Mr. Submarine answered 10 of 10 on a listing of 888 reviews, Jeff's Bagel Run answered 10 of 10 among the cafés, and Billy Bricks on Wheels answered 9 of 10 among the food trucks. Among the nail salons, COCO Nail Bar Downers Grove answered 10 of 10 on 1,659 reviews and Magic Nails Oakbrook Terrace 10 of 10 on 1,206. Dogtopia of Downers Grove answered 10 of 10 and appears among both the groomers and the boarding businesses we read; Danada Veterinary Hospital answered 10 of 10 on 739.
We read 480 businesses here in all. Measured across 56 of them, the typical business had answered 72% of its recent reviews. Listing sizes differ a great deal by trade: the median bar we read carries 468 reviews and the most-reviewed bar carries 7,987, while the median food truck carries 40 and the median massage business 37.
What to do about it
If you run a coffee shop, none of the 20 we read had answered a recent review, so a reply from you is one no other shop in that set has written. In the other trades, several of the businesses named above had answered all 10 of their most recent reviews, and the typical business measured here had answered 72%.
The practical step is small. Open your listing, read your 10 most recent reviews, and answer each one, the good ones included. Thank the person for what they mentioned, keep it to two or three sentences, and write it as the owner. Where a review is critical, answer the specific point once, calmly, and give a way to reach you directly. Then do the same each time a new review appears. A reply is the one part of that exchange you write.
Food & drink in Downers Grove, IL
Not one of the 20 coffee shops someone searching in Downers Grove, IL is shown had answered any of its most recent reviews. That is the plainest fact in this section. Those listings are not empty: the median coffee shop we read carries 232 reviews, the most-reviewed carries 883, and the median rating is 4.7.
The trades beside them each have at least one owner who answers. Among the cafés we read, Jeff's Bagel Run had replied to 10 of its 10 most recent reviews, on a listing of 397. Among the restaurants, Mr. Submarine had also answered 10 of 10, on 888 reviews. Among the food trucks, Billy Bricks on Wheels had answered 9 of 10 on a listing of 141. The food trucks we read are a much smaller set of listings by review count: the median one carries 40 reviews and the most-reviewed carries 159, against a median of 386 for the restaurants we read.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Restaurants | 386 | 4.6 | Mr. Submarine | 10 of 10 |
| Cafés | 218.5 | 4.7 | Jeff's Bagel Run | 10 of 10 |
| Coffee shops | 232 | 4.7 | — | |
| Bars | 468 | 4.5 | Twin Peaks | 2 of 10 |
| Bakeries | 242 | 4.7 | Omega Restaurant Pancake House & Bakery | 5 of 10 |
| Food trucks | 40 | 4.7 | Billy Bricks on Wheels | 9 of 10 |
Hair, nails & barbering in Downers Grove, IL
Two of the nail salons someone searching in Downers Grove, IL is shown had answered every one of their 10 most recent reviews: COCO Nail Bar Downers Grove and Magic Nails Oakbrook Terrace, both at 10 of 10. On the whole listing history, those two carry 1,659 and 1,206 reviews, the two largest listings among the hair, nail and barbering businesses in this section. Monchéri Nail Spa - Lombard answered 4 of its 10 most recent reviews and carries 644 in total. Across the 20 nail salons we read, the median listing carries 116 reviews with a median rating of 4.7.
Among the 20 barbershops we read, Crowned Barber & Co. answered all 10 of its most recent reviews, and Zack’s barber shop answered 7 of 10. Counted across the whole listing history, Crowned Barber & Co. carries 453 reviews and Zack’s barber shop 551, the most-reviewed barbershop we read; the next two carry 495 and 487. The median barbershop we read carries 139.5 reviews and a median rating of 4.9.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Barbershops | 139.5 | 4.9 | Crowned Barber & Co. | 10 of 10 |
| Hair salons | 59 | 4.9 | Feel Good Hair Salon and Spa | 5 of 10 |
| Nail salons | 116 | 4.7 | COCO Nail Bar Downers Grove | 10 of 10 |
Spa & aesthetics in Downers Grove, IL
The largest listing among the spa and aesthetics businesses in this section is a dermatology practice at 3,713 reviews, and the next dermatology listing carries 1,640. Dermatology also has the highest median of the seven trades in this section: the median practice we read carries 219 reviews, against 192.5 for med spas, 109.5 for plastic surgery, 84 for day spas, 83 for weight-loss clinics, 69 for IV therapy and 37 for massage. We read 20 businesses in each trade, all of them among the businesses someone searching in Downers Grove, IL is shown.
In IV therapy, the median business we read carries 69 reviews; the most-reviewed carries 884. Median ratings in this section sit at 4.8 or above in every trade, with IV therapy and weight-loss clinics at a median of 5.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Day spas | 84 | 4.8 | Viride Wellness Spa | 10 of 10 |
| Massage | 37 | 4.8 | The NOW Massage Westmont | 10 of 10 |
| Med spas | 192.5 | 4.9 | MedAndSpa | 10 of 10 |
| IV therapy | 69 | 5 | IVme Wellness + Aesthetics Naperville | 10 of 10 |
| Weight-loss clinics | 83 | 5 | Metabolic Weight Loss Centers | 10 of 10 |
| Dermatology | 219 | 4.9 | CSC Dermatology | 7 of 10 |
| Plastic surgery | 109.5 | 4.8 | Dino Mendez Plastic Surgery - Naperville | 10 of 10 |
Fitness & wellness in Downers Grove, IL
Three of the chiropractors someone searching in Downers Grove, IL is shown had answered almost every recent review. The Centre for Chiropractic Health, LTD. and Evolve Chiropractic of Downers Grove had each replied to 10 of their 10 most recent reviews, and West Suburban Wellness had replied to 9 of 10. Those are the three businesses we name for this trade; these figures say nothing about how the other chiropractors we read handle their replies.
The chiropractic listings we read are large. Of the 20 chiropractors, the median carries 190 Google reviews and a median rating of 4.9. The three most-reviewed carry 825, 682 and 681 reviews. Across their whole listing history, West Suburban Wellness holds 681 reviews, The Centre for Chiropractic Health, LTD. holds 606 and Evolve Chiropractic of Downers Grove holds 400.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Gyms | 91 | 4.6 | SPENGA Downers Grove | 10 of 10 |
| Chiropractors | 190 | 4.9 | The Centre for Chiropractic Health, LTD. | 10 of 10 |
Dental & orthodontics in Downers Grove, IL
The median orthodontist that someone searching in Downers Grove, IL is shown holds a 5-star rating and 218 reviews. The dentists shown in that same search sit at a median of 4.9 stars and 152 reviews. We read 20 businesses in each trade. Each of those figures describes the middle listing across its whole history. None of them tells you how the other listings spread around it.
Among the dentists we read, Downers Dental answered 10 of its 10 most recent reviews. Celebrity Smiles Westmont answered 9 of 10, and Fairview Dental Group answered 8 of 10. Separately, Fairview Dental Group has the most-reviewed listing among the dentists we read, with 701 reviews in total. The next two carry 554 and 347.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Dentists | 152 | 4.9 | Downers Dental | 10 of 10 |
| Orthodontists | 218 | 5 | Hinsdale Orthodontics & Pediatric Dentistry | 10 of 10 |
Pets in Downers Grove, IL
Among the businesses someone searching in Downers Grove, IL is shown, Dogtopia of Downers Grove turns up in two of the three pet trades we read, grooming and boarding, and it had answered 10 of its 10 most recent reviews. It is not alone at that mark. In grooming, Paws In Paradise also answered 10 of 10, and Bentley's Pet Stuff Downers Grove answered 6 of 10. In boarding, Dogtopia of Oakbrook Terrace answered 10 of 10 and Oak Brook Kennel Club 7 of 10. Among veterinarians, Danada Veterinary Hospital answered 10 of 10 and Animal Care Center of Downers Grove 8 of 10.
Those are the leaders: the businesses in each trade answering the most of their recent reviews. They tell you what is possible here, not what the rest of each trade does. We read 20 businesses in each trade, and we can't see the reply habits of the ones outside the leaders. For wider context, across the 56 businesses we measured for this town, a typical one had answered 72 percent of its recent reviews.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Pet grooming | 73 | 4.7 | Dogtopia of Downers Grove | 10 of 10 |
| Pet boarding | 96 | 4.75 | Dogtopia of Oakbrook Terrace | 10 of 10 |
| Veterinarians | 296 | 4.8 | Danada Veterinary Hospital | 10 of 10 |
Shops & studios in Downers Grove, IL
Of the 20 tattoo studios someone searching in Downers Grove, IL is shown, two had answered almost every one of their recent reviews. Alchemy Tattoo & Gallery (private studio) had replied to 10 of its 10 most recent reviews, and New Hope Tattoo to 9 of 10. Those two are the leaders we measured for this trade. It says nothing about how the other studios we read handle their replies, so neither does this page; what it does show is that at these two studios, nearly every recent reviewer had received an answer from the owner.
For a reference point, a typical business among the 56 we measured replies for in this catchment answered 72% of its recent reviews. That figure is measured across all trades together, not tattoo studios alone. Alchemy and New Hope both sit above it, which is a fair description of what answering nearly everything looks like in practice: the reply is there under nearly every recent review rather than under some of them.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Tattoo studios | 88 | 5 | Alchemy Tattoo & Gallery (private studio) | 10 of 10 |
Method
Every figure comes from public Google listings — the businesses and owner replies any customer can see — read on 2026-09-24. Counts describe the businesses someone searching in Downers Grove, IL is shown, which is the competitive set a customer actually chooses from, not a register of businesses inside the city limits. A business is named only where we read at least eight of its recent reviews, and only the ones answering the most are named; the rest of a market appears as a distribution with its denominator. Chains are counted but never named. Nothing is ranked on star rating. Downers Grove, IL has a population of 49,867 and a median household income of $119,649 (US Census) — context for the town, not a predictor of its reviews.