Among the plastic surgery practices someone searching in San Rafael is shown, Plastic Surgery Specialists, Sieber Plastic Surgery Marin and Aesthetx each answered 10 of their last 10 reviews. Among the restaurants we read, the one answering the most of its recent reviews among those we could measure is Taqueria Bahia, at 3 of 10, with Amici's East Coast Pizzeria at 2 of 10. Taqueria Bahia also appears among the bars and the food trucks named here.
The other food and drink figures sit beside those. Among the cafés and coffee shops we read, Aroma Cafe answered 5 of 10. Among the bakeries, Johnny Doughnuts and Krumbs Cakes each answered 2 of 10 and M. H. Bread and Butter 1 of 10. Among the food trucks, Pond Farm Brewing Co. answered 9 of 10. Those are recent-review figures. Across the whole listing history, the median restaurant we read carries 266 reviews and the most-reviewed carries 825; the median bakery carries 98.5.
Outside food and drink, some named businesses answered every one of their last 10. Among dermatology practices, Greenbrae Dermatology answered 10 of 10 and Zand Dermatology & Aesthetics 8 of 10. Among dentists, Tamal Vista Family Dentistry answered 10 of 10, and it appears among the orthodontists named here too, beside California Pacific Orthopaedics - San Rafael, also at 10 of 10. Robert E. Mayle, M.D. answered 10 of 10 among the weight-loss clinics. F45 Training San Rafael and Internal Fire Pilates & Wellness did the same among gyms, as did Marin Pet Hospital and Tails of Terra Linda Pet Resort among pet boarding businesses. Among med spas, The Laser Center of Marin, Hayes Valley Medical Esthetics – Larkspur and Haus of Marin each answered 9 of 10.
Among nail salons, Hailey Nails & Spa and Twin Sisters Nails & Spa each answered 9 of 10. Among barbershops, DAVID JAMES. answered 9 of 10. Among tattoo studios, Baron Art Tattoo & Piercing Studio answered 9 of 10, on a listing of 567 reviews. No trade we read came back with nobody answering. The benchmark measured here is 66 percent, the share of recent reviews a typical measured business answered, measured across all trades together.
What to do about it
Open your listing and count how many of your last 10 reviews carry a reply. That is the same measure behind every reply figure above, so you can set your number beside the named businesses in your own trade. If you run a restaurant, the highest figure among the restaurants we could measure is Taqueria Bahia's 3 of 10. Greenbrae Dermatology, Plastic Surgery Specialists, Sieber Plastic Surgery Marin and Aesthetx each answered 10 of 10.
The benchmark measured here is 66 percent, measured across all trades together, not your trade alone. Reply to each new review, positive or negative, in your own words and under your own name. Keep it short and specific to what the customer wrote. The review is the customer's; the reply is the part you write.
Food & drink in San Rafael, CA
The highest reply figure we measured in this section comes from the food trucks, not the restaurants. Pond Farm Brewing Co. answered 9 of its last 10 reviews, on a listing that carries 269 reviews. Among the food trucks someone searching in San Rafael, CA is shown, the median listing carries 56 reviews and the most-reviewed carries 5192. Taqueria Bahia answered 3 of 10 and Shiro Kuma Sushi 1 of 10 in the same search.
Among the restaurants we read, Taqueria Bahia answered 3 of its last 10 on a listing of 377 reviews, and Amici's East Coast Pizzeria answered 2 of 10 on 343. The median restaurant we read carries 266 reviews and a 4.5 rating; the most-reviewed carries 825. Among the bars, Red Rooster Brick Oven answered 1 of 10 on 296 reviews, and the median bar listing carries 239. Taqueria Bahia appears among the restaurants, the bars and the food trucks named here, at 3 of 10 each time.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Restaurants | 266 | 4.5 | Taqueria Bahia | 3 of 10 |
| Cafés | 235 | 4.5 | Aroma Cafe | 5 of 10 |
| Coffee shops | 235 | 4.5 | Aroma Cafe | 5 of 10 |
| Bars | 239 | 4.5 | Taqueria Bahia | 3 of 10 |
| Bakeries | 98.5 | 4.65 | Johnny Doughnuts | 2 of 10 |
| Food trucks | 56 | 4.5 | Pond Farm Brewing Co. | 9 of 10 |
Hair, nails & barbering in San Rafael, CA
Among the hair, nail and barbering businesses someone searching in San Rafael, CA is shown, every owner we can name answered 9 of their last 10 reviews. Among the barbershops we read, DAVID JAMES. answered 9 of 10. Among the nail salons, Hailey Nails & Spa and Twin Sisters Nails & Spa each answered 9 of 10 as well. We read 20 barbershops and 20 nail salons, and these three are the businesses the data lets us credit by name. It says nothing about how the others handled their reviews, so none of this describes either trade as a whole.
The whole-listing figures are a separate measure, covering every review a listing has ever collected. The median barbershop we read carries 33 Google reviews and a median rating of 4.9. The three most-reviewed barbershops carry 163, 159 and 131. DAVID JAMES. carries 159 reviews, which matches one of those three counts.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Barbershops | 33 | 4.9 | DAVID JAMES. | 9 of 10 |
| Nail salons | 47 | 4.5 | Hailey Nails & Spa | 9 of 10 |
Spa & aesthetics in San Rafael, CA
Among the plastic surgery practices someone searching in San Rafael, CA is shown, Plastic Surgery Specialists, Sieber Plastic Surgery Marin and Aesthetx each answered 10 of their 10 most recent reviews. Their listings carry 122, 113 and 58 reviews respectively. The median plastic surgery practice we read carries 29.5 reviews, with a median rating of 4.8.
The med spas we read show a similar pattern among the names we can credit. The Laser Center of Marin, Hayes Valley Medical Esthetics – Larkspur and Haus of Marin each answered 9 of their last 10. The Laser Center of Marin carries 388 reviews, the most-reviewed of the med spas we read; the median med spa we read carries 73 reviews and a median rating of 5. Among the weight-loss clinics, Robert E. Mayle, M.D. answered 10 of 10, on a listing of 155 reviews. The median weight-loss clinic we read carries 25.5 reviews, also with a median rating of 5.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Med spas | 73 | 5 | The Laser Center of Marin | 9 of 10 |
| Weight-loss clinics | 25.5 | 5 | Robert E. Mayle, M.D. | 10 of 10 |
| Dermatology | 84 | 4.9 | Greenbrae Dermatology | 10 of 10 |
| Plastic surgery | 29.5 | 4.8 | Plastic Surgery Specialists | 10 of 10 |
Fitness & wellness in San Rafael, CA
Among the gyms someone searching in San Rafael, CA is shown, F45 Training San Rafael answered 10 of its last 10 reviews, on a listing that carries 106 reviews. Internal Fire Pilates & Wellness also answered 10 of its last 10, on a listing of 54. Body Kinetics Health Club answered 6 of its last 10, on a listing of 130. Those are the gyms we can name as replying. We can't say how many of the 20 gyms we read answered anything, so nothing here describes the ones not named.
The listings themselves vary in size. The median gym we read carries 28 Google reviews across its whole history, and the three most-reviewed carry 287, 130 and 106. The median rating among the gyms we read is 5. A median is the middle of the set; it does not tell you what any single gym's listing looks like, and it says nothing about how spread out the others are.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Gyms | 28 | 5 | F45 Training San Rafael | 10 of 10 |
Dental & orthodontics in San Rafael, CA
Among the orthodontists someone searching in San Rafael, CA is shown, the most-reviewed listing we read is California Pacific Orthopaedics - San Rafael, at 1,028 reviews, and its owner answered 10 of its last 10 reviews. Among the same orthodontists, Tamal Vista Family Dentistry also answered 10 of its last 10, and Valley Orthodontics answered 8 of its last 10. The next two most-reviewed listings in that search carry 338 and 216 reviews.
The dentists look different at the top of their own search. Of the 20 dentists we read, the three most-reviewed listings carry 380, 338 and 265 reviews. Tamal Vista Family Dentistry, whose listing carries 338 reviews, answered 10 of its last 10. Marin Dental Care, the most-reviewed of the dentists we read at 380 reviews, answered 1 of its last 10. Tamal Vista Family Dentistry appears among both the dentists and the orthodontists named here, with the same 10 of 10 in each search.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Dentists | 76 | 4.9 | Tamal Vista Family Dentistry | 10 of 10 |
| Orthodontists | 36.5 | 4.9 | California Pacific Orthopaedics - San Rafael | 10 of 10 |
Pets in San Rafael, CA
Among the businesses someone searching in San Rafael, CA is shown, the median veterinarian we read carries far more reviews than the median groomer or boarding business: 93.5 Google reviews, and the three most-reviewed veterinarians carry 787, 372 and 356. Among the pet groomers we read, the median is 29 and the three most-reviewed carry 169, 80 and 80. Among the boarding businesses, the median is 33 and the three most-reviewed carry 169, 131 and 80. We read 20 businesses in each of the three trades.
The median rating is 4.8 for the veterinarians and for the boarding businesses we read, and 4.7 for the groomers. Those are whole-listing figures, and a median is a single number: it does not tell you how any one listing in the trade is rated.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Pet grooming | 29 | 4.7 | Cat's Cradle Boarding & Groom | 8 of 10 |
| Pet boarding | 33 | 4.8 | Marin Pet Hospital | 10 of 10 |
| Veterinarians | 93.5 | 4.8 | Veterinary Emergency Group | 9 of 10 |
Shops & studios in San Rafael, CA
Among the tattoo studios someone searching in San Rafael, CA is shown, Baron Art Tattoo & Piercing Studio answered 9 of its 10 most recent reviews, on a listing that carries 567 reviews. That listing is one of the three most-reviewed tattoo studios we read; those three carry 613, 601 and 567 reviews. An owner answering 9 of 10 recent reviews on a listing of that size is the fact that stands out in this section.
We read 20 tattoo studios in this catchment. The median one carries 47 reviews, and the median rating is 4.8. Both are whole-listing figures, counted over every review each listing holds. The reply figures in this section use a different window: only each listing's 10 most recent reviews.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Tattoo studios | 47 | 4.8 | Baron Art Tattoo & Piercing Studio | 9 of 10 |
Method
Every figure comes from public Google listings — the businesses and owner replies any customer can see — read on 2026-09-24. Counts describe the businesses someone searching in San Rafael, CA is shown, which is the competitive set a customer actually chooses from, not a register of businesses inside the city limits. A business is named only where we read at least eight of its recent reviews, and only the ones answering the most are named; the rest of a market appears as a distribution with its denominator. Chains are counted but never named. Nothing is ranked on star rating. San Rafael, CA has a population of 60,604 and a median household income of $109,317 (US Census) — context for the town, not a predictor of its reviews.