Among the 20 cafés we read around Mill Valley, not one had answered any of its recent reviews. That is the plainest fact on this page. These cafés are not short of reviews: the median café we read carries 208.5 over its whole listing, and the three most-reviewed carry 670, 666 and 563.
Other food and drink businesses someone searching in Mill Valley is shown do answer. Among the restaurants, Super Duper Burgers answered 10 of its last 10 reviews; its listing carries 1,633 in total. Playa Mill Valley also answered 10 of 10, and it appears among both the restaurants and the bars named here. Among the bars, Benefit Cosmetics Boutique & BrowBar answered 8 of 10. Among the coffee shops and the bakeries, the name we can credit is Mill Valley Lumber Yard, which answered 1 of its last 10.
The practices we read carry many of the reply figures on this page. Belle Marin Aesthetic Medicine answered 10 of 10 and appears among both the med spas and the weight-loss clinics named here. The Laser Center of Marin answered 9 of 10; at 388 reviews it is the most-reviewed med spa we read. Among the dermatologists, Greenbrae Dermatology answered 10 of 10 and Zand Dermatology & Aesthetics 8 of 10. Plastic Surgery Specialists and Sieber Plastic Surgery Marin each answered 10 of 10, and among the dentists, Anthony Leite, DDS - Personalized Dentistry did the same. Outside the practices, FamilyCuts answered 10 of 10 among the barbershops, Cali Chic Beauty Spa 10 of 10 among the nail salons, Alpha Grooming Pet Salon 10 of 10 among the pet groomers, and Marin Pet Hospital 10 of 10 among the veterinarians.
In the benchmark measured here, a typical measured business answered 77% of its recent reviews, measured across 35 businesses. That figure is measured across all trades together, not any one trade alone. On ratings, the median is 4.5 for the restaurants and cafés we read, and 4.9 for the dentists and dermatologists. A rating is the part of a listing the customer writes.
What to do about it
If you run a café, one reply is more than any of the 20 cafés we read around Mill Valley had posted on its recent reviews. Start with the next review that comes in, good or bad, and answer it in your own words: thank the person, mention what they mentioned, and keep it short.
In every other trade, open your listing and count how many of your last 10 reviews carry a reply. That is the same measure behind every reply figure above, and the benchmark measured here is 77%. The businesses named on this page show what that looks like in practice, from Super Duper Burgers among the restaurants to Alpha Grooming Pet Salon among the pet groomers. You do not need new software to begin; you need a set time each week to read what came in and answer it. You do not write the review, but you do write the reply.
Food & drink in Mill Valley, CA
We read 20 of the cafés someone searching in Mill Valley, CA is shown, and not one had answered any of its recent reviews. That is the clearest point in this section. These are not empty listings: the median café we read carries 208.5 reviews, the most-reviewed carries 670, and the median rating is 4.5. Those are whole-listing figures; the reply figure covers only each listing's most recent reviews.
The restaurants we read look different. Super Duper Burgers answered 10 of its last 10 reviews, on a listing of 1,633 reviews, the largest listing among the food and drink businesses in this section. Playa Mill Valley also answered 10 of 10, on a listing of 619. Across its whole history, the median restaurant we read carries 283 reviews at a 4.5 rating.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Restaurants | 283 | 4.5 | Super Duper Burgers | 10 of 10 |
| Cafés | 208.5 | 4.5 | — | |
| Coffee shops | 138 | 4.55 | Mill Valley Lumber Yard | 1 of 10 |
| Bars | 276 | 4.55 | Playa Mill Valley | 10 of 10 |
| Bakeries | 144 | 4.45 | Mill Valley Lumber Yard | 1 of 10 |
Hair, nails & barbering in Mill Valley, CA
In both trades in this section, at least one owner answered every one of their last 10 reviews. Among the barbershops someone searching in Mill Valley, CA is shown, FamilyCuts answered 10 of its last 10, on a listing of 152 reviews. Among the nail salons, Cali Chic Beauty Spa did the same, answering 10 of 10 on a listing of 110 reviews.
Three more owners are credited with answering. Milváli Salon & Cosmetics appears among both the barbershops and the nail salons named here, and answered 8 of its last 10 on a listing of 170 reviews. Among the barbershops, Revery answered 6 of 10 on 91 reviews. Among the nail salons, Bloomingnail's - Tiburon answered 8 of 10 on 63 reviews. We read 20 barbershops and 20 nail salons, and these five are the only ones we can name; nothing here describes how the rest of the businesses we read handle their replies.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Barbershops | 56.5 | 4.8 | FamilyCuts | 10 of 10 |
| Nail salons | 38 | 4.7 | Cali Chic Beauty Spa | 10 of 10 |
See every hair, nails & barbering business we read in Mill Valley →
Spa & aesthetics in Mill Valley, CA
One name appears among the businesses named in three of the five trades in this section. The Laser Center of Marin is listed among the med spas, the weight-loss clinics and the plastic surgery practices someone searching in Mill Valley, CA is shown, and in each it answered 9 of its last 10 reviews. Belle Marin Aesthetic Medicine appears among both the med spas and the weight-loss clinics named here, and it answered 10 of its last 10. Its listing carries 132 reviews in total.
Among the med spas we read, Belle Marin Aesthetic Medicine answered 10 of 10, The Laser Center of Marin 9 of 10 and Hayes Valley Medical Esthetics – Larkspur 9 of 10. The median med spa we read carries 55.5 reviews and a median rating of 4.95. Among the plastic surgery practices, Plastic Surgery Specialists and Sieber Plastic Surgery Marin each answered 10 of 10, on listings of 122 and 113 reviews. Among the weight-loss clinics, Mt Tam Sport & Spine answered 10 of 10 on a listing of 76 reviews; the median weight-loss clinic we read carries 28 reviews and a median rating of 5.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Day spas | 30 | 4.9 | Chic Lash Boutique MILL VALLEY | 10 of 10 |
| Med spas | 55.5 | 4.95 | Belle Marin Aesthetic Medicine | 10 of 10 |
| Weight-loss clinics | 28 | 5 | Belle Marin Aesthetic Medicine | 10 of 10 |
| Dermatology | 96 | 4.9 | Greenbrae Dermatology | 10 of 10 |
| Plastic surgery | 29 | 4.8 | Plastic Surgery Specialists | 10 of 10 |
See every spa & aesthetics business we read in Mill Valley →
Fitness & wellness in Mill Valley, CA
Among the 20 gyms we read that someone searching in Mill Valley, CA is shown, the median rating is 5 stars. That is the rating of the middle gym in the set, taken over its whole listing, and it is the top of Google's scale. A median says nothing about how the other gyms spread around it, but it does mean the middle of this set sits at the ceiling.
The review counts sit much lower. The median gym we read carries 27.5 reviews across its whole listing. The three most-reviewed carry 287, 222 and 203. Those are lifetime totals, with no date attached, so they describe how much has been written about each gym, not how fast.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Gyms | 27.5 | 5 | Club Evexia | 10 of 10 |
See every fitness & wellness business we read in Mill Valley →
Dental & orthodontics in Mill Valley, CA
Anthony Leite, DDS - Personalized Dentistry answered 10 of its 10 most recent Google reviews. Among the dentists someone searching in Mill Valley, CA is shown, and among those we could measure, it answers the most of its recent reviews. Its listing carries 314 Google reviews in total, counted over its whole history.
We read 20 dentists in this search. The median practice among them carries 127 Google reviews and a median rating of 4.9, and the three most-reviewed carry 490, 405 and 400. Those are whole-listing figures, counted across each listing's entire history. A median describes the practice in the middle of the 20, not each one, so it says nothing about how far any single listing sits from 127 reviews or from 4.9 stars.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Dentists | 127 | 4.9 | Anthony Leite, DDS - Personalized Dentistry | 10 of 10 |
See every dental & orthodontics business we read in Mill Valley →
Pets in Mill Valley, CA
Among the veterinarians someone searching in Mill Valley, CA is shown, Marin Pet Hospital replied to 10 of its last 10 reviews, and Veterinary Emergency Group to 9 of its last 10. They are the veterinarians answering the most among those we could measure. We can say nothing about how the other practices handle their reviews; we name only the ones answering the most.
The veterinary listings are also the largest in this section. The median veterinarian we read carries 61 Google reviews, and the three most-reviewed carry 372, 299 and 139. Veterinary Emergency Group is the listing at 299. The median rating among the veterinarians we read is 4.7.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Pet grooming | 37 | 4.8 | Alpha Grooming Pet Salon | 10 of 10 |
| Pet boarding | 33 | 4.75 | Planet Canine | 4 of 10 |
| Veterinarians | 61 | 4.7 | Marin Pet Hospital | 10 of 10 |
Method
Every figure comes from public Google listings — the businesses and owner replies any customer can see — read on 2026-09-24. Counts describe the businesses someone searching in Mill Valley, CA is shown, which is the competitive set a customer actually chooses from, not a register of businesses inside the city limits. A business is named only where we read at least eight of its recent reviews, and only the ones answering the most are named; the rest of a market appears as a distribution with its denominator. Chains are counted but never named. Nothing is ranked on star rating. Mill Valley, CA has a population of 14,064 and a median household income of $208,466 (US Census) — context for the town, not a predictor of its reviews.