The same two names keep turning up. Among the businesses someone searching in Sausalito, CA is shown, Joinery appears among the owners answering reviews in every food-and-drink trade we read: restaurants, cafés, coffee shops, bars and bakeries. It answered 10 of its last 10 reviews, on a listing of 1,485. Salito's Crab House & Prime Rib appears among the restaurants, coffee shops and bars, and it also answered 10 of its last 10, on a listing of 3,542 reviews. One listing can be shown to someone searching for coffee, for a drink or for dinner.
Among the food-and-drink businesses we read, the median restaurant carries 632 Google reviews, the median bakery 627.5, the median coffee shop 612, the median bar 601 and the median café 537. Among the restaurants, coffee shops and bars we read, the three most-reviewed listings carry 3,542, 2,743 and 2,294 reviews; among the bakeries, 2,294, 1,645 and 1,502. Median ratings are 4.5 for restaurants, coffee shops and bars, 4.6 for cafés and 4.45 for bakeries.
Nail salons are a different shape. The median nail salon we read carries 30 reviews, and the three most-reviewed carry 670, 88 and 80. Among the nail salons we read, Nails Number One answered 9 of its last 10 reviews, on a listing of 80.
Too few businesses were measured here for a local reply benchmark, so the figure on this page is the wider metro's: across 1,068 businesses measured there, all trades together, the typical one answered 69% of its recent reviews. A note on the two kinds of number above: the reply figures count only each business's most recent reviews, while the review counts and ratings cover the whole history of the listing. In all, we read 120 businesses across 6 trades for this page.
What to do about it
Look at your last 10 reviews on your Google listing and count the ones you have replied to. That is the same measure behind every reply figure above: Joinery and Salito's Crab House & Prime Rib each answered 10 of 10, Nails Number One answered 9 of 10, and the typical business measured across the wider metro answered 69% of its recent reviews.
If your count is 0, start with the next review that comes in and answer each one after it until all 10 carry a response. Keep each reply short and specific to what the reviewer wrote: thank them for the dish, the drink or the set they mentioned, not with a line you paste under every review. The reply is the one piece of that exchange that is yours to write. It does not need to be long, and it does not need to wait for a bad review.
Food & drink in Sausalito, CA
Two names carry the reply figures in this section, and both answered every one of their 10 most recent reviews. Salito's Crab House & Prime Rib answered 10 of 10, and it appears among the businesses answering for restaurants, coffee shops and bars. Joinery answered 10 of 10 and appears among the businesses answering in every trade in this section: restaurants, cafés, coffee shops, bars and bakeries. For the cafés and the bakeries we read, Joinery is the one business we can name with a reply figure.
These are large listings. Salito's Crab House & Prime Rib carries 3,542 reviews, the most-reviewed among the restaurants, coffee shops and bars we read. Joinery carries 1,485. The median restaurant we read carries 632 reviews, the median bakery 627.5, the median coffee shop 612, the median bar 601 and the median café 537. The most-reviewed café we read carries 2,743 reviews and the most-reviewed bakery 2,294. The same three counts, 3,542, 2,743 and 2,294, top the restaurant, coffee-shop and bar searches alike.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Restaurants | 632 | 4.5 | Salito's Crab House & Prime Rib | 10 of 10 |
| Cafés | 537 | 4.6 | Joinery | 10 of 10 |
| Coffee shops | 612 | 4.5 | Salito's Crab House & Prime Rib | 10 of 10 |
| Bars | 601 | 4.5 | Salito's Crab House & Prime Rib | 10 of 10 |
| Bakeries | 627.5 | 4.45 | Joinery | 10 of 10 |
Hair, nails & barbering in Sausalito, CA
This section covers nail salons, and the review counts are the first thing that stands out. Of the 20 nail salons we read among the businesses someone searching in Sausalito, CA is shown, the median carries 30 Google reviews. The most-reviewed carries 670, and the next two carry 88 and 80. One listing sits far above the others at the top, and the median listing we read holds a small stack of reviews.
The median rating among those 20 nail salons is 4.7 stars. Like the review counts, that is a whole-listing figure: it covers each business's full history on Google, not a recent period. A median is a single middle value, so it says nothing about how any individual salon we read is rated.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Nail salons | 30 | 4.7 | Nails Number One | 9 of 10 |
Method
Every figure comes from public Google listings — the businesses and owner replies any customer can see — read on 2026-09-24. Counts describe the businesses someone searching in Sausalito, CA is shown, which is the competitive set a customer actually chooses from, not a register of businesses inside the city limits. A business is named only where we read at least eight of its recent reviews, and only the ones answering the most are named; the rest of a market appears as a distribution with its denominator. Chains are counted but never named. Nothing is ranked on star rating. Sausalito, CA has a population of 7,171 and a median household income of $173,030 (US Census) — context for the town, not a predictor of its reviews.