Pets in Burlingame, CA

We read 60 businesses across 3 trades — the businesses someone searching in Burlingame, CA is shown — and recorded what their Google reviews look like.

Alpha Grooming Pet Salon appears among the groomers, the boarding businesses and the veterinarians named in this section, and it answered 10 of its last 10 reviews. Its listing carries 1,365 Google reviews in total, which puts it among the three most-reviewed businesses in each of those three trades.

We read 20 pet groomers among the businesses someone searching in Burlingame, CA is shown. The median groomer we read carries 54 reviews and a 4.75 rating; the three most-reviewed carry 1,367, 1,365 and 474. Alpha Grooming Pet Salon, Outlet Mobile Pet Grooming and Pawsitively Groomed Pet Salon each answered 10 of their last 10 reviews. Outlet Mobile Pet Grooming's listing holds 474 reviews and Pawsitively Groomed Pet Salon's holds 234.

Pet boarding reads differently. Among the 20 boarding businesses we read, the median carries 26.5 reviews and a 4.7 rating, the smallest median of the three trades in this section. The most-reviewed carry 1,365, 215 and 154. Among the boarding businesses, Alpha Grooming Pet Salon answered 10 of its last 10 and The Cats' Inn answered 3 of its last 10; The Cats' Inn's listing carries 154 reviews.

Veterinarians carry the highest median review count of the three trades in this section: 155 reviews, with a median rating of 4.4, across the 20 we read. The three most-reviewed carry 1,365, 259 and 215. Among the veterinarians named here, San Bruno Pet Hospital answered 7 of its last 10 reviews on a listing of 259, and North Peninsula Veterinary Emergency Clinic answered 6 of its last 10 on a listing of 202. For comparison, the benchmark measured here puts a typical business at 62 percent of its recent reviews answered. That figure is measured across all trades together, not pet businesses alone.

What to do about it

Start with your own listing: count how many of your last 10 reviews have your reply under them. The reply figures above were counted exactly that way. Among the groomers, Alpha Grooming Pet Salon, Outlet Mobile Pet Grooming and Pawsitively Groomed Pet Salon each answered 10 of 10. Among the veterinarians, San Bruno Pet Hospital answered 7 and North Peninsula Veterinary Emergency Clinic 6. Among the boarding businesses, The Cats' Inn answered 3.

The review is the customer's; the reply is the part you write. Answer each new review as it comes in, the warm ones as well as the critical ones, in your own words and with one specific detail from what the customer said: the dog's name, the service, the stay. Keep a critical reply short, factual and polite, and offer a way to reach you directly. Then check the count again after your next 10 reviews.

Pet grooming

#BusinessAnsweredReviewsRating
1Alpha Grooming Pet Salon10 of 1013654.7
2Outlet Mobile Pet Grooming10 of 104744.6
3Pawsitively Groomed Pet Salon10 of 102344.6

Pet boarding

#BusinessAnsweredReviewsRating
1Alpha Grooming Pet Salon10 of 1013654.7
2The Cats' Inn3 of 101544.3

Veterinarians

#BusinessAnsweredReviewsRating
1Alpha Grooming Pet Salon10 of 1013654.7
2San Bruno Pet Hospital7 of 102594.5
3North Peninsula Veterinary Emergency Clinic6 of 102023.8

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What pets businesses around Burlingame, CA do with their reviews
TradeMedian reviewsBest answeredYou
Pet grooming5410 of 10the audit fills this in
Pet boarding26.510 of 10the audit fills this in
Veterinarians15510 of 10the audit fills this in
Get the free auditSee pricing