Among the hair salons someone searching in Hinsdale, IL is shown, the listing with the most reviews is also one whose owner answered every recent review. I Design Salon & Blowdry Bar carries 637 reviews, the highest count among the 20 hair salons we read. Its owner replied to 10 of its 10 most recent reviews. Among the other hair salons we can name, Harmony Hair answered 4 of its last 10 and Alia Rose Salon 1 of 10. The median hair salon we read carries 61 reviews and a 4.95 rating, the lowest median review count of the three trades in this section.
Among the 20 barbershops we read, Crowned Barber & Co. answered 10 of its last 10 reviews and Zack’s barber shop answered 7 of 10. Across their whole histories, those two listings carry 453 and 551 reviews. The median barbershop we read carries 114 reviews and a 4.85 rating, and the three most-reviewed carry 676, 587 and 551.
Among the 20 nail salons we read, Venezia Nail Spa answered 9 of its last 10 reviews, and Zazu Salon & Day Spa answered 1 of 10. The median nail salon we read carries 84.5 reviews and a 4.6 rating. The most-reviewed nail salon carries 1,059, the largest review count among the businesses in this section; the next two carry 668 and 490.
For comparison, the reply benchmark measured here is 65: a typical measured business in the Hinsdale catchment answered 65 percent of its recent reviews. The figures above are the businesses we can name for answering, not a count of how many did. In each of these three trades, at least one owner we read answered 9 or 10 of their last 10.
What to do about it
Open your own listing and look at your last 10 reviews. Note how many of them have a reply from you. That is the same measure behind every reply figure on this page, and it is the one the owners named above can point to: Crowned Barber & Co. and I Design Salon & Blowdry Bar at 10 of 10, Venezia Nail Spa at 9 of 10. The benchmark measured here is 65 percent of recent reviews answered.
The review is the customer's; the reply is the part you write. Keep it short, thank the person by name where the review gives one, and mention what they came in for: the cut, the colour, the set. Answer each new review as it comes in rather than saving them up, so the next 10 on your listing carry your reply without a catch-up session.
Barbershops
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Crowned Barber & Co. | 10 of 10 | 453 | 4.9 |
| 2 | Zack’s barber shop | 7 of 10 | 551 | 4.9 |
Hair salons
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | I Design Salon & Blowdry Bar | 10 of 10 | 637 | 4.9 |
| 2 | Harmony Hair | 4 of 10 | 196 | 5 |
| 3 | Alia Rose Salon | 1 of 10 | 329 | 4.9 |
Nail salons
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Venezia Nail Spa | 9 of 10 | 490 | 4.6 |
| 2 | Zazu Salon & Day Spa | 1 of 10 | 244 | 4.5 |