Anthony Leite, DDS - Personalized Dentistry answered 10 of its 10 most recent Google reviews. Among the dentists someone searching in Mill Valley, CA is shown, and among those we could measure, it answers the most of its recent reviews. Its listing carries 314 Google reviews in total, counted over its whole history.
We read 20 dentists in this search. The median practice among them carries 127 Google reviews and a median rating of 4.9, and the three most-reviewed carry 490, 405 and 400. Those are whole-listing figures, counted across each listing's entire history. A median describes the practice in the middle of the 20, not each one, so it says nothing about how far any single listing sits from 127 reviews or from 4.9 stars.
The reply figures are a different measure. They look only at the most recent handful of reviews on each listing. Beside Anthony Leite, we can name Leo C. Yang, DDS, which answered 2 of its 10 most recent reviews. Its listing carries 400 reviews. Anthony Leite and Leo C. Yang are the dentists we can name as answering. We can't see how the other practices we read handled their recent reviews, because not every listing could be measured, so nothing here describes dentists in this search as a group.
For a wider reference point, the reply benchmark measured here is 77: a typical measured business answered 77% of its recent reviews. That figure is measured across 35 businesses in all trades together, not dental practices alone.
What to do about it
Open your Google listing and count your last 10 reviews, then count how many carry a reply from you. The reply figures above were counted exactly that way. Anthony Leite, DDS - Personalized Dentistry shows what 10 of 10 looks like inside this search, and it is a number you can check on your own listing in a few minutes.
A reply is the one part of a review you write. Keep it short, thank the reviewer by first name if they gave one, and never confirm that the person is a patient or mention anything about their care, even when the review does. For a critical review, acknowledge it and offer a phone number or email to continue the conversation privately. Then make answering part of the week rather than a task that waits for a slow day, and count again after your next 10 reviews.
Dentists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Anthony Leite, DDS - Personalized Dentistry | 10 of 10 | 314 | 5 |
| 2 | Leo C. Yang, DDS | 2 of 10 | 400 | 5 |