Of the 20 restaurants someone searching in St. Charles, IL is shown, not one had answered any of its recent reviews. The same is true of the 20 bars we read. Over their whole listing history, the median restaurant we read carries 455 Google reviews and the most-reviewed carries 2,538. For bars, the median is 271.5 and the most-reviewed carries 1,280.
The benchmark measured here, across 57 businesses, is 80%: a typical measured business answered 80% of its recent reviews. Other food and drink trades show owners who answer. Among the coffee shops, Kimmer's Ice Cream answered 10 of its last 10 and Brunch Cafe-St.Charles 9 of 10. Among the food trucks, Cousins Maine Lobster Chicago (Food Truck) answered 10 of 10 and Toasty Cheese Food Trucks 9 of 10. Among the bakeries, HEY SUGAR answered 4 of 10.
In the practice trades, several named owners sit at 10 of 10. Among the med spas, Larimar Med, Dermatique Laser and Skin and French Med Spa & Health each answered 10 of their last 10. Among the chiropractors, Evolve Chiropractic of St Charles, 1st Place Chiropractic and Fox Valley Chiropractic Physicians each answered 10 of 10. Second Street Dental answered 10 of its last 10 and appears among both the dentists and the orthodontists named here. Its listing carries 602 reviews in total.
Outside health care, named owners answer too. Among the pet boarding businesses, Bark Avenue Daycamp answered 10 of its last 10; its listing carries 598 reviews in total. Among the nail salons, V Star Nail Spa answered 10 of 10 and Sachi Nail Bar 9 of 10. Among the barbershops, Lefty’s The Main Street Barber answered 10 of 10. Among the shops, Bare Moxie Bra and Swim Boutique answered 10 of 10 and Trend + Relic 9 of 10.
What to do about it
If you run a restaurant or a bar, the fact above is the one to act on: among the 20 restaurants and 20 bars we read in these searches, not one had answered a recent review. Open your listing, read your last 10 reviews, and answer each of them, the good ones and the critical ones, in a sentence or two that addresses what the customer actually said.
If you run a café, a food truck, a nail salon or a practice, the measure is the one used on this page: how many of your last 10 reviews carry your reply. Kimmer's Ice Cream, Larimar Med and Second Street Dental each answered 10 of 10. Count your own last 10 and set that as the number to match. The review is the customer's; the reply is the part you write.
Food & drink in St. Charles, IL
Among the 20 restaurants and the 20 bars we read for someone searching in St. Charles, IL, not one owner had answered any of their recent reviews. The median restaurant we read carries 455 reviews, and the three most-reviewed carry 2,538, 1,280 and 1,102. The median bar we read carries 271.5, with the top three at 1,280, 1,102 and 980. Median ratings are 4.55 for the restaurants and 4.45 for the bars.
The replies we can name in this section come from the other trades. Among the coffee shops we read, Kimmer's Ice Cream answered 10 of its last 10 reviews, Brunch Cafe-St.Charles answered 9 of 10 and Coffee Haus answered 5 of 10. Brunch Cafe-St.Charles also appears among the cafés named here, where Club Arcada Speakeasy & Restaurant answered 3 of 10. Among the bakeries we read, HEY SUGAR answered 4 of its last 10.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Restaurants | 455 | 4.55 | — | |
| Cafés | 249.5 | 4.6 | Brunch Cafe-St.Charles | 9 of 10 |
| Coffee shops | 196.5 | 4.65 | Kimmer's Ice Cream | 10 of 10 |
| Bars | 271.5 | 4.45 | — | |
| Bakeries | 157.5 | 4.6 | HEY SUGAR | 4 of 10 |
| Food trucks | 66 | 4.8 | Cousins Maine Lobster Chicago (Food Truck) | 10 of 10 |
Hair, nails & barbering in St. Charles, IL
Among the businesses someone searching in St. Charles, IL is shown, we read 20 of each of these three trades, and the median nail salon listing carries far more reviews than the median barbershop or hair salon. The median nail salon we read carries 230.5 Google reviews; the median barbershop carries 61 and the median hair salon 52. The median rating runs the other way: 4.9 for barbershops and for hair salons, 4.6 for nail salons.
Among the nail salons we read, V Star Nail Spa answered 10 of its last 10 reviews, Sachi Nail Bar 9 of 10 and Gloss Nail Bar Geneva Commons 6 of 10. On review count, Gloss Nail Bar Geneva Commons holds the most-reviewed nail salon listing we read, at 679 in total, and Sachi Nail Bar the second, at 425. V Star Nail Spa's listing carries 290.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Barbershops | 61 | 4.9 | Lefty’s The Main Street Barber | 10 of 10 |
| Hair salons | 52 | 4.9 | Lefty’s The Main Street Barber | 10 of 10 |
| Nail salons | 230.5 | 4.6 | V Star Nail Spa | 10 of 10 |
Spa & aesthetics in St. Charles, IL
One name runs through this section. Larimar Med appears among the day spas, med spas, IV therapy businesses and weight-loss clinics named here, and in each of those four searches it answered 10 of its last 10 reviews, on a listing of 642. These counts describe the businesses someone searching in St. Charles, IL is shown, and the reply figures cover each business's most recent ten reviews only.
In med spas, Dermatique Laser and Skin, on 312 reviews, and French Med Spa & Health, on 213, also answered 10 of 10. French Med Spa & Health appears again among the IV therapy businesses, beside Beauty Rx Aesthetics at 10 of 10 on 132 reviews. Among the weight-loss clinics, Genesis Integrative Medicine answered 10 of 10 on 300 reviews and Metabolic Weight Loss Centers 10 of 10 on 231.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Day spas | 97.5 | 4.9 | Larimar Med | 10 of 10 |
| Med spas | 84 | 5 | Larimar Med | 10 of 10 |
| IV therapy | 51 | 5 | Larimar Med | 10 of 10 |
| Weight-loss clinics | 75 | 5 | Larimar Med | 10 of 10 |
| Dermatology | 87.5 | 4.8 | Oak Dermatology | 8 of 10 |
| Plastic surgery | 84 | 4.9 | Dino Mendez Plastic Surgery - Naperville | 10 of 10 |
Fitness & wellness in St. Charles, IL
Among the chiropractors someone searching in St. Charles, IL is shown, the three owners we can name each answered 10 of their last 10 reviews: Evolve Chiropractic of St Charles, 1st Place Chiropractic and Fox Valley Chiropractic Physicians. Across their whole history, those three listings carry 466, 451 and 268 reviews respectively. That is the clearest fact in this section: three chiropractic listings, each with hundreds of reviews, and a reply under every one of the most recent ten.
The gyms named here answered fewer. Among the gyms we read, LadyStrong Fitness - Geneva answered 5 of its last 10 reviews and The Basement Gym answered 3 of 10. Those are the gyms we can name as replying. It says nothing about how the other gyms we read handled their recent reviews, so this page does not either. In both trades, at least one business we read had answered a recent review.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Gyms | 60.5 | 4.9 | LadyStrong Fitness - Geneva | 5 of 10 |
| Chiropractors | 58.5 | 5 | Evolve Chiropractic of St Charles | 10 of 10 |
Dental & orthodontics in St. Charles, IL
Second Street Dental appears among both the dentists and the orthodontists named here, and in each search it answered 10 of its last 10 reviews. Its listing carries 602 reviews in total.
We read 20 dentists among the businesses someone searching in St. Charles, IL is shown. The median dentist we read carries 180.5 reviews, and the median rating is 4.9. The three most-reviewed dentists carry 602, 533 and 507 reviews. Among the dentists we read, Second Street Dental and West Gate Family Dentistry each answered 10 of their last 10 reviews, and Dean Street Dental answered 4 of its last 10. West Gate Family Dentistry's listing holds 420 reviews in total; Dean Street Dental's holds 331.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Dentists | 180.5 | 4.9 | Second Street Dental | 10 of 10 |
| Orthodontists | 181 | 4.9 | Orthodontic Experts Aurora | 10 of 10 |
Pets in St. Charles, IL
Among the pet boarding businesses someone searching in St. Charles, IL is shown, the most-reviewed listing we read is Bark Avenue Daycamp, with 598 Google reviews. Its owner answered 10 of its 10 most recent reviews. Dogtopia of South Elgin, at 244 reviews, and PetSuites St. Charles, at 210, also answered 10 of 10. We read 20 boarding businesses; the median one carries 95.5 reviews, and the median rating is 4.7.
We also read 20 grooming businesses. The median grooming listing carries 122 reviews, the median rating is 4.7, and the three most-reviewed carry 277, 264 and 210. Among the groomers we read, Just For Paws, at 264 reviews, answered 10 of its last 10, as did PetSuites St. Charles. FYDOLAND, at 196 reviews, answered 8 of 10. PetSuites St. Charles appears among both the groomers and the boarding businesses named here.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Pet grooming | 122 | 4.7 | Just For Paws | 10 of 10 |
| Pet boarding | 95.5 | 4.7 | Bark Avenue Daycamp | 10 of 10 |
| Veterinarians | 221 | 4.8 | Millbrook Animal Care Clinic | 10 of 10 |
Shops & studios in St. Charles, IL
Among the shops someone searching in St. Charles, IL is shown, these are the owners answering the most of their recent reviews. Bare Moxie Bra and Swim Boutique answered 10 of its last 10, Trend + Relic 9 of 10, and The Crystal Bride 8 of 10. Among the tattoo studios in the same search, the highest figure any studio we could measure reached was 3 of 10, at Sink or Swim Tattoo, with Old Traditions Body Art at 2 of 10. These figures cover each named business's most recent reviews only, and they say nothing about the other shops and studios we read.
On listing size, the tattoo studios carry the larger median. The median tattoo studio we read carries 139 reviews and a 4.9 rating, and the three most-reviewed studios carry 1,102, 825 and 518. The median shop we read carries 50 reviews and a 4.8 rating, and the three most-reviewed shops carry 1,312, 669 and 337. Those are lifetime totals, counted across each listing's whole history, so they are a different window from the reply figures above.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Shops | 50 | 4.8 | Bare Moxie Bra and Swim Boutique | 10 of 10 |
| Tattoo studios | 139 | 4.9 | Sink or Swim Tattoo | 3 of 10 |
Method
Every figure comes from public Google listings — the businesses and owner replies any customer can see — read on 2026-09-24. Counts describe the businesses someone searching in St. Charles, IL is shown, which is the competitive set a customer actually chooses from, not a register of businesses inside the city limits. A business is named only where we read at least eight of its recent reviews, and only the ones answering the most are named; the rest of a market appears as a distribution with its denominator. Chains are counted but never named. Nothing is ranked on star rating. St. Charles, IL has a population of 32,733 and a median household income of $115,350 (US Census) — context for the town, not a predictor of its reviews.