Across the businesses someone searching in Geneva, IL is shown, we read 440. In two food trades the answer is plain: we read 20 coffee shops and 20 bakeries, and not one of them had answered any of its recent reviews. The median coffee shop we read carries 179.5 reviews and a 4.7 rating; the median bakery carries 177.5 reviews and a 4.55 rating. The reply benchmark measured here is 71: across 49 measured businesses, a typical one answered 71 percent of its recent reviews.
Among the cafés we read, Alexanders Cafe 64 and Brunch Cafe-St.Charles each answered 9 of their last 10 reviews, and Buttermilk Cafe, the most-reviewed café we read at 2270 reviews, answered 6 of 10. Among the food trucks, Atlas Chicken Shack - Geneva answered 3 of 10, and BIEN TRUCHA Geneva and Munchie P's Eatery 2 of 10 each. Among the restaurants, Hacienda Real Geneva answered 1 of its last 10, and among the bars, Geneva Ale House answered 1 of 10. The median restaurant we read carries 645.5 reviews; the most-reviewed carries 4650.
Larimar Med appears among the day spas, med spas, IV therapy businesses and weight-loss clinics named here, and it answered 10 of its last 10. Among the med spas, Dermatique Laser and Skin and French Med Spa & Health also answered 10 of 10; among the weight-loss clinics, Genesis Integrative Medicine and Beauty Rx Aesthetics did the same. Among the dentists, Second Street Dental and All About You Dental Care answered 10 of 10, and McCall Family Dentistry, the most-reviewed dentist we read at 832 reviews, answered 4 of 10. Among the chiropractors, Evolve Chiropractic of St Charles and Fox Valley Chiropractic Physicians answered 10 of 10, and among the pet groomers, Just For Paws and PetSuites St. Charles did too.
The median hair salon we read carries 52 reviews. Among the hair salons, Nikki Carchedi Hair Loft answered 9 of its last 10. Among the nail salons, Sachi Nail Bar answered 9 of 10 and Gloss Nail Bar Geneva Commons 6 of 10. Among the barbershops, Beardsley's Barber Shop answered 4 of 10, and among the shops we read, House of 423 answered 10 of 10.
What to do about it
If you run a coffee shop or a bakery, the finding is direct: of the 20 we read in each trade, not one had answered a recent review. Open your listing, reply to your last 10 reviews, and then answer each new one as it comes in. Of everything in that exchange, the reply is the only part you write.
In the other trades, the named businesses give you a concrete figure to set yours beside. Larimar Med, Second Street Dental, Just For Paws and House of 423 each answered 10 of their last 10, and the benchmark measured here is 71. Count how many of your own last 10 reviews carry a reply and put that number next to theirs. Then answer the ones without a reply, the critical ones included, in plain words and in your own voice, and reply to each new review from then on.
Food & drink in Geneva, IL
Of the 20 coffee shops we read among the businesses someone searching in Geneva, IL is shown, not one had answered any of its recent reviews. The same holds for the 20 bakeries we read. These are not empty listings on paper: the median coffee shop we read carries 179.5 Google reviews and a 4.7 median rating, and the median bakery 177.5 reviews and 4.55. Among the recent reviews on those listings, we found no owner reply at all.
Cafés read differently. Among the cafés we read, Alexanders Cafe 64 answered 9 of its last 10 reviews, Brunch Cafe-St.Charles 9 of 10, and Buttermilk Cafe 6 of 10. Those are the three cafés answering the most of their recent reviews that we could measure. Separately, on listing history, Buttermilk Cafe carries 2,270 reviews and Alexanders Cafe 64 carries 1,183.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Restaurants | 645.5 | 4.6 | Hacienda Real Geneva | 1 of 10 |
| Cafés | 293 | 4.6 | Alexanders Cafe 64 | 9 of 10 |
| Coffee shops | 179.5 | 4.7 | — | |
| Bars | 154.5 | 4.6 | Geneva Ale House | 1 of 10 |
| Bakeries | 177.5 | 4.55 | — | |
| Food trucks | 177.5 | 4.7 | Atlas Chicken Shack - Geneva | 3 of 10 |
Hair, nails & barbering in Geneva, IL
Among the hair salons someone searching in Geneva, IL is shown, Nikki Carchedi Hair Loft answered 9 of its last 10 Google reviews. Its listing carries 98 reviews in total. Focas Hair Salon, whose 384 reviews make it the most-reviewed hair salon we read, answered 1 of its last 10. The median hair salon of the 20 we read carries 52 reviews and a 4.85 rating. In these two salons, the size of the listing and the owner's recent replies point in different directions.
The median nail salon we read carries 152.5 reviews and a 4.6 rating, and the three most-reviewed carry 679, 425 and 373. Those three listings belong to the three nail salons named in this section for answering reviews: Gloss Nail Bar Geneva Commons at 679, Sachi Nail Bar at 425 and Royal Nails Spa at 373. Their recent replies differ. Sachi Nail Bar answered 9 of its last 10 reviews, Gloss Nail Bar Geneva Commons 6 of 10, and Royal Nails Spa 2 of 10.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Barbershops | 76 | 4.9 | Beardsley's Barber Shop | 4 of 10 |
| Hair salons | 52 | 4.85 | Nikki Carchedi Hair Loft | 9 of 10 |
| Nail salons | 152.5 | 4.6 | Sachi Nail Bar | 9 of 10 |
See every hair, nails & barbering business we read in Geneva →
Spa & aesthetics in Geneva, IL
One name turns up among the leaders in four of the five trades in this section. Larimar Med answered 10 of its last 10 reviews, on a listing of 642, and it is named among the day spas, med spas, IV therapy and weight-loss businesses someone searching in Geneva, IL is shown. Other names cross trades too: Dermatique Laser and Skin appears among both the med spas and the dermatology practices named here, French Med Spa & Health among both the med spas and the IV therapy businesses, and Genesis Integrative Medicine among both the IV therapy businesses and the weight-loss clinics.
In three of these trades, every business named answered 10 of its last 10 reviews. Among the med spas we read: Larimar Med, Dermatique Laser and Skin on 312 reviews, and French Med Spa & Health on 213. Among the IV therapy businesses: Larimar Med, Genesis Integrative Medicine on 300, and French Med Spa & Health. Among the weight-loss clinics: Larimar Med, Genesis Integrative Medicine, and Beauty Rx Aesthetics on 132. The day spas named are spread wider: Larimar Med at 10 of 10, Salternative Spa at 8 of 10 on 146 reviews, and Sage Healing Collective at 7 of 10 on 178. Among the dermatology practices, the one named is Dermatique Laser and Skin, at 10 of 10. These reply figures cover each business's most recent 10 reviews only.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Day spas | 80 | 4.9 | Larimar Med | 10 of 10 |
| Med spas | 76 | 5 | Larimar Med | 10 of 10 |
| IV therapy | 45 | 5 | Larimar Med | 10 of 10 |
| Weight-loss clinics | 63 | 4.9 | Larimar Med | 10 of 10 |
| Dermatology | 35.5 | 4.9 | Dermatique Laser and Skin | 10 of 10 |
Fitness & wellness in Geneva, IL
Among the chiropractors someone searching in Geneva, IL is shown, Evolve Chiropractic of St Charles and Fox Valley Chiropractic Physicians each answered all of their last 10 reviews. Greater Good Chiropractic Care answered 7 of its last 10. Those are the three chiropractors we can name as answering. We can't see how the others among the 20 chiropractors we read handled their recent reviews, because not every business we read could be measured.
Among the gyms we read, The Basement Gym answered 3 of its last 10 reviews, and it is the gym we can name as answering. That is not a count of how many other gyms replied; it is the one gym figure we have.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Gyms | 89.5 | 4.8 | The Basement Gym | 3 of 10 |
| Chiropractors | 57 | 5 | Evolve Chiropractic of St Charles | 10 of 10 |
Dental & orthodontics in Geneva, IL
All About You Dental Care appears among both the dentists and the orthodontists named in this section, and in each it answered 10 of its last 10 reviews. Its listing carries 362 reviews in total. Among the dentists, Second Street Dental also answered 10 of its last 10. Its listing holds 602 reviews, the second-largest among the 20 dentists we read for the businesses someone searching in Geneva, IL is shown.
The median dentist we read carries 214 reviews and a 4.9 rating. The three most-reviewed dental listings carry 832, 602 and 507. The largest of those is McCall Family Dentistry, at 832. On its most recent reviews, McCall Family Dentistry answered 4 of its last 10.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Dentists | 214 | 4.9 | Second Street Dental | 10 of 10 |
| Orthodontists | 142 | 4.9 | All About You Dental Care | 10 of 10 |
See every dental & orthodontics business we read in Geneva →
Pets in Geneva, IL
Among the pet businesses someone searching in Geneva, IL is shown, PetSuites St. Charles appears among both the groomers and the boarding businesses named here, and in each list it answered 10 of its 10 most recent reviews. Its listing carries 210 reviews.
We read 20 pet groomers. The median groomer we read carries 142 reviews and a 4.6 median rating; the most-reviewed carries 442. Among the groomers we read, Just For Paws answered 10 of its last 10 on a listing of 264 reviews, PetSuites St. Charles answered 10 of 10, and Doggie Divine Pet Salon answered 5 of 10 on a listing of 193 reviews.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Pet grooming | 142 | 4.6 | Just For Paws | 10 of 10 |
| Pet boarding | 95.5 | 4.7 | PetSuites St. Charles | 10 of 10 |
| Veterinarians | 221 | 4.8 | Millbrook Animal Care Clinic | 10 of 10 |
Shops & studios in Geneva, IL
Among the shops someone searching in Geneva, IL is shown, the one answering every recent review is not one of the big listings. House of 423 answered 10 of its most recent 10 reviews. Its listing holds 56 reviews in total, a fraction of the largest shop listing we read.
We read 20 shops. The median shop we read carries 28 Google reviews, and the median rating among them is 4.9. The three most-reviewed shops we read carry 669, 337 and 57 reviews. Those are lifetime totals for each listing, and they say nothing on their own about how often an owner replies.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Shops | 28 | 4.9 | House of 423 | 10 of 10 |
Method
Every figure comes from public Google listings — the businesses and owner replies any customer can see — read on 2026-09-24. Counts describe the businesses someone searching in Geneva, IL is shown, which is the competitive set a customer actually chooses from, not a register of businesses inside the city limits. A business is named only where we read at least eight of its recent reviews, and only the ones answering the most are named; the rest of a market appears as a distribution with its denominator. Chains are counted but never named. Nothing is ranked on star rating. Geneva, IL has a population of 21,299 and a median household income of $136,621 (US Census) — context for the town, not a predictor of its reviews.