Among the food and drink businesses someone searching in Whitefish Bay, WI is shown, the highest reply figure we can name is 6 of 10. The City Market Café & Bakehouse answered 6 of its last 10 reviews, and it appears among both the coffee shops and the bakeries named here. Among the cafés we could measure, Bistro on the Glen answered the most of its recent reviews: 5 of its last 10. The Bay Restaurant, also read among the cafés, answered 1 of 10.
In restaurants, Three Lions Pub answered 2 of its last 10 reviews and Gyro Palace answered 1 of 10. Three Lions Pub appears among both the restaurants and the bars named here, and among the bars we could measure it answered the most of its recent reviews, at 2 of 10. We can't see how the other restaurants and bars we read handled theirs. What we can say is that in each of the five trades we read, at least one owner had answered a recent review.
The review counts below cover each listing's whole history, not the recent ten. The median restaurant we read carries 542 reviews, and the three most-reviewed carry 2458, 2063 and 1547. The median bar we read carries 416. Among the cafés the median is 282.5, among coffee shops 202.5 and among bakeries 194.5, where the most-reviewed bakery we read carries 1464. Median ratings are 4.5 for restaurants, 4.55 for bakeries, and 4.6 for cafés, coffee shops and bars.
The reply benchmark measured here is 70 percent of recent reviews, taken across 26 businesses. That figure is measured across all trades together, not food and drink alone.
What to do about it
Pull up your listing and count how many of your last 10 reviews have a reply from you. It is the same count behind each reply figure above. Among the food and drink businesses named here, the highest is 6 of 10, from The City Market Café & Bakehouse, and the benchmark measured here, across all trades together, is 70 percent.
Then answer the ones still waiting, newest first, and make answering each new review part of the week. You do not write the review, but you do write the reply. It does not need to be long: thank the person, respond to the specific thing they mentioned, and sign it with your name. If a review is critical, answer it the same way, calmly and without arguing the details. Do the count again after your next 10 reviews.
Restaurants
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Three Lions Pub | 2 of 10 | 1008 | 4.4 |
| 2 | Gyro Palace | 1 of 10 | 824 | 4.4 |
Cafés
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Bistro on the Glen | 5 of 10 | 539 | 4.6 |
| 2 | The Bay Restaurant | 1 of 10 | 634 | 4.3 |
Coffee shops
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | The City Market Café & Bakehouse | 6 of 10 | 556 | 4.3 |
Bars
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Three Lions Pub | 2 of 10 | 1008 | 4.4 |
Bakeries
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | The City Market Café & Bakehouse | 6 of 10 | 556 | 4.3 |