Food & drink in Albany, CA

We read 120 businesses across 6 trades — the businesses someone searching in Albany, CA is shown — and recorded what their Google reviews look like.

Of the 20 bakeries we read around Albany, CA, not one had answered any of its recent reviews. These are not empty listings: the median bakery we read carries 198.5 reviews at a 4.65 median rating, and the three most-reviewed bakeries carry 1,756, 1,399 and 832.

Among the restaurants someone searching in Albany, CA is shown, the median one we read carries 291 reviews and a 4.6 median rating; the most-reviewed carries 1,163. Among the restaurants, Wojia Hunan Cuisine answered 6 of its last 10 reviews, on a listing of 591, and Aangan Restaurant & Bar answered 1 of 10, on a listing of 979. Aangan appears among both the restaurants and the bars named here, and it is the only bar named, at 1 of 10. The median bar we read carries 293 reviews at a 4.65 median rating.

Among the cafés, Café Raj answered 4 of its last 10 reviews on a listing of 413. Among the coffee shops, Blue Willow Teaspot answered 3 of 10 on a listing of 325. The median café we read carries 271 reviews and the median coffee shop 163.5, both with a 4.7 median rating. Food trucks carry the smallest median review count of the six trades in this section, at 50.5, though the most-reviewed truck we read carries 793. Among the food trucks, Tacos El Autlense LLC answered 1 of its last 10 reviews on a listing of 793, and 310 Eatery- LA Style Street Food answered 1 of 10 on a listing of 501.

The benchmark measured here is 70 percent: the share of recent reviews a typical measured business answered, across 44 businesses in all trades together, not food and drink alone. Keep the two windows apart when you read these figures. A reply figure such as 6 of 10 covers only the most recent ten reviews; a review count such as 591 and a median rating cover the whole history of the listing.

What to do about it

Pull up your Google listing and count how many of your last 10 reviews have a reply from you. The reply figures above were counted exactly that way. If you run a bakery, know that among the 20 bakeries we read, none had answered a recent review.

Then answer the newest reviews first, the good ones as well as the critical ones. A sentence or two that picks up what the customer actually mentioned is enough; the dish, the coffee, the wait. After that, make it part of the week: look at the listing on a set day and answer whatever is new. A reply is the one part of that exchange you write.

Restaurants

#BusinessAnsweredReviewsRating
1Wojia Hunan Cuisine6 of 105914.4
2Aangan Restaurant & Bar1 of 109794.7

Cafés

#BusinessAnsweredReviewsRating
1Café Raj4 of 104134.3

Coffee shops

#BusinessAnsweredReviewsRating
1Blue Willow Teaspot3 of 103254.6

Bars

#BusinessAnsweredReviewsRating
1Aangan Restaurant & Bar1 of 109794.7

Bakeries

We read 20 bakeries businesses here and not one had answered a single one of its ten most recent reviews. The first owner here who replies is the only one doing it.

Food trucks

#BusinessAnsweredReviewsRating
1Tacos El Autlense LLC1 of 107934.7
2310 Eatery- LA Style Street Food1 of 105014.7

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What food & drink businesses around Albany, CA do with their reviews
TradeMedian reviewsBest answeredYou
Restaurants2916 of 10the audit fills this in
Cafés2714 of 10the audit fills this in
Coffee shops163.53 of 10the audit fills this in
Bars2931 of 10the audit fills this in
Bakeries198.5nobody answeredthe audit fills this in
Food trucks50.51 of 10the audit fills this in
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