Spa & aesthetics in Albany, CA

We read 100 businesses across 5 trades — the businesses someone searching in Albany, CA is shown — and recorded what their Google reviews look like.

One name runs through three of the five trades in this section. Nubo Med Spa and Wellness, a listing of 351 reviews, appears among the day spas, the med spas and the dermatology businesses someone searching in Albany, CA is shown, and in each of those searches it had answered 9 of its last 10 reviews. It is the only business named here that appears in all three.

Among the dermatology businesses, the reply figures we can name sit far apart. Nubo answered 9 of its last 10. NorCal Dermatology Group and AllSkin Dermatology each answered 2 of their last 10. On the whole listing history, NorCal Dermatology Group carries 467 reviews and AllSkin Dermatology 338; the median dermatology business we read carries 90 reviews and a median rating of 4.9.

Among the day spas we read, Cocoon Day Spa Oakland - Rockridge answered 10 of its last 10, and Bunya Tree Spa answered 9 of 10. The median day spa we read carries 77 reviews and a 4.8 median rating, and the three most-reviewed carry 646, 351 and 316. Massage reads differently on ratings: the median massage business we read is rated 4.35 and carries 52.5 reviews. Among the massage businesses, StretchLab Albany and Bay Area Brain Spa each answered 10 of their last 10, on listings of 217 and 123 reviews.

Among the med spas, Mosaic Skin Studio - OAK answered 10 of its last 10, on a listing of 128 reviews, and SkinSpirit Oakland - Montclair answered 5 of 10, on 143. The median med spa we read carries 63 reviews and a 4.9 rating. The weight-loss clinics hold the lowest median review count of the five trades in this section, 45, with a median rating of 5. Among them, Ella Khan, M.D. answered 10 of its last 10 on a listing of 191 reviews, and IBX Fitness answered 10 of 10 on 137.

What to do about it

Pull up your listing and count how many of your last 10 reviews have a reply from you. Every reply figure on this page is counted the same way. The benchmark measured here is 70: a typical measured business answered 70% of its recent reviews, measured across 44 businesses in all trades together, not spa and aesthetics alone. Put your own count beside that figure and beside the named businesses in your trade.

If your count is low, the fix is small and repeatable: answer each new review as it comes in, the five-star ones included. Keep it short, thank the person by what they said, and mention the specific service they wrote about. A reply is the one part of a review you write, and every reply figure above is a count of exactly that.

Day spas

#BusinessAnsweredReviewsRating
1Cocoon Day Spa Oakland - Rockridge10 of 103164.7
2Nubo Med Spa and Wellness9 of 103514.9
3Bunya Tree Spa9 of 102865

Massage

#BusinessAnsweredReviewsRating
1StretchLab Albany10 of 102174.9
2Bay Area Brain Spa10 of 101235

Med spas

#BusinessAnsweredReviewsRating
1Mosaic Skin Studio - OAK10 of 101284.9
2Nubo Med Spa and Wellness9 of 103514.9
3SkinSpirit Oakland - Montclair5 of 101434.8

Weight-loss clinics

#BusinessAnsweredReviewsRating
1Ella Khan, M.D.10 of 101915
2IBX Fitness10 of 101375

Dermatology

#BusinessAnsweredReviewsRating
1Nubo Med Spa and Wellness9 of 103514.9
2NorCal Dermatology Group2 of 104674.5
3AllSkin Dermatology2 of 103384.7

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What spa & aesthetics businesses around Albany, CA do with their reviews
TradeMedian reviewsBest answeredYou
Day spas7710 of 10the audit fills this in
Massage52.510 of 10the audit fills this in
Med spas6310 of 10the audit fills this in
Weight-loss clinics4510 of 10the audit fills this in
Dermatology909 of 10the audit fills this in
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