Hair, nails & barbering in Albany, CA

We read 60 businesses across 3 trades — the businesses someone searching in Albany, CA is shown — and recorded what their Google reviews look like.

Among the nail salons someone searching in Albany, CA is shown, Sara's Nail Salon El Cerrito and Naveana Nail Salon Albany each answered 10 of their last 10 Google reviews. Sara's carries 145 reviews on its listing in total, and Naveana carries 85. Among the 20 nail salons we read, the median listing carries 52 reviews and the median rating is 4.55. The three most-reviewed nail salons we read carry 547, 315 and 145 reviews, so Sara's holds one of the three largest listings among the nail salons we read.

Among the 20 barbershops we read, Mark-Jason Solofa Men's Grooming answered 9 of its last 10 reviews. Its listing carries 238 reviews in total. The median barbershop we read carries 73 reviews and a median rating of 4.8, and the three most-reviewed carry 587, 416 and 397. Those review counts cover each listing's whole history; the 9 of 10 covers only the most recent ten reviews.

The hair salons we read have the smallest median of the three trades in this section: 35 reviews, against 52 for nail salons and 73 for barbershops. Their median rating matches the barbershops at 4.8. The three most-reviewed hair salons we read carry 105, 105 and 80 reviews. Among the hair salons we read, Raven & Rose answered 8 of its last 10, on a listing that carries 65 reviews in total.

For comparison, the reply benchmark measured here is 70%: a typical measured business in this catchment answered 70% of its recent reviews. That figure is measured across 44 businesses in all trades together, not hair, nails and barbering alone. The reply figures in this section describe only the businesses named; they say nothing about how any other hair salon, nail salon or barbershop we read handles its reviews.

What to do about it

Open your Google listing and count how many of your last 10 reviews carry a reply from you. The reply figures above were counted exactly that way. Sara's Nail Salon El Cerrito and Naveana Nail Salon Albany are at 10 of 10, Mark-Jason Solofa Men's Grooming is at 9 and Raven & Rose is at 8, and the benchmark measured here is 70%.

If your count is lower, start with the newest review and write a short reply that answers what that customer actually said: thank them by the service they mention, and if something went wrong, say what you will do about it. Then reply to each new review as it arrives rather than saving them up. A review is written by your customer; a reply is the one part of that exchange you write, and it sits on your listing under your name.

Barbershops

#BusinessAnsweredReviewsRating
1Mark-Jason Solofa Men's Grooming9 of 102384.8

Hair salons

#BusinessAnsweredReviewsRating
1Raven & Rose8 of 10654.8

Nail salons

#BusinessAnsweredReviewsRating
1Sara's Nail Salon El Cerrito10 of 101454.5
2Naveana Nail Salon Albany10 of 10854.3
3Polished Nail Spa2 of 103154.6

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What hair, nails & barbering businesses around Albany, CA do with their reviews
TradeMedian reviewsBest answeredYou
Barbershops739 of 10the audit fills this in
Hair salons358 of 10the audit fills this in
Nail salons5210 of 10the audit fills this in
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