Codornices Veterinary Clinic appears among both the pet groomers and the veterinarians named in this section, from the businesses someone searching in Albany, CA is shown. It answered 10 of its last 10 reviews, the highest recent reply figure among the businesses named in either trade. Its listing carries 389 reviews in total.
Of the 20 pet grooming businesses we read in that catchment, the median carries 85.5 Google reviews and a median rating of 4.65. The most-reviewed grooming listing carries 1,126 reviews, followed by 389 and 281. Among the groomers we could measure, Metro Dog answered 8 of its last 10 reviews, alongside Codornices at 10 of 10. Metro Dog's listing carries 209 reviews across its whole history.
The 20 veterinarians we read carry more reviews at the median: 158, with a median rating of 4.7. The three most-reviewed veterinary listings carry 431, 389 and 355 reviews. Among the vets we could measure, University Vet Hospital answered 9 of its last 10 and Abbey Pet Hospital 9 of 10. Their listings carry 355 and 301 reviews respectively, counted over their whole history rather than the recent handful behind the reply figures.
We name only the businesses answering the most of their recent reviews, at most three per trade. We can't see how the rest of the 20 in each trade reply, so the names above are credited for what they do, not offered as a picture of the trade. The benchmark measured here puts a typical measured business at 70% of its recent reviews answered. That figure is measured across all trades together, not pet businesses alone.
What to do about it
If you groom or treat pets and appear in this search, open your Google listing and count how many of your last 10 reviews carry a reply from you. That is the same measure behind every reply figure above: Codornices Veterinary Clinic at 10 of 10, University Vet Hospital and Abbey Pet Hospital at 9 of 10, Metro Dog at 8 of 10.
Start with the reviews that have no reply, newest first. Keep each one short: thank the person for what they actually mentioned, answer any question they raised, and sign it with a name. Of everything in that exchange, the reply is the only part you write. The median review totals of 85.5 for groomers and 158 for vets are whole-listing counts that you do not control directly; whether your latest reviews carry an answer is entirely yours.
Pet grooming
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Codornices Veterinary Clinic | 10 of 10 | 389 | 4.8 |
| 2 | Metro Dog | 8 of 10 | 209 | 4.8 |
Veterinarians
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Codornices Veterinary Clinic | 10 of 10 | 389 | 4.8 |
| 2 | University Vet Hospital | 9 of 10 | 355 | 4.5 |
| 3 | Abbey Pet Hospital | 9 of 10 | 301 | 4.7 |