Not one of the 20 restaurants we read around Batavia had answered any of its recent reviews. That is the plainest fact in this section. The median restaurant someone searching in Batavia, IL is shown carries 488 reviews and a 4.5 rating, and the three most-reviewed carry 1,128, 1,032 and 866.
In the other trades, we can name the businesses answering the most of their recent reviews. Among the coffee shops we read, Batavia Creamery answered 6 of its last 10 reviews, Limestone Coffee & Tea answered 2 of 10 and Daddio's Diner answered 1 of 10. Batavia Creamery and Limestone Coffee & Tea also appear among the bakeries named here, with the same figures, and Daddio's Diner appears among both the cafés and the coffee shops named here. The median coffee shop we read carries 172 reviews and a 4.7 rating. The median café carries 209 reviews and a 4.5 rating.
The median bakery we read carries 148.5 reviews and a 4.75 rating, while the most-reviewed bakery carries 3,757. Among the bars, Geneva Ale House answered 1 of its last 10 reviews; the median bar we read carries 362.5 reviews and a 4.55 rating, and the most-reviewed carries 1,240. Among the food trucks, WindMill Grille & Pizzeria answered 3 of its last 10. The median food truck we read carries 72 reviews and a 4.75 rating, and the three most-reviewed carry 866, 781 and 520.
For reference, the benchmark measured here, across 55 businesses in this catchment, is 73%: that is the share of its recent reviews a typical measured business answered. It is measured across all trades together in this town's search results, not only food and drink.
What to do about it
If you run a restaurant, the opening is plain: none of the 20 restaurants we read had answered a recent review, so a reply on your listing is something no restaurant in this set is doing. In coffee, bakeries, bars and food trucks, the owners named above set the mark to meet, with Batavia Creamery at 6 of its last 10 and WindMill Grille & Pizzeria at 3 of 10.
Start with your ten most recent reviews. Answer each one, the warm ones as well as the critical ones, in a sentence or two that responds to what that reviewer actually wrote, and sign it the way you would sign a note to a regular. Then keep answering new reviews as they come in. Of everything in that exchange, the reply is the only part you write.
Restaurants
We read 20 restaurants businesses here and not one had answered a single one of its ten most recent reviews. The first owner here who replies is the only one doing it.
Cafés
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Daddio's Diner | 1 of 10 | 568 | 4.5 |
Coffee shops
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Batavia Creamery | 6 of 10 | 406 | 4.8 |
| 2 | Limestone Coffee & Tea | 2 of 10 | 429 | 4.6 |
| 3 | Daddio's Diner | 1 of 10 | 568 | 4.5 |
Bars
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Geneva Ale House | 1 of 10 | 710 | 4.6 |
Bakeries
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Batavia Creamery | 6 of 10 | 406 | 4.8 |
| 2 | Limestone Coffee & Tea | 2 of 10 | 429 | 4.6 |
Food trucks
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | WindMill Grille & Pizzeria | 3 of 10 | 449 | 4.6 |