Spa & aesthetics in Batavia, IL

We read 120 businesses across 6 trades — the businesses someone searching in Batavia, IL is shown — and recorded what their Google reviews look like.

Among the med spas someone searching in Batavia, IL is shown, the three businesses we can name for answering reviews each replied to 10 of their last 10: Dermatique Laser and Skin, on a listing of 312 reviews, AES MED SPA at 168 and Beauty Rx Aesthetics at 132. The IV therapy and weight-loss clinic searches name the same three businesses, each at 10 of 10: Gameday Men’s Health Naperville, IL at 375 reviews, Genesis Integrative Medicine at 300 and Beauty Rx Aesthetics again. Beauty Rx Aesthetics appears among the med spas, the IV therapy businesses and the weight-loss clinics named here.

None of the day spa or massage businesses named here answered 10 of 10. Among the 20 day spas we read, Salternative Spa answered 8 of its last 10, Katrina Salon & Spa 6 of 10 and Hand & Stone Massage and Facial Spa 4 of 10. Among the massage businesses, New Massage Place answered 9 of its last 10, on a listing of 60 reviews. Salternative Spa and Katrina Salon & Spa appear among both the day spas and the massage businesses named here, with the same figures in each. Among the plastic surgery practices, Genesis Integrative Medicine answered 10 of 10 and Oak Dermatology 8 of 10, on a listing of 379 reviews.

Listing size is a separate measure, and it covers each listing's whole history rather than its last ten reviews. The median day spa we read carries 58 reviews, and the most-reviewed day spa carries 909. The median massage business carries 26, the median med spa 48.5, the median IV therapy business 40, the median weight-loss clinic 31 and the median plastic surgery practice 75. The median rating is 5 for med spas, IV therapy and weight-loss clinics, 4.9 for plastic surgery, 4.85 for massage and 4.75 for day spas.

The reply benchmark measured here, across 55 businesses, is 73: a typical measured business answered 73% of its recent reviews.

What to do about it

Look at your last 10 reviews on your listing and count the ones you have replied to. That number compares directly with every reply figure above. If you run a med spa, an IV therapy business or a weight-loss clinic, each business named in your search answered 10 of its last 10, so that is the figure yours sits beside. If you run a day spa or a massage business, the named figures are 9, 8, 6 and 4 of 10, and the benchmark measured here is 73%.

You do not write the review, but you do write the reply. Answer the five-star reviews as well as the critical ones, keep each reply short and specific to what the customer said, and never include anything about a treatment or a client's health that they did not write themselves. Then check the count again after your next ten reviews arrive.

Day spas

#BusinessAnsweredReviewsRating
1Salternative Spa8 of 101464.6
2Katrina Salon & Spa6 of 103594.9
3Hand & Stone Massage and Facial Spa4 of 104894.5

Massage

#BusinessAnsweredReviewsRating
1New Massage Place9 of 10603.6
2Salternative Spa8 of 101464.6
3Katrina Salon & Spa6 of 103594.9

Med spas

#BusinessAnsweredReviewsRating
1Dermatique Laser and Skin10 of 103125
2AES MED SPA10 of 101685
3Beauty Rx Aesthetics10 of 101325

IV therapy

#BusinessAnsweredReviewsRating
1Gameday Men’s Health Naperville, IL10 of 103755
2Genesis Integrative Medicine10 of 103004.9
3Beauty Rx Aesthetics10 of 101325

Weight-loss clinics

#BusinessAnsweredReviewsRating
1Gameday Men’s Health Naperville, IL10 of 103755
2Genesis Integrative Medicine10 of 103004.9
3Beauty Rx Aesthetics10 of 101325

Plastic surgery

#BusinessAnsweredReviewsRating
1Genesis Integrative Medicine10 of 103004.9
2Oak Dermatology8 of 103794.9
3Concierge Aesthetics and Plastic Surgery1 of 102214.9

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What spa & aesthetics businesses around Batavia, IL do with their reviews
TradeMedian reviewsBest answeredYou
Day spas588 of 10the audit fills this in
Massage269 of 10the audit fills this in
Med spas48.510 of 10the audit fills this in
IV therapy4010 of 10the audit fills this in
Weight-loss clinics3110 of 10the audit fills this in
Plastic surgery7510 of 10the audit fills this in
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