Review files are far deeper on one side of this group than the other. Among the 20 dentists someone searching around Chaska is shown, the median Google review count is 366; among the 20 orthodontists, it is 106. The three most-reviewed dentist listings hold 630, 602 and 504 reviews, and the three most-reviewed orthodontist listings hold 631, 435 and 425. Both trades show a median rating of 4.9. A trade median is one figure for a whole set: it does not tell you which listing is which, and nothing here is ordered by stars.
Among the dentists we read, the businesses answering the most of their recent reviews are Camp Smile Pediatric Dentistry & Orthodontics, at 9 of its last 10 on a listing holding 630 reviews, then Relaxation Dentistry and Shakopee Dental, each at 2 of their last 10, on listings holding 602 and 498. Those are the three we can name out of the 20 we read. The reply behaviour of the ones we did not name is not something this page knows.
Among the orthodontists we read, West Lakes Dentistry - Chaska answered 10 of its last 10, on a listing holding 425 reviews. Camp Smile Pediatric Dentistry & Orthodontics answered 9 of its last 10 there as well, and Ovation Orthodontics answered 9 of its last 10 on a listing holding 382. Camp Smile appears on both lists, which is worth stating plainly: we read 20 businesses in each of the two trades, and one business can turn up in both, so the distinct count is not the sum of the two.
Among the 41 businesses we measured for someone searching in Chaska, the typical one had answered 65% of its recent reviews. Two different windows are in play on this page. The reply counts look only at each business's most recent reviews. The review counts above are whole listings, everything a business has collected, which is the far larger of the two numbers.
What to do about it
A listing holding hundreds of reviews does not mean hundreds of replies to write. The counts on this page come from the most recent reviews only, and that is a short list whatever the total says. Camp Smile Pediatric Dentistry & Orthodontics is at 9 of its last 10 on a listing of 630. So start at the newest review you have not answered and work backwards until you reach ones already handled, rather than opening the whole file.
Two things while you are in there. Answer the positive ones as well as the difficult ones; a short reply that names what the patient actually mentioned does more than a general thank-you. And write each one yourself, in the words you would use at the front desk, because identical sentences repeated under a run of reviews are visible to anyone reading down the listing. Catching up once and keeping up are separate jobs, and the second is the one that holds a count like 9 of 10 in place.
Dentists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Camp Smile Pediatric Dentistry & Orthodontics | 9 of 10 | 630 | 4.9 |
| 2 | Relaxation Dentistry | 2 of 10 | 602 | 4.9 |
| 3 | Shakopee Dental | 2 of 10 | 498 | 4.9 |
Orthodontists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | West Lakes Dentistry - Chaska | 10 of 10 | 425 | 4.9 |
| 2 | Camp Smile Pediatric Dentistry & Orthodontics | 9 of 10 | 631 | 4.9 |
| 3 | Ovation Orthodontics | 9 of 10 | 382 | 4.9 |