Bill's Toggery answered 9 of its last 10 reviews, on a listing holding 275 of them. Kohl's answered 6 of its last 10, on a listing holding 959. Shakopee Trading Post & Gallery answered 1 of its last 10, on a listing holding 154. Those three are the shops answering the most of their recent reviews among the 20 we read in the set someone searching in Chaska is shown; how the rest of the twenty answered is not something we were shown.
Depth is not spread evenly across that set. The three most-reviewed shops we read hold 959, 275 and 187 reviews, while the median across the 20 is 36.5. Two different windows are at work in those figures, and it is worth keeping them apart: the reply counts are drawn from each business's most recent reviews, while the review counts describe the whole listing.
Set beside the other trades we read around Chaska, that median is a short one. Dentists came in at a median of 366 reviews, restaurants at 280.5, bars at 224. Gyms are worth looking at for the other side of this: none of the 20 gyms we read had answered any of their recent reviews. A shop with a shorter file is not shut out of any of this — a short list shows every reply that sits under it.
The median rating across the 20 shops we read is 4.85. A trade median is one figure for the whole set; it does not tell you which listing is which, and nothing here is ordered by stars. We measured 41 of the businesses someone searching in Chaska is shown; a typical one answered 65% of its recent reviews. That figure covers the businesses we measured, whichever trades they came from, out of 340 businesses read here in total.
What to do about it
Start at the top of your own review list and work down, and include the good ones. The counts on this page are drawn from each business's most recent reviews, so a measure like this one lands on whatever is newest under your name. That makes it a small piece of work that repeats rather than one sitting you finish.
A short file cuts both ways. The median across the 20 shops we read is 36.5 reviews, and where a file is short there is less to catch up on and nothing for a reply to hide behind — each one stands on its own. Write them yourself, in the words you would use in the shop, and let them differ from one another; a reply that reads identically under every review says nothing about who wrote it. And if you get to 9 of your last 10, the thing that holds it there is answering the next one.
Shops
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Bill's Toggery | 9 of 10 | 275 | 4.8 |
| 2 | Kohl's | 6 of 10 | 959 | 4.2 |
| 3 | Shakopee Trading Post & Gallery | 1 of 10 | 154 | 4.8 |