Food & drink in Des Plaines, IL

We read 120 businesses across 6 trades — the businesses someone searching in Des Plaines, IL is shown — and recorded what their Google reviews look like.

Of the 20 bakeries we read among the businesses someone searching in Des Plaines, IL is shown, not one had answered any of its recent reviews. The median bakery we read carries 227 reviews over its listing's life, and the most-reviewed carries 4,777. Their median rating is 4.6.

Restaurants look different. Among the restaurants we read, Restaurant Mehanata answered 10 of its last 10 reviews. Its listing holds 1,720 reviews in total. Paradise Pup answered 4 of its last 10, and Countryside Saloon 1 of 10. The median restaurant we read carries 955 reviews, the most-reviewed carries 4,777, and the median rating is 4.65.

Among the cafés, The Olive Brunch Restaurant and Cafe - Niles answered 10 of its last 10 and Brunch City Cafe 9 of 10. Brunch City Cafe appears among both the cafés and the coffee shops named here, and it is the coffee shop we can name, at 9 of 10. The median café we read carries 245.5 reviews with a median rating of 4.8; the median coffee shop carries 300.5 reviews with a median rating of 4.7.

Among the bars, Countryside Saloon and Beacon Tap each answered 1 of their last 10. Countryside Saloon appears among both the restaurants and the bars named here. Among the food trucks, Paradise Pup answered 4 of 10 and Wetti Food Trucks & Catering 1 of 10. The median food truck we read carries 58 reviews, while the most-reviewed carries 2,196. For comparison, the reply benchmark measured here is 65%: that is the share of recent reviews a typical measured business in this catchment answered, across 53 measured businesses.

What to do about it

If you run a bakery, the fact to act on is simple: among the 20 bakeries we read, none had answered any of its recent reviews. Open your listing, take your last 10 reviews, and write a short, specific reply to each one, thanking people by what they ordered where they mention it and answering any complaint plainly.

If you run a restaurant, café or coffee shop, look at the named figures. Restaurant Mehanata and The Olive Brunch Restaurant and Cafe - Niles each answered 10 of their last 10, and Brunch City Cafe 9 of 10. Count your own replies on your last 10 reviews and compare. For bars and food trucks, the named figures run from 1 to 4 of 10, so answering each new review as it comes in is a clear, checkable standard to hold yourself to. The reply is the one piece of that exchange that is yours to write.

Restaurants

#BusinessAnsweredReviewsRating
1Restaurant Mehanata10 of 1017204.6
2Paradise Pup4 of 1021964.7
3Countryside Saloon1 of 1014014.5

Cafés

#BusinessAnsweredReviewsRating
1The Olive Brunch Restaurant and Cafe - Niles10 of 108774.9
2Brunch City Cafe9 of 1011224.8

Coffee shops

#BusinessAnsweredReviewsRating
1Brunch City Cafe9 of 1011224.8

Bars

#BusinessAnsweredReviewsRating
1Countryside Saloon1 of 1014014.5
2Beacon Tap1 of 1012724.3

Bakeries

We read 20 bakeries businesses here and not one had answered a single one of its ten most recent reviews. The first owner here who replies is the only one doing it.

Food trucks

#BusinessAnsweredReviewsRating
1Paradise Pup4 of 1021964.7
2Wetti Food Trucks & Catering1 of 105095

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What food & drink businesses around Des Plaines, IL do with their reviews
TradeMedian reviewsBest answeredYou
Restaurants95510 of 10the audit fills this in
Cafés245.510 of 10the audit fills this in
Coffee shops300.59 of 10the audit fills this in
Bars2231 of 10the audit fills this in
Bakeries227nobody answeredthe audit fills this in
Food trucks584 of 10the audit fills this in
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