Pets in Des Plaines, IL

We read 60 businesses across 3 trades — the businesses someone searching in Des Plaines, IL is shown — and recorded what their Google reviews look like.

Measured 2026-09-24 from public Google listings. Ranked on reply behaviour, never on star rating.

Among the pet groomers someone searching in Des Plaines is shown, the most-reviewed listing we read is also one of the owners answering. Pet Supplies Plus Des Plaines carries 813 reviews. Its owner replied to 9 of its last 10. Splash and Dash Groomerie & Boutique, the second-most-reviewed groomer we read at 329 reviews, answered 10 of its last 10, and Forever Friends Dog Grooming and Self Wash answered 6 of 10. The median groomer of the 20 we read carries 63 reviews and a 4.7 rating.

The pet boarding businesses we read sit on bigger listings: a median of 107.5 reviews and a 4.8 rating, with the three most-reviewed at 977, 592 and 229. Among the boarding businesses we read, PetSuites Arlington Heights answered 10 of its last 10 reviews, Carriage Hill Kennels 6 of 10 and Waggy Hotel 5 of 10. Carriage Hill Kennels is the listing at 229 reviews.

Veterinarians carry the largest median in this section: 238 reviews, with a 4.6 median rating, and the three most-reviewed at 906, 592 and 588. Randhurst Animal Hospital is the one at 588, and it answered 9 of its last 10 reviews. Companion Animal Hospital Mount Prospect, at 504 reviews, answered 7 of 10.

None of the three trades here is one where nobody answers: in grooming, boarding and veterinary care alike, at least one business we read had replied to its recent reviews. For comparison, the reply benchmark measured across the Des Plaines catchment is 65%: a typical business among the 53 we could measure answered 65% of its most recent reviews. Splash and Dash Groomerie & Boutique and PetSuites Arlington Heights, at 10 of 10, and Pet Supplies Plus Des Plaines and Randhurst Animal Hospital, at 9 of 10, each sit above that figure.

What to do about it

Open your Google listing and look at your last 10 reviews. Note how many of them have a reply from you. That is the same measure used for every business named above, so you can set your own number directly beside theirs: 10 of 10 for Splash and Dash Groomerie & Boutique among the groomers, 10 of 10 for PetSuites Arlington Heights among the boarding businesses, 9 of 10 for Randhurst Animal Hospital among the veterinarians. The benchmark measured here is 65%.

If your count is below those, start with the next review that arrives and answer it, then the one after. A reply does not have to be long. Thank the person by what they mentioned, whether that is a groom, a stay or a visit, and answer any concern they raised in plain terms. A review is written by your customer; the reply is the one part of that exchange you write.

Pet grooming

20 read · median 63 reviews · median rating 4.7

#BusinessAnsweredReviewsRating
1Splash and Dash Groomerie & Boutique10 of 103294.6
2Pet Supplies Plus Des Plaines9 of 108134.6
3Forever Friends Dog Grooming and Self Wash6 of 101134.5

Pet boarding

20 read · median 107.5 reviews · median rating 4.800000000000001

#BusinessAnsweredReviewsRating
1PetSuites Arlington Heights10 of 101994.4
2Carriage Hill Kennels6 of 102294.7
3Waggy Hotel5 of 101594.5

Veterinarians

20 read · median 238 reviews · median rating 4.6

#BusinessAnsweredReviewsRating
1Randhurst Animal Hospital9 of 105884.6
2Companion Animal Hospital Mount Prospect7 of 105044.8
More in Des Plaines

The other groups we read in Des Plaines, IL

Same Des Plaines search, different trades — 420 more businesses read across 6 groups.

Food & drink

120 businesses read across 6 trades · 1 where nobody had answered a recent review

Hair, nails & barbering

60 businesses read across 3 trades · every trade had someone answering

Spa & aesthetics

120 businesses read across 6 trades · 1 where nobody had answered a recent review

Fitness & wellness

40 businesses read across 2 trades · every trade had someone answering

Dental & orthodontics

40 businesses read across 2 trades · every trade had someone answering

Shops & studios

40 businesses read across 2 trades · every trade had someone answering

Every trade in Des Plaines →

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What pets businesses around Des Plaines, IL do with their reviews
TradeMedian reviewsBest answeredYou
Pet grooming6310 of 10the audit fills this in
Pet boarding107.510 of 10the audit fills this in
Veterinarians2389 of 10the audit fills this in
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